Executive Studio 2 adults | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker

Reviews of Senator Apartments Budapest

4 out of 5
Senator Apartments Budapest
Király u. 8, Budapest

Reviews

7.6

Good

Rating 10 - Excellent. 237 out of 761 reviews" "
Rating 8 - Good. 295 out of 761 reviews" "
Rating 6 - Okay. 114 out of 761 reviews" "
Rating 4 - Poor. 69 out of 761 reviews" "
Rating 2 - Terrible. 46 out of 761 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

friedrich

Business traveler
Liked: Staff & service
Studio for two without Sofa
Not so good, Studio apartment, no Sofa, but two double beds (it was supposed there there will be a Sofa). I had to claim because the room was not clean and there were only one 200ml glass in the kitchen, they cleaned the room and brought me glasses, but took two days because of a key problem.
Stayed 4 nights in Feb 2020

10/10 Excellent

Kenneth G., Miami

Liked: Cleanliness
very nice
very nice
Stayed 1 night in Nov 2019

6/10 Okay

lital

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 6 nights in Oct 2019

6/10 Okay

Mark

Liked: Room comfort
Disliked: Property conditions & facilities
Great location, most flats are nicely done
There was a plumbing problem with the sink, the room smelled like sewage and it took two separate trips on two separate days to get it fixed. Too bad. It kind of ruined our experience in the room. They should have moved us right away or at least asked if we want to move. I stayed with them before and they were fine, not sure what happened this time.
Stayed 4 nights in Oct 2019

2/10 Terrible

Yoann

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First and last time at Senator Apartments
I had a late arrival, the night shift receptionist was drinking with friends and took 35 min or so to check us in, 20 min to find my reservation - quite reluctant to accept us (she was drunken, slow and bad tempered) Then she had me go away to draw 20000ft to pay cash the service fees (25000ft total) but it turned out that she only needed 5000 and did not see it was prepaid. She was rude and completely out of it. The room had damaged curtains and dirty carpets and marks of dismounted furnitures on the bedroom wall and smelly. Very bad experience.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Stayed 4 nights in Sep 2019

2/10 Terrible

William

Disliked: Staff & service, room comfort
e
Paid for a room on line thinking I had a good deal. But when I got there I found out I still had to pay more. My room came with a washing machine that did not spin. So my clothes were soaked. Went to reception was told to bring my clothes down and they would be washed and dry for me to pick up in the morning. Luckily I went down early to pick my clothes up. Was told their not finished yet come back after you go for breakfast . Came back another girl had started her shift and knew nothing. She went to have a look and came back and told me they aren't ready. Told she would call when ready. Waited 2 hours, went down and was not done. So much for checking the sites out in Budapest. Room came with aircon was mentioned when I booked. Could not find control went to reception. Was told it cost more to turn on.Rip off. Don't mention it on your site unless you tell people this. Worst run place I've stayed at ,young man just lied to my face. Do yourself a favour don't do it.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Sep 2019

4/10 Poor

Antonio

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beware of possible unkown charges
This is an amazing location that puts you in the middle of the action. However, there were unknown fee's at check-in such as a "travelers fee", tax and i also was charged for cancelling a transportion service they provide because my plans changed within 24 hour. They did send me a message prior to arrival informing me not to cancel services within 24 hrs, but it was worded more so like a courtesy and did not state that there would be any penalties charge if i were to cancel within the specfied time frame. I paid it but was highly upset with these surprise charges. Despite this isolated issue, the place was decent amd the location was amazing.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its at an old shopping center that's pretty unique
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service, amenities
Excellent location in the heart of a restaurant district but very poor staff service and supplies (only one toilet paper roll for 4 nights for 3 people). It's worth notice that the apartment was 5 minutes away walk from the check-in desk so every time we needed to go back to talk to the staff. No hand towels in the apartment and when asked in reception they said they did not have them.
Stayed 4 nights in Aug 2019
Response from Senator Apartments on Aug 15, 2019
Thank you for your time to write this review, We apologize for this bad experience. We are very disappointed to hear that our room service and housekeeping staff did not meet your expectations. We appreciate that you invested time in sending us this helpful response. We wish you a nice day and hope we can soon greet you as our guest again!

