Reception

Reviews of Eurostars Palazzo Zichy

4 out of 5
Eurostars Palazzo Zichy
Lorinc Pap Ter 2, Budapest

Reviews

9.6

Exceptional

Rating 10 - Excellent. 811 out of 1002 reviews" "
Rating 8 - Good. 163 out of 1002 reviews" "
Rating 6 - Okay. 20 out of 1002 reviews" "
Rating 4 - Poor. 6 out of 1002 reviews" "
Rating 2 - Terrible. 2 out of 1002 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place
Stayed 2 nights in Apr 2024

6/10 Okay

Stuart, Woking

Liked: Cleanliness
The property is located in a good area for transport and airport bus. There are extensive roadworks going on around the whole property and this would make it inaccessible for any disabled. Staff were efficient, but not particularly friendly. Breakfast area not cheery, and food was a little disappointing with cold scrambled eggs, and generally a lack of choice. Room was well equipped, but very overlooked from apartments opposite. Good choice of restaurants around with some beautiful streets near by. Hopefully standards will improve, but generally not a hotel I am likely to return to.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well located.
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher Hamilton

Stayed 3 nights in Mar 2024

8/10 Good

Gareth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction works on both street sides are extensive, dangerous and badly marked by the company carrying out the work, and no signage assistance from the hotel. On the last day of our stay, someone had placed a pallet between pavement and deep road excavations. Health and safety considerations appear to be non existent. On the basis this is improving the area and will eventually be completed, I will be happy to recommend the hotel to friends and family. In the meantime, works are likely to continue for, probably 4 weeks from until mid or end of April 2024.
Stayed 3 nights in Mar 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service
At the time of our visit, roadworks were taking place all around the hotel making access less than perfect. (Once finished, the square in which the hotel sits will be very pretty). The staff were very friendly and helpful but, despite the grand entrance, the hotel lacks communal seating areas and other amenities. There are, however, plenty of good restaurants within easy reach. The express bus to the airport is, also, only a short walk away.
Stayed 3 nights in Mar 2024

10/10 Excellent

Terry

Traveled with partner
Liked: Staff & service, property conditions & facilities
Unfortunately the road & pavement outside the hotel had been dug up meaning you had to walk through the unfinished works
Stayed 4 nights in Mar 2024

10/10 Excellent

Breanna, Flower Mound

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Renuka

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly receptionist always accommodating
Stayed 4 nights in Feb 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great service, perfect temperature and comfortable beds for a great nights sleep. The only negative is the decor, such a beautiful and historical building should have been kept in keeping and traditional not made modern.
Stayed 2 nights in Feb 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi the hotel itself was lovely but unfortunately during my stay the road at the entrance was all dug up and there was no safety measures put in to allow u to leave or enter the hotel. U had to walk through dirt and rubble which wasn't ideal .
Stayed 4 nights in Feb 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location with just a short walk to the centre of Budapest. Staff were extremely helpful. It was very clean and chic. Will definitely return to this hotel when I’m next in Budapest.
Stayed 4 nights in Feb 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was warm friendly and clean in a good location Enjoyed the free coffee station in the bar
Stayed 4 nights in Feb 2024

10/10 Excellent

Guennadi, Highlands Ranch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 8 nights in Feb 2024

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice stay! Hotel clean and comfortable. Staff really helpful and friendly. The location was good and was within walking distance of main sights such as St Stephens Basillica. Would visit again ❤️
Stayed 3 nights in Feb 2024

8/10 Good

Celda

Liked: Cleanliness, staff & service, property conditions & facilities
The road in front of the property was closed with big road works We had to go to the high road to take a taxi
Stayed 1 night in Feb 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jan 2024

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a very nice area of Budapest. A few charming little restaurants within walking distance and close to public transport routes. Hotel is clean and staff are friendly. My only complaint is the beds are a little hard, but that’s just my opinion. I would recommend!
Stayed 4 nights in Feb 2024

8/10 Good

Cerys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No faults lovely place
Stayed 2 nights in Feb 2024

6/10 Okay

Alice

Stayed 3 nights in Jan 2024

8/10 Good

Prabhat Mani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Eden

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean lovely area near the Main Street aswell
Stayed 3 nights in Jan 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel not far from main attractions.
Stayed 1 night in Jan 2024

10/10 Excellent

Leon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with helpful and friendly staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Viktor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed!
Stayed 1 night in Jan 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, amenities
A lovely hotel. Perhaps not in the absolute most central part of the general tourist experience, but a nice part of the VIII district and conveniently located in any case. Facilities are great and the staff in general are very nice. Housekeeping was outstanding.
Stayed 7 nights in Jan 2024

10/10 Excellent

Jane Belinda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it was close to ever thing ,lots to do
Stayed 4 nights in Jan 2024

