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Reviews of Buda Castle Hotel

4 out of 5
Buda Castle Hotel
Uri Utca 39, Budapest

Reviews

9.2

Wonderful

Rating 10 - Excellent. 644 out of 960 reviews" "
Rating 8 - Good. 260 out of 960 reviews" "
Rating 6 - Okay. 41 out of 960 reviews" "
Rating 4 - Poor. 7 out of 960 reviews" "
Rating 2 - Terrible. 8 out of 960 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vladimir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good place
Stayed 5 nights in Apr 2024

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, also great breakfast. Pillows could be improved.
Stayed 2 nights in Mar 2024

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Loved the hotel it was clean. Breakfast was amazing also. Would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Maushumi

Stayed 2 nights in Feb 2024

10/10 Excellent

Tesfai

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing everything.
Stayed 4 nights in Jan 2024

10/10 Excellent

Mark

Traveled with group
Liked: Staff & service, amenities
Wonderful location could use some work.
Stayed 2 nights in Oct 2023

6/10 Okay

Dejan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wery good for summer or spring. However it was very cold with drafty windows during winter stay. Surrounding is amazing for walks (if weather permits)
Stayed 2 nights in Dec 2023

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this hotel. Very easy to walk to many sights as well as restaurant and souvenir shopping. Would definitely recommend
Stayed 1 night in Nov 2023

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST PLACE IN BUDAPEST!!! GIVE TOMMY AND ANGELA MORE MONEY! They are both amazing hard workers, and your hotel should be proud of them. Amazing staff! Great breakfast too. All you need, this place has.
Stayed 1 night in Nov 2023
Response from Réka on Nov 28, 2023
Dear Thomas! thank you very much for your recent stay in Park Inn Hotel We are happy that you have enjoyed your stay with us.Our entire team is looking forward to welcoming you back soon again, Best regardsRéka Horváth

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant Szabi was excellent - set a very high level of customer service we have not experienced in other stays in Poland, Hungary and Austria. Gold star for his work ethic. Property is nice and slightly off the beaten path but close to castle and stairs leading down to river. Nice breakfast and clean rooms. (Wasn’t too fond of having bed upstairs with toilet/bath downstairs but got over it after a couple of days.)
Stayed 2 nights in Nov 2023
Response from Réka on Nov 22, 2023
Dear Mark,Thank you for your fantastic review, we are pleased to know that we will be able to welcoming you back again. Your feedback is very much appreciated by all of us and keeps us motivated to provide the best hospitality service.Kind regards, Réka Horváth

10/10 Excellent

Deborah

Traveled with partner
The reception staff were amazing, very helpful and engaging. Property location was excellent close to all attractions in the Buda Castle area.
Stayed 2 nights in Nov 2023
Response from Réka on Nov 22, 2023
Dear Deborah,thank you very much for your recent stay in Park Inn Hotel We are happy that you have enjoyed your stay with us.Our entire team is looking forward to welcoming you back soon again, Best regardsRéka Horváth

8/10 Good

Daniel De

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Near the St Mathias church and Buda Castle. Bus stop near-by. Historical building.
Stayed 2 nights in Oct 2023
Response from Réka on Nov 22, 2023
Dear Daniel De,Thank you very much for sharing your honest feedback with regards to your recent stay. Kind regards, Réka Horváth

10/10 Excellent

fariba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in during our trip to Budapest.
Stayed 2 nights in Sep 2023
Response from Réka on Nov 22, 2023
Thank you very much for staying with us and for taking the time to share your feedback.

8/10 Good

Elvin

Liked: Cleanliness, staff & service, amenities
Great location.
Stayed 2 nights in Sep 2023
Response from Réka on Oct 3, 2023
Dear Elvin,I was so pleased to learn of your fantastic review of Park inn by Radisson It fills me with great joy to know that you had a great experience whilst you were staying with us and the team and I look forward to welcoming you back in the near future.Kindest regards,Réka Horváth

10/10 Excellent

HUA, Suwanee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient. Right next to Fisherman’s Bastion and Buda Castle. The hotel was clean, staff was nice and breakfast was very good. If you don’t want to climb the stairs every day, using Bolt for people of 2-4 is a good option.
Stayed 3 nights in Sep 2023
Response from Réka on Oct 3, 2023
Dear Hua,Thank you very much for taking the time to share your feedback regarding your holiday with us.We are so delighted that you had such a wonderful experience with us and that we were able to contribute to a memorable time in Kind regards,Réka Horváth