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent value for money. Great location and friendly staff
Stayed 5 nights in Jun 2019
Response from Senator Apartments on Jul 2, 2019
Wow! What a wonderful review, we truly appreciate your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities
No air conditioning (room very hot!). Only one drinking glass in cupboard (no other dishes or utensils)
Stayed 3 nights in Jun 2019
Response from Senator Apartments on Jul 1, 2019
Thank you very much for your feedback, it was a pleasure to welcome you in our Apartment. We are really sorry for your bad experience. Feedback like this helps us know what we are doing right and what we can work on. So, I appreciate that you invested time in sending us this helpful response. We wish you a nice day and hope we can soon greet you as our guest again!

8/10 Good

Eszter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice apartment
Newly renovated apartment at a central location close to city center and transport.. Nicely decorated but there were some hicupps with the newly installed TV, washing machine and shower. TV not connected as owners,decided there was no need for it based on one persons feedback who stayed there. Washing machine also did not work and the WIFI reception also wasn't working after a few days at this location. Receptionist staff was helpful and some of the problem was fixed...but not all. Stayed in another of there apartment before and had no problems. Unfortunately there was no way to select which location to stay.
Stayed 7 nights in Jun 2019
Response from Senator Apartments on Jul 1, 2019
Thank you very much for your feedback, it was a pleasure to welcome you in our Apartment. We are really sorry for your bad experience. Feedback like this helps us know what we are doing right and what we can work on. So, I appreciate that you invested time in sending us this helpful response. We wish you a nice day and hope we can soon greet you as our guest again!

4/10 Poor

Verified traveler

Stayed 3 nights in May 2019
Response from Senator Apartments on Jun 17, 2019
Thank you for your candid feedback. We are very disappointed to hear that you found our service to be below your standards.

2/10 Terrible

Onepissedtouris, New York

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The positive is that it’s a good location. The building was under construction, a lot of dust came in and it is also difficult to find. Unlike advertised, THERE WAS NO air conditioning, and it was 95F outside. The toilet seat was broken, water leaked from shower. Not a god value for about $100 with everything included.
Stayed 1 night in Jun 2019
Response from Senator Apartments on Jun 17, 2019
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.Feedback like this helps us know what we are doing right and what we can work on. So, I appreciate that you invested time in sending us this helpful response. We wish you a nice day and hope we can soon greet you as our guest again!

8/10 Good

lital

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Senator Apartments on Jun 13, 2019
Dear Guest, thank you for this kind rating. Warm greetings from Budapest on the behalf of the Team of Senator Apartments!

6/10 Okay

anthony c

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check-in was very slow. Customer service is very poor. Not helpful .Not welcoming . After reading bad reviews online , I emailed the company to express my concerns and i was assured i was going to be in a brand new apartment, on checkin i was asked to walk in the rain dragging my luggage to another location - offered no umbrella or assistance with bags, there i was shown an older building that is clearly still under renovation on the outside , exactly the building that the bad reviews were talking about . I refused to stay in this building and was then walked another 10 minutes in pouring rain with my luggage to another location again, this apartment was in a nice building and the apartment itself was spacious and had everything i need, very noisy but otherwise it was good . I would not use Senator apartments again .
Stayed 4 nights in May 2019
Response from Senator Apartments on Jun 4, 2019
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.Feedback like this helps us know what we are doing right and what we can work on. So, I appreciate that you invested time in sending us this helpful response. We wish you a nice day and hope we can soon greet you as our guest again!

8/10 Good

Verified traveler

Stayed 1 night in May 2019
Response from Senator Apartments on May 21, 2019
Dear Guest, Thank you very much for your kind feedback. It was a pleasure to welcome you in our Apartment. We hope that we will meet again in the future! Have a nice day!

8/10 Good

Matilda

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Apr 2019
Response from Senator Apartments on May 7, 2019
Dear Matilda, Thank you for this kind rating. Warm greetings from Budapest on the behalf of the Team of Senator Apartments!

8/10 Good

Meryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
The place was in a great location. A little noisy if you’re trying to sleep, but not bad. Check in was easy and staff was friendly.
Stayed 1 night in Apr 2019
Response from Senator Apartments on Apr 30, 2019
Dear Meryl, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice central location. Nice spacious property with good amebities
Stayed 2 nights in Apr 2019
Response from Senator Apartments on May 1, 2019
Thank you for giving us a perfect rating! If you are travelling to our area again soon, do not hesitate to call us. Take care!

6/10 Okay

Krishan

Liked: Staff & service, room comfort
Stayed 3 nights in Mar 2019
Response from Senator Apartments on Mar 19, 2019
Dear Krishan, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. was an uncommon instance and we’ll do better.Feedback like this helps us know what we are doing right and what we can work on. So, I appreciate that you invested time in sending us this helpful response. We wish you a nice day and hope we can soon greet you as our guest again!

