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Reviews of Butterfly Home Danube

3 out of 5
Butterfly Home Danube
Fovám tér 2-3, Budapest

Reviews

8.4

Very Good

Rating 10 - Excellent. 88 out of 169 reviews" "
Rating 8 - Good. 52 out of 169 reviews" "
Rating 6 - Okay. 11 out of 169 reviews" "
Rating 4 - Poor. 5 out of 169 reviews" "
Rating 2 - Terrible. 13 out of 169 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ButterFly Home is a great place ......
Great place, highly recommended, owner very attentive, be sure to read your welcome email if arriving later in the day to get entry info, bldg not readily recognizeable, it is near the Salad Box, we think the BigBus hop-onoff tour bus may be better option, love the place ......
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andras the host was always accessible and extremely helpful in all matters. Not to mention quite funny. His English is excellent. Facilities were fantastic — extremely clean. All furniture appeared to be brand new and plenty of room for storage. Also, a ton of electrical outlets. The breakfast spread was incredible. HIGHLY recommend staying at Butterfly Home. The location couldn’t have been better! Literally across the street from the Danube and Liberty Bridge. 5/5 stars!! ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
Deception and misrepresentation
When we checked into Butterfly Home in the early evening we met one of the workers at the entry gate and he led us to a large room with my name written in chalk on the door. At no point did he inform us that we were in an upgraded room or that we would have to pay more for the room as we had paid for three nights in the standard room. The next morning we met with the main owner (Andras I believe?) and he informed us that we had come to the wrong property even though it was the address listed on the hotels.com reservation. He also mentioned this had been an ongoing problem. He told us that it was a more expensive room and we needed to move to another room in the same building, which we did. Imagine our surprise when we were charged an extra $154 on top of our 3 nights booking fee! If we had been directed to the proper location or proper room when we first arrived, this would have been acceptable. However, directing us to an upgraded room without telling us until the next morning is completely ridiculous and unacceptable. Why was our name written in chalk on the door? Why did the first person who met us not tell us that we had to pay extra money for the room? We tried to settle this issue through hotels.com but were told that the owners were firm in their decision. We believe they should not do their business in this dishonest way because other people who try to book this place through hotels.com might go through the same problems as we did. We feel we were scammed.
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Good little action but after booking 6 months prior they had no room for us brekkie ordinary did not reply to our email
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view/ late access
It was amazing over there. Even we arrived in the night, we could access to the place thank to the good explanation of the staff and the late running of the cable car.
Stayed 3 nights in Jul 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
At a B&B which room matters
Butterfly Pent house has 3 rooms. #1 is very good and on the level with the lift and very nice breakfast area and lounge #2&3 require going up a narrow spiral staircase #2 is large and has a modern bathroom. (Tub ok, shower not working) AC and WIFI worked. #3 a rolling disaster. Bath is very tiny, shower is an add on, in the sleeping area. AC inadequate plus they could not figure out how to turn off heater. WiFi didn’t work, the patio was dismal, actually a low roof top with no breeze. The folks are really great. Eventually we moved out of 3 to 2. Breakfast was fine, with eggs to order. The young woman our first day was very helpful with directions. If I never saw room 3 my rating would be higher
Stayed 3 nights in Jun 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful breakfast, great host
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Location great. Aircon noisy. Bathroom tiny. Breakfast.good
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lovrd the young lady Niki thst made us breakfast and was so helpful with information on what to see and where to go. She was the best!!!
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The managers were extremely helpful. I was a last minute traveler and they went above and beyond to let me know where I should visit while in Budapest.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the butterfly home
Had a lovely stay at the butterfly home for 3 nights. The room with the river view was amazing. The budget room was suitable too. Breakfast was really good. Locationwise it was near the underground and tram station so we could go everywhere easily. Andreash was really kind and gave really good tips and advices too :) So overall i will give it a 5/5
Stayed 3 nights in Sep 2018