10/10 Excellent

alison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel in a beautiful and quiet area not far from Fisherman’s Bastion. Room was spacious and comfortable and well appointed with fridge and tea and coffee making facilities. Hotel was clean, bright and airy with a small garden area. Breakfast was excellent with plenty of variety especially as I am coeliac and there were plenty of gluten free options and cross contamination was minimised by placing gluten free options ( brown and white bread, crisp breads and cereal) higher than other products, with many individually packaged. Well thought through. Fruit was extremely fresh as were cheeses and meats. A great hotel with extremely friendly helpful and pleasant staff in a great location. Benedict is worthy of mention, ensuring our spare bed was made up quickly in the duplex and spending time showing us where to go to find the sights, as well as serving us drinks in the garden on our arrival. A very welcoming guy. I will definitely be back next time I visit Budapest.
Stayed 2 nights in Sep 2023
Response from Réka on Sep 25, 2023
Dear Alison,thank you very much for your recent stay in Park Inn Hotel We are happy that you have enjoyed your stay with us.Our entire team is looking forward to welcoming you back soon again, Best regardsRéka Horváth

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Taxi to airport did not accept credit card. We worked it out however
Stayed 1 night in Sep 2023
Response from Réka on Sep 11, 2023
Dear James,Thank you very much for staying with us and for taking the time to share your feedback. I hope we will have the pleasure of welcoming you back to stay with us again.We look forward to seeing you soon.,Réka Horváth

10/10 Excellent

baoxi, Thousand Oaks

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Aug 2023
Response from Réka on Sep 11, 2023
Thank you!

10/10 Excellent

rickey

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Réka on Sep 11, 2023
Thank you!

4/10 Poor

Ahmad

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room given to us was different from the picture. Not very clean. Horrible breakfast. Never seen breakfast these bad. Weak internet in my “executive room” and had some blind spot.
Stayed 2 nights in Aug 2023
Response from Réka on Sep 11, 2023
Dear Ahmad,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Kind regards, Réka Horváth

10/10 Excellent

russell, BATON ROUGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have chosen to stay at this lovely property several times because of its location, large rooms, quiet surroundings, great breakfast choices, but also the entire staff!
Stayed 3 nights in Aug 2023
Response from Réka on Sep 11, 2023
Dear Guest,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.Kind regards, Réka Horváth

8/10 Good

Clive

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location. Generally good
The location of the hotel is excellent. It is on the Buda side of the river where the castle is and only a short walk from the castle and the fisherman's bastion. The Buda side is quiet and peaceful. The rooms were clean and pleasant without being exceptional. Certainly nothing that would put you off staying here. There is no evening restaurant, but the is a breakfast room for the morning. Breakfast was fairly limited, but you'll find something and the quality was good. Hot food is very limited with just some scrambled eggs and sausages. There is no parking at the hotel. If you want to park nearby this is within the Historical District and you will be parking on the street. We found a space ok a couple of streets away, however I could easily imagine struggling to find one in the middle of the day. You take a ticket from the machine on entry into the historical area and the hotel will validate it before you leave. Prices were very reasonable for this. Note that in the local area there are NO cheap restaurants. They are all very high end, the food was lovely and not overpriced for the quality, but you'll struggle to find a main course for under £20 per person. If you download the public transport app you can get a group ticket for around £10 per group per day for unlimited bus, tram and metro use (note you all have to travel together) which we found excellent value and made it only 5 minutes to the Pest side of the river where there's more things to do
Stayed 2 nights in Jul 2023
Response from Réka on Sep 11, 2023
Dear Guest,Thank you for choosing our hotel and taking the time to review us!We are so glad to hear that you enjoyed your stay, as well as the service of our teams.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.We look forward to welcoming you back in the future.Yours Sincerely,Réka Horváth

10/10 Excellent

Tash

Traveled with group, Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Sarah

Stayed 3 nights in Jul 2023

10/10 Excellent

Son

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jun 2023

6/10 Okay

Saiko

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location closed to buda castle and some restaurants . The room is very different from the photos they displayed on booking site and I was a bit disappointed .
Stayed 2 nights in Jun 2023

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Glaucia, Slidell

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly snd breakfast was good. Rooms look nothing like the pictures on here. As soon as we checked in, we noticed that our toilet had poop splatters in it. On the second day, the toilet seat came undone. The air conditioner didn’t cool (fan only), so we would wake up in a puddle of sweat. Tiles in the lobby were all stained. There is no way this property is a four-star hotel.