6/10 Okay

Filip

Disliked: Room comfort
Did not realize we would be staying on Top of a Night club. Had a very hard time to sleep.
Stayed 3 nights in Feb 2019
Response from Senator Apartments on Feb 7, 2019
Dear Filip, Thank you very much for your feedback, it was a pleasure to welcome you in our Hotel. We are really sorry for your bad experience. I would like to inform you that when you make a reservation on the sites, you can see the location of the reception and not the location of the apartments. You can see that the apartments are situated in 500 metres from the reception in the city centre. We are really sorry for the noise. We wish you a nice day and hope we can soon greet you as our guest again!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware Senator Apartments - not what they seem!
We booked an executive one bedroom apartment in Senator Apartments in Budapest. The website showed pictures of modern, clean and attractive accommodation in central Budapest. However, beware! The website is not the whole truth. What we were actually sent to was a run down, dump of an apartment in a filthy courtyard, the entrance of which was overflowing with bins. When we finally managed to get in through the door off the street and then get into the apartment as the lock was dodgy, we found ourselves standing in a lime green, orange and purple apartment which looked as if someone had just moved out. Dangerous electrics - see photos and dirty laundry as well as offensive stickers on the fridge and drawers full of some else's rubbish couldn't have been further from an executive apartment if it tried. We complained immediately but there was no alternative. We were moved the next day to an apartment which looked like the picture on the website. The company didn't apologise, didn't give us a refund and the staff treated us as if we were making a complaint for no reason. It was disgraceful, So while we ended up nice apartment after much angry discussion, beware the address Rumbach Sebesteyn utca 7, ground floor 7. It's disgusting and ruined our New Year!
Stayed 3 nights in Dec 2018
Response from Senator Apartments on Jan 14, 2019
Thank you very much for your feedback, it was a pleasure to welcome you in our Hotel. We are really sorry for your bad experience. Feedback like this helps us by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. Have a nice day!

8/10 Good

nino

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019
Response from Senator Apartments on Jan 8, 2019
Thank you very much for your kind feedback, it was a pleasure to welcome you in our Hotel. We hope that we will meet again in the future! Have a nice day!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Senator Apartments on Jan 7, 2019
Thank you very much for your kind feedback, it was a pleasure to welcome you in our Hotel. We hope that we will meet again in the future! Have a nice day!

8/10 Good

Doron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from Senator Apartments on Dec 19, 2018
Thank you very much for your kind feedback, it was a pleasure to welcome you in our Hotel. We hope that we will meet again in the future! Have a nice day!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Appartment
This was located in a very good area. Close to pubs and bar. Also close to city centre.
Stayed 3 nights in Nov 2018
Response from Senator Apartments on Dec 4, 2018
Thank you very much for your kind feedback, it was a pleasure to welcome you in our Hotel. We hope that we will meet again in the future! Have a nice day!

6/10 Okay

Mr Patrick A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2018
Response from Senator Apartments on Dec 4, 2018
Thank you very much for your feedback, it was a pleasure to welcome you in our Hotel. We are really sorry for your bad experience. Feedback like this helps us by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. Have a nice day!

6/10 Okay

Verified traveler

Stayed 3 nights in Oct 2018
Response from Senator Apartments on Dec 4, 2018
Thank you very much for your feedback, it was a pleasure to welcome you in our Hotel. We hope that we will meet again in the future! Have a nice day!

2/10 Terrible

sharif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room service took my stuff from the apartment!
So bad service ! I put my stuff in the apartment and when i go in after my check in.. i notuced that my stuff wasn't there!!! I told them they apologized and offer me a breakfast but i asked for money and they refused and they gave me a piece of paper to sign on it that i can't do anything against them but ofcourse i didn't accept it! I will sue them for this terrible lost! Not clean! There is a lot of noise! I wake up in the late night several times because of the noise around the apartments! They didn't clean the room even if your stay for 1 week! They Didn't change the towels! I don't recommend it at all!! Not safe!!!
Stayed 6 nights in Oct 2018
Response from Senator Apartments on Dec 4, 2018
Thank you very much for your feedback, it was a pleasure to welcome you in our Hotel. We are really sorry for your bad experience. Feedback like this helps us by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. Have a nice day!

