Staff is excellent ,very helpful all around the hotel,location is perfect ,close to attractions ,invites walking to many,including restaurants .However hotel needs refresh ,stayed there several times in the past 7-8 years and the only change was a bathroom remodel -very nice-but furniture is dated ,stained in places as well as the carpet ,coffee machine needed fixing ,some lights and phone were out ,the clock radio was gone from last visit and clock program in TV set was incorrect when arrived.AC worked excellent on 35 C days however and the large balkony is great to have