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Butterfly Penthouse
The inn keepers were very nice and helpful, more friendly than at other places
Stayed 4 nights in Jun 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Thanakrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Place!
Great location, great place and wonderful services.
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Problem with your room" then attempt to scam
When we arrived at the airport, the driver that had been arranged by the hotel was there to greet us. We got in her vehicle, and her phone rang. It was the owner of the B and B, Andras. He wanted to speak to us. He told me "there is a problem with your room". He didn't say what. He went on to say "I have booked you at a very nice 4 star hotel just one block away. It was more expensive, but I paid for the room and paid the difference. You will pay me when you leave. And please come over to our B and B for our breakfast". When we arrived at the "4 star" hotel, the staff were very accommodating. It was not the type of hotel that we would have stayed in, and certainly was not "4 star" by North American standards. But we were so jetlagged, and at that point there was nothing we could do. The next morning, I asked how much the Butterfly Home had paid for the room, and was told 94 Euros. This was much less than the 181 Euros for our original reservation through hotels.com. When we went to settle the bill with the Butterfly Home folks, they told us we owed 181 Euros. I refused to pay this. We settled on 96 Euros (not sure why the addition 2 Euros, but were told it was a "tax"). Andras and his team tried to scam us. Why would we pay 181 Euros when he had only paid 94 Euros for the alternative room at another hotel. And we never found out what the "problem" was with our original booking. Please be aware -- this guy is a scam artist!
Stayed 1 night in Oct 2017

8/10 Good

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the butterfly
Very friendly staff, incredible location next to the market, river and local transportation. If we return, we will stay again

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good B&B
Nothing to see from the outside, just a 5 storey building with the only sign being on the buzzer. But on the 3rd floor there was a cozy 7 room B&B. Large variety of good food for breakfast. Great location next to Vaci St and the Central Market. Friendly, helpful hosts.

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Danube River View
I was expecting more like a guest house, but this beautiful facility is a private home B and B. The facility had recently moved locations prior to our stay, to a facility with fewer rooms than advertised, so were overbooked so we did not stay our first night in the B and B, we stayed in an apartment owned by the same business two blocks away. The second night there was space in the main facility. I had booked through Hotels.com as I was traveling alone with my daughter and during those times seek a facility/hotel rather than a single place through Air B and B due to it feeling more secure. So that was my only negative feedback, that there was not available a place in the main location with part time concierge, and that the place that was available, while amazing, was way too secluded for my comfort as a single woman travelling with a child. I was very impressed with the kindness and helpfulness of the staff who made us feel very welcome and were extremely helpful in assisting us to get acclimated, and explaining for, and apologizing to us for the change in reservation. I imagine now that they have completed this move, this should no longer be an issue for those who do not want a geographically separate place.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay Host was very very friendly and all employees also They go over and above with tips and information as well as setting up tours etc!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great nightlife and simple but perfect rooms
The staff was very helpful once we got through a hiccup or two with communication around the online booking. I hope that that can be resolved in the future because it seems like the hotel must have to do a lot of negotiation just to cover deals made from antiquated websites. The actual deal and hotel is wonderful.

2/10 Terrible

David

Disliked: Staff & service
Unreliable
Not a good experience. Ended up needing to book another hotel (at 10pm the night of checkin). Thought it seemed strange that so many reviews mentioned a change of address after booking. Sure enough, location was changed via email to someplace a few blocks away in what was apparently a large apartment building. I showed up at 10pm and no own answered the buzzer or the phone. I even sent an email and a half hour later I got an email response saying I was required to notify them if I arrived after 9pm...something they'd neglected to mention in their earlier email. It obviously wasn't worth their effort to answer the phone or to come let me in. The hotel around the corner was very helpful and even tried to phone them for me. Thankfully was able to book a room at that hotel instead, rather than spending the winter night on the street.

10/10 Excellent

Benjamin

Liked: Cleanliness, property conditions & facilities, room comfort
Centrally Located Room with a Great View
A great room centrally located with an amazing view of the Green Bridge.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Butterfly Home--better than hoped for!
When our original lodging reservation was cancelled just a few days prior to our arrival, the proprietors of The Butterfly Home found us new accommodations in a larger room in a newer property, with an elevator, and in a more convenient location than we had previously. They arranged for transfers from/to the train station/airport, as well as making reservations for us at restaurants and for concerts. Ernie, who checked us in, was very friendly and wanted to make sure our stay in Budapest was perfect. He made sure we had breakfast foods we liked, steered us toward restaurants and attractions that we thoroughly enjoyed, and even walked me to an ATM one night to make sure I was safe and didn't have any problems with either the language or the machine itself. We loved the location--just across from The Great Market Hall. The streets were always full of people, making us feel safe at all hours. (This also meant that there was some street noise...it didn't bother us, but if you're a light sleeper, bring ear plugs.) We have absolutely no complaints. We love good customer service and The Butterfly Home did not disappoint!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable, friendly
The hotel staff was friendly and helpful, ensuring that we were able to get to activities that were worthwhile and arranging tours and tour changes for us. The room was comfortable and well appointed.