6/10 Okay

Tarig

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Rude Receptionist
Overall, it was okay, staff were good except for one girl who was very rude when we arraived until the shift manager interfered and resolved the issue. Also, there was no phone to contact the reception; and the building where we were staying is far from the reception builidng. The room Air condition was not working
Stayed 2 nights in Sep 2018
Response from Senator Apartments on Dec 4, 2018
Thank you very much for your feedback, it was a pleasure to welcome you in our Hotel. We are really sorry for your bad experience. Feedback like this helps us by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. Have a nice day!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The apartment was not clean. The amenities were not ample or clean. The building was in disrepair. The area was over a nightly party scene that carried on through the night and until 0600 every morning. People were urinating in the front hall/lobby door/entrance area. It was disgusting. I will never use this company again.
Stayed 3 nights in Sep 2018
Response from Melinda Alföldi on Oct 13, 2018
Thank you very much for your feedback, it was a pleasure to welcome you in our Hotel. We are really sorry for your bad experience, we will investigate the situation in order to provide a better service for you next time!

2/10 Terrible

Sandra, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do not like customer service, I requested they change my room twice and they answer they can not do it. The apartmen has dust and deficient cleaness. the area is very noise and the windows has not block the sound of the street. I can listen all the sounds from the street.
Stayed 3 nights in Sep 2018
Response from Melinda Alföldi on Oct 13, 2018
Thank you very much for your feedback, it was a pleasure to welcome you in our Hotel. We are really sorry for your bad experience, we will investigate the situation in order to provide a better service for you next time!

8/10 Good

Doron

Nice
Stayed 5 nights in Sep 2018
Response from Melinda Alföldi on Oct 13, 2018
Dear Doron! Thank you very much for your kind feedback, it was a pleasure to welcome you in our Hotel!

4/10 Poor

Kay, New York

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When you book a room, they did not tell you which location you were going to be in, since they have some buildings. Room was nice and clean, but there were many problems. Bathroom light was off, kitchen cooking stove was not working so that we could not make breakfast. And door knob was almost off and no soup, no shampoo either.
Stayed 2 nights in Sep 2018
Response from Melinda Alföldi on Oct 13, 2018
Thank you very much for your feedback, it was a pleasure to welcome you in our Hotel. We are really sorry for your bad experience, we will investigate the situation in order to provide a better service for you next time!

6/10 Okay

OlegMochalov, North Miami Beach, Florida, USA

Liked: Room comfort
Dirty floors, no ironing board, no clothes dryer, very poor internet
Stayed 5 nights in Sep 2018
Response from Melinda Alföldi on Oct 13, 2018
Thank you very much for your feedback, it was a pleasure to welcome you in our Hotel. We are really sorry for your bad experience, we will investigate the situation in order to provide a better service for you next time!

6/10 Okay

Robert

OK for the money but don't expect finesse
These apartments were once probably quite nice but an unfortunate lack of maintenance makes them look a bit shabby. Another unexpected problem arose due to the fact there are one hundred or so balconies all facing in towards a central court yard, all are very close together and because the apartments are non smoking the smokers all sit out on their balconies chuffing their toxic fumes into all the other apartments
Stayed 4 nights in Sep 2018
Response from Melinda Alföldi on Oct 13, 2018
Thank you very much for your feedback, it was a pleasure to welcome you in our Hotel. We are really sorry for your bad experience, we will investigate the situation in order to provide a better service for you next time!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Melinda Alföldi on Oct 13, 2018
Thank you very much for your feedback, it was a pleasure to welcome you in our Hotel.

6/10 Okay

Abu

Disliked: Cleanliness, staff & service
Staffs were very inefficient. Checkin process was so long that we had to wait for an hour in front of checkin counter. My 2 months old daughter was hungry and crying the whole time. Staffs didn't care about it. After an hour, when we all were exhausted and desperately wanted to go to our room to feed our daughter, we found out that the room is not in the same building. The staff who took us there used a map to find the room and took long to get there. There was no phone in the room to contact the reception. We stayed there 3 nights and no one cleaned our room in that time. Really unhappy with the service.
Stayed 3 nights in Aug 2018

4/10 Poor

Dave, Scotland

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not what we thought it was going to be
Arrived at 0100 to be given keys for an apartment about a five minute walk away (for some reason, I thought the apartments were in the same block as the reception as there was nothing to indicate otherwise during the looking process or on their website. Got through first door into total darkness. Ground floor was a total building site but got no warning from reception. We couldn't find a light so had to feel our way upstairs, dodging building materials and plant as we progressed. Next door was meant to have a lock code but was open the whole time we stayed. Finally got into the apartment through the next door. Given the time, we were desperate to get to sleep. Pulled the single curtain across the window to discover that it didn't completely cover the window. Tried to sleep but noise from people in street was too loud. Tried closing windows following night but there were windows open at the top that could not be reached (crazy high ceilings in this place). Shower was okay. Didn't use kitchen facilities but seemed sufficiently stocked. Didn't use washing machine but good to see one there. Radiator was not mounted properly. Only a matter of time before it gets knocked over and causes a flood downstairs.
Stayed 4 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic apartment . Overall very dirty. Two bathrooms and only one toilet.
Stayed 1 night in Jul 2018