10/10 Excellent

Sayat

Liked: Cleanliness, staff & service, property conditions & facilities
If you want friendly and Quiet place It is your place
Stayed 3 nights in Dec 2023

8/10 Good

Jason

Stayed 3 nights in Dec 2023

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Decent size roo.. bed was very comffortable. Room cleaning was good (4 day stay). Located 1 block from the tram and bus stops, 3.blocks from the subway. Very easy to get around. Very happy with our stay.. And Budapest is awesome. Most beautiful city we have visited We will return.
Stayed 4 nights in Dec 2023

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The hotel is very classy and appealing. The staff were extremely friendly, particularly the receptionist Joaquin who provided us with restaurant recommendations and the cleaning staff who on multiple occasions delivered items to our door (toothbrushes, razors etc). The hotel is also situated in a great location with walking distance to many popular tourism spot.
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Bo

Stayed 2 nights in Dec 2023

10/10 Excellent

Angela

Traveled with group
Nice, clean , good breakfast . Loved the coffee machine and juice available in the lobby and rooms !
Stayed 3 nights in Nov 2023

2/10 Terrible

Anthony

Disliked: Property conditions & facilities, room comfort
Not the best stay I’ve had, room had two single beds put together, two single duvets, no room service, only canned beer at the bar…
Stayed 5 nights in Nov 2023

10/10 Excellent

Lois

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Zorayda, Rockville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property , staff very nice. Front desk very helpful with a smile on their face, especially Alejandro, very polite and knows the area well. Thank you for such a wonderful stay at your hotel, I will highly recommend.
Stayed 3 nights in Nov 2023

10/10 Excellent

Mamatha

Stayed 1 night in Nov 2023

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to stay this hotel again when I come back to visit Budapest
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at Palazzo Zichy and would recommend it very highly. The hotel is a former palace and is very convenient for sight-seeing. I stayed in a Junior Suite and found it perfect. It was most comfortable, spotlessly clean, and well-appointed. The staff are very helpful and polite, and all those I met had excellent English skills. Breakfast was superb, with a selection to please anybody. There are plenty of place to eat in the surrounding streets and all budgets are catered for.
Stayed 4 nights in Oct 2023

8/10 Good

Elizabeth Jane

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great with lots of nice bars and restaurants a stones throw away. The only criticism we had was the taxi back to the airport. We asked reception to order us one. When it arrived it wasn't the main yellow taxis that we had been using. It was an old car with no sign of it being an actual taxi. Inside the car the seatbelts didn't work, so my husband sat in the middle on the back seat had no seat belt. The driver used his phone while driving and we felt like we were going to rearend many a car. It was terrifying. It was a shame such a great holiday had to end like that.
Stayed 4 nights in Oct 2023

10/10 Excellent

Nuria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Carole May

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool experience
Stayed 3 nights in Oct 2023

10/10 Excellent

Sandra

Stayed 2 nights in Oct 2023

10/10 Excellent

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel in a great location. Very comfortable. Staff very helpful. Breakfast good and plentiful. Would happily use again for business or pleasure
Stayed 2 nights in Sep 2023

10/10 Excellent

DAVID

Stayed 2 nights in Oct 2023

8/10 Good

Andres, cherry hilll

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and room/Average breakfast
The location of this hotel was great. It was within walking distance to transportation and dining. The room was clean and comfortable. We loved that the room had a working air conditioner. It was quiet from outside noise, but we could hear noisy hotel guests in the hallway early in the morning. The breakfast was average. There were deli meats, cheese, eggs, bacon, sausage, fruit, and cereal. The yogurt was in a cup rather than freshly prepared. I was disappointed that the coffee machine had no decaf cappuccino options but it is not the only hotel that doesn't have that option. The food reminded me of a 3 star breakfast from the states. Based on reviews, I had higher expectations. On the hotel website, it mentions that they have a shuttle. However, they do not and are willing to call you a taxi. Overall a good stay, but would have opted to not have breakfast there.
Stayed 2 nights in Sep 2023

8/10 Good

SHAHUL HAMEED

Liked: Cleanliness, staff & service
Quite Hotel
We stayed recently in this hotel for 6 nights. Even though property is recently refurbished, wall papers in corridors and room are black which gives you a negative feeling. Front desk is very helpful. However, when coffee machine in the room required service - it took 3 reminders and over 24 hours for them to attend as the property is not having inhouse Electrician, Property is in a leafy quite neighborhood with lot of restaurants and groceries nearby but away from tourist attractions.
Stayed 6 nights in Sep 2023

10/10 Excellent

dina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very sophisticated. The staff was very knowledgeable and helpful. We had forgotten some clothes in our room and were going on a river cruise. They had the clothes delivered to our ship that was docked in Budapest.
Stayed 3 nights in Sep 2023