10/10 Excellent

David, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming small hotel in ideal location
We could not have received friendlier and more personalized treatment. The Butterfly Home is ideally situated, in the heart of the inner city. The building is old, as it should be, but the rooms modern.
Response from Andras on Sep 4, 2016
Hi David, Thanx for your lovely review! We hope to see you again sometime. I really like chatting with you guys, you are grrat company! BRGDS,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Pied a Terre in (Buda)Pest
This lovely place is somewhere between a B&B and hotel...great staff to make sure you are comfortable and provide tips about local restaurants and must-do activities with the feel of a cozy traditional B&B, complete with great breakfasts and an adorable lobby dog. The location is ideal for exploring Pest and Buda and is a short walk from the Jewish Quarter in case you need to stumble home from one of many ruin bars in the early hours after night of fun.
Response from András and Timea on Jul 24, 2016
Thank you for your lovely review and perfect score. It means a lot to us.

8/10 Good

Kathleen, Alexandria, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff and great location
Best things about this B&B are location near metro in city center on pedestrian street, so little noise! Also, the owner speaks perfect English (he lived in Canada for a number of years) and he knows everything worth knowing about Budapest.I arrived well before check in time and was treated to a cup of coffee and expert advise on what to see. When I returned in the evening, my luggage was already in my room. Room air conditioner was powerful enough to combat the 90 degree heat outside. Only warning is this is an older building and charm means you have to be prepared to climb some stairs.

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John, Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budapest 2016
Great area to stay close to most things, helpful staff.

10/10 Excellent

Milan, Oz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Hungarian Hideaway
All the places that I stayed in this year, this B&B was my favourite. As well as the room and location, what I really liked was the staff - their friendliness and the helpfulness! Even before I left Oz, I was exchanging e-mails about this, that and the other and there was no limit to the owner and his staff's helpfulness. Breakfast was good - as well as the continental breakfast I could have eggs prepared for me any way I like. Well done guys! MilFromOz.

10/10 Excellent

S, Alameda, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Budapest
Stayed 3 nights in the junior suite (paid for a normal room). The room was modern and nice, despite the older look of the lobby/stairs areas leading up. I did not spend much time in the sitting area, as the television was near the bed, but the couch was comfortable. The mattress was just right for me--not too hard nor soft. Breakfast was excellent, with an array of breads and fruit, French toast, sliced cold cuts and cheeses, and spreads for your toast. Also included was an a la carte menu featuring omelets or eggs/meat cooked to order. They have an espresso machine for coffee drinks, but also had tea and orange juice. Andras was a wonderful host and all the staff members had good recommendations for places to eat/things to do. Having a nice place to rest my head at night made my vacation that much better. The hotel is on a quiet, pedestrian-only street so I had no noise issues at night. I highly recommend staying here! Extra tip: they have USB chargers to lend you if you forget yours, or your electrical adapter doesn't work.

8/10 Good

Denise, Crawley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly and sooo helpful.
The owner Andras couldn't have been more helpful. He booked a car from the airport, helped us sort out itinerary and even booked restaurants for the evening. Breakfast was a nice friendly atmosphere and we even had a free upgrade to the suite. There was a slight smell to the drain in the bathroom which once we reported it, Andras was quick to try and remedy. All in all, a very comfortable, relaxing and enjoyable stay. Highly recommended.

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in the center of Budapest. The staff is very friendly and helpful.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Ken, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
The Butterfly Home was perfect! Super comfortable and a great location. Best of all was the staff, all of them. Really helpful and kind. Got a great general orientation to the city on arrival and great help all through the stay, including help with transportation, reservations, and especially recommendations. Although everyone was fantastic, I want to especially single out Roland. I'm a big jazz fan and Roland provided excellent insights into the jazz scene. There is a lot of jazz to feast on in the area, and Roland's advice really helped me make the most of it. I realize this review is filled with superlatives, but that's how I felt about the hotel. When I return to Budapest, I will juggle my schedule if necessary to make sure I can stay here again.