10/10 Excellent

Nikolla

Liked: Cleanliness, staff & service
Beautiful hotel with a beautiful view
Stayed 1 night in Jun 2023

10/10 Excellent

Michael Darren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a great position, we walked all over the city and had a great stay.
Stayed 2 nights in Jun 2023

8/10 Good

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a very walkable area. Our room was clean but we did note that the safe did not work and the air conditioning didn’t work the first night. Overall the breakfast was varied and lots of food to eat.
Stayed 2 nights in May 2023

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was right around the corner from St Mattius, amazing views on both sides. Easy transportation to 'the other side'
Stayed 3 nights in May 2023
Response from Réka on Jun 5, 2023
Dear Claire,thank you very much for your recent stay in Park Inn Hotel We are happy that you have enjoyed your stay with us.Our entire team is looking forward to welcoming you back soon again, Best regardsRéka Horváth

10/10 Excellent

John

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is a very short walk from the Castle and and many nice restaurants. Staff was very friendly and helpful very spacious and nicely furnished rooms
Stayed 1 night in May 2023
Response from Réka on May 16, 2023
Dear John,thank you very much for your recent stay in Park Inn Hotel We are happy that you have enjoyed your stay with us.Our entire team is looking forward to welcoming you back soon again, Best regardsRéka Horváth

10/10 Excellent

Martha

Stayed 3 nights in Apr 2023
Response from Réka on Jun 5, 2023
Thank you!

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with a clean room and amenities. The breakfast buffet was fantastic. Highly recommend this hotel.
Stayed 1 night in Apr 2023
Response from Réka on May 16, 2023
Dear Mike,You certainly put a smile on all our faces with this review! I'm so pleased that you enjoyed all elements of your stay, the team were delighted to read your comments and we look forward to welcoming you again soon.Kind regards,Réka Horváth

10/10 Excellent

Juanita

Stayed 2 nights in Apr 2023
Response from Réka on May 16, 2023
Thank you!

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Réka on May 16, 2023
Thank you!

8/10 Good

John

Stayed 5 nights in Apr 2023
Response from Réka on May 16, 2023
Thank you!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Réka on May 16, 2023
Thank you!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most prideful and helpful staff I have ever seen! Perfect location made me feel like I was staying in the middle of Budapest's history. Thank you!
Stayed 1 night in Mar 2023
Response from Réka on May 16, 2023
Dear Michael,You certainly put a smile on all our faces with this review! I'm so pleased that you enjoyed all elements of your stay, the team were delighted to read your comments and we look forward to welcoming you again soon.Kind regards,Réka Horváth

8/10 Good

Jae

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023
Response from Réka on May 16, 2023
Thank you!

10/10 Excellent

Kevin David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Castle Hill which made it easy access to local transportation. Wonderful helpful friendly staff! Although under some renovations currently, this had no affect on our stay. We highly recommend this property and will plan to stay here during our next trip.
Stayed 8 nights in Feb 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place
enjoyable and comfortable
Stayed 3 nights in Jan 2023
Response from Réka on Jun 5, 2023
Dear David,You certainly put a smile on all our faces with this review! I'm so pleased that you enjoyed all elements of your stay, the team were delighted to read your comments and we look forward to welcoming you again soon.Kind regards,Réka Horváth

8/10 Good

william

Traveled with family
Liked: Cleanliness, staff & service
Hotel was good to okay 👍
Nice hotel, albeit our room looked a little tired - good location for site seeing.
Stayed 1 night in Dec 2022

10/10 Excellent

Bryan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a perfect location to view some architectural beauties in Buda and Pest across the Danube, fabulous restaurants and perfect for walking or nearby transportation.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite lovely
This was a really great spot for our first visit to Budapest. We had been traveling for 3 weeks so it was a delight to have this easy place to stay for a few nights. My husband is a snorer so we booked separate rooms. He got a honey of a suite and I had the standard room which I thought was quite lovey—- and how much do I love being able to open a hotel window to get fresh air??! The staff was quite professional but (candidly) low on suggestions. Nowadays with Google for everything, I guess front desk staff doesn’t need to be ready to make recommendations. The hotel breakfast was nice and we loved walking just down the street to Matthias Church, Fisherman’s Bastion, and Buda Castle. We went off season and especially liked the Buda Side. Very pretty, not teeming with fellow tourists like on the Pest side. The hotel room had bottles of water, razors, and nice sundries. It was a wonderful boutique hotel. I highly recommend it!
Stayed 2 nights in Nov 2022

8/10 Good

William

10/10 Excellent

joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Hotel was great. You are going to love.
Stayed 2 nights in Oct 2022

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

ROSANNA, Boston

Stayed 3 nights in Sep 2022