10/10 Excellent

Linda, Bloomington IN, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy, quiet, and homey
I like small lodgings on small side streets to get away from the crowds when I go "home", and this was perfect. I picked the location for being close to the Balna, where I'd be attending a conference each day, but it turned out to also be comfortable walking distance to many of the city's sights. 5 minute walk to the Market Hall, where public transportation and the Hop On Hop Off bus can be used. The restaurant downstairs on the corner is top notch, with many other good ones close by. My room was HUGE, with tall ceilings and giant windows. But best of all is the host, Andras, who was always cheerful and a wealth of information about the city to answer my questions: restaurant recommendations, things to see, how to tip, what to buy to take home, and access to reputable taxi cabs! (BEWARE OF TAXIS IN BUDAPEST!) Everyone on the staff was friendly, helpful, and knowledgeable, and fluent in English. And breakfast was great, made to order. I would stay here again if I return to Budapest.

8/10 Good

Jonathan, Fife, Scotland

Liked: Cleanliness, staff & service, room comfort
Quirky B&B In Great Location
My wife and I spent a couple of days in Budapest for the first time and were blown away by what a great place it was. Architecturally stunning in places and set on the Danube it didn't disappoint. We will be back and next time it will be for longer. For us the slight downside was eating out can be a little expensive but there is plenty of choices.

8/10 Good

Paul, Reno, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Location
The Butterfly Home is a nice hotel in a nice section of the city. Fantastic breakfast included with our stay. Staff and owner were friendly and helpful. Unfortunately I can't give a complete review as there was a reservation mix-up and they put us up in a studio apartment next door. For what it is worth, the apartment was very nice. Lots of modern amenities including Internet, TV, large bathroom, kitchen, etc.

10/10 Excellent

Mitchell, Western Mass

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
This is a hidden gem. Located close to the Metro and the trolley it allowed us to explore the city yet still tucked away from the noise of the city. The accommodations were very adequate for a couple and were clean and modern. The service was great. Andrus gave us great tips on places to explore. Breakfast was great with made to order omelettes. There is no elevator but the stairs were just fine for us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay!
They have options for pick up and drop off at the train station or airport. Best breakfast of any of my other hotels/pensions in Europe. Huge room, close to metro, and a mascot dog!

10/10 Excellent

Susan Kathleen, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem in great neighborhood
My room was huge and well-appointed, with coffee/tea and a modern bathroom. The windows stretched up to the ceiling and looked out on a charming side street. Breakfast was phenomenal, with cappuccino and omelets made to order, in addition to a lovely buffet layout. The proprietor was very service-oriented, pointing out the best jazz clubs and non-touristy restaurants. The Butterfly Home is right in the heart of restaurants, museums and shopping. If you want to venture farther, public transportation is nearby, and taxis are easy to find. I will definitely stay there the next time I am in Budapest, the Pearl of the Danube.

8/10 Good

Nicola, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed a week at the Butterfly Home, Andras and Roland were both very helpful, answering our questions and giving information about the city. The location was ideal just 200 metres from the metro station and 1km from the Gellert Hill, and most of the other sites of interest were within walking distance. The hotel itself was very clean and we had a lounge attached to our room, breakfast was in the restaurant next door, where Andras' father in law cooked up some yummy omelets. If we return to Budapest we would certainly stay there again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the cheaper end of town- a great location very close to a metro station. Hotel staff were very friendly and helpful. Breakfast was great. Coffee was the best I have had for a long time.

10/10 Excellent

Helen , New Jersey,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommended!!
Very quiet hotel close to the center of the city and subway. You can't ask for a better hotel staff, I mean Andrea, the owner and manager. He emailed us prior to our arrival with detailed directions with all the options described. He even took the time to warn us to be aware of the pocket-picker, though we never experienced anything like that. When we arrived shortly after noon, he was waiting in front of the hotel to greet us. The breakfast was nice, he will make and serve you coffee. He speaks fluent English and is very helpful in terms of giving you tips about saving money. The hotel is located in a very quiet street, yet close enough to the attractions. It is only 3 minutes from the Central market where you can buy souvenirs and local products to take home. We traveled to 4 countries this time and stayed in 6 hotels. They are all very good, but we have to give the best to this one.1

6/10 Okay

neil, london

Liked: Staff & service
nice hotel good value for money
Nice hotel close to most main attractions and close to tram stops. Room basic but nice. Delicious breakfast every morning. Helpful host that's happy to point things out on map and make recommendations.