8/10 Good

Anthony, Ghajnsielem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, clean and perfect location
A bit tight for a family of four, sofabed for kids could have been better. Air conditioning was an extra charge, and was needed! But even with these minor shortcomings, the location could not be beat!
Stayed 6 nights in Jun 2018
Response from Melinda Alföldi on Jul 10, 2018
Dear Anthony! Thank you very much for your kind feedback, it was a pleasure to welcome you in our Hotel. See you next time. Best regards, Melinda Alföldi Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great location in the heart of Budapest. Pretty clean & spacious apartment. However tv wasn’t working, but didn’t really need it. Great burger place right under the apartment complex downstairs. On the left hand side of the entry.
Stayed 1 night in Jun 2018
Response from Melinda Alföldi on Jul 5, 2018
Dear Anonymous! Thank you very much for your kind feedback, it was a pleasure to welcome you in our lovely Hotel. See you next time!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, lovely staff
Overall and after getting my room sorted over 2 days due to door problems this place was fabulous. 1st room was a bit tired and not super clean but I loved my 2nd room. Cannot fault the staff for their help and friendliness as well as complimentary wine and chocolates. Thank you
Stayed 4 nights in Jun 2018
Response from Melinda Alföldi on Jul 5, 2018
Dear Anonymous! Thank you very much for your kind feedback, it was a pleasure to welcome you in our lovely Hotel. See you next time!

2/10 Terrible

Milton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would never book this apartment again
We arrived a little early in the day and we were not allowed to check-in, even though they advertise early check-in for an additional fee. They told us that we had to wait as all apartments were being cleaned. We wer okay with this since they were at least cleaning the apartment, so we left our bags with them in a secure room. When we returned to check-in there were guest arguing with one of the front desk clerks and the things that were said made us think twice about this place. When getting to the apartment, it was immediately apparent that the apartment had not been clean as there was water on the bathroom floor, hair on the table and floors, and dirty bed spreads. We were disgusted. On top of this, it was noticeable that the apartment was not well kept by the balcony door that showed significant water damage and walls with holes and chipped paint throughout. We let the front desk know and they told us that they would take care of it. They sent someone up almost 2 hours later and they only vacuumed the floor; did not clean the bathroom, change the sheets, or clean the table. At this point, there was no way we could stay any longer. Because of all of this, there is no way that I would ever recommend this apart-hotel.
Stayed 2 nights in Jun 2018
Response from Melinda Alföldi on Jul 7, 2018
Dear Milton! Thank you for sharing your opinion about us. As we have a 0-24 hours front desk, you can always contact them, and they help you for sure. As far As we know, you did not request a moving into another apartment, but we will investigate the situation to provide a better House-Keeping service in the future. Best regards,

6/10 Okay

Verified traveler

Stay6was ok they chsrge extra for aircon...msny more extra charges.... not updated in expedia.
Stayed 2 nights in Jun 2018
Response from Melinda Alföldi on Jul 5, 2018
Dear Anonymous! Thank you very much for your kind feedback, it was a pleasure to welcome you in our lovely Hotel. Unfortunately the AC is not included in the price, but you can check all the information about the fees on our website as well

8/10 Good

WAMC, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet apartment studio. They charge extra 9 EURO per night to use the air condition. That's the only thing I was not pleased with. Other hotels zero charge and I only use the air condition to be turned on when I'm in the room and notify the front desk to turn it off when I leave the apartment.
Stayed 1 night in Jun 2018
Response from Melinda Aföldi on Jul 5, 2018
Dear Wamc! Thank you very much for your kind feedback, it was a pleasure to welcome you in our lovely Hotel. See you next time!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk completely inflexible, dreadful experience. Stayed one night and woke up with bites all over where I laid in the bed. If you like horrible service and bed bugs then this is the right choice. I stayed at Senator apartments in Kyiv and had a great experience. Avoid Senator Budapest like the plague.
Stayed 1 night in Jun 2018
Response from Melinda Alföldi on Jul 5, 2018
Dear Anonymous! Dear Anonymous! Thank you very much for letting us know about your opinion. We will investigate the situation in order to provide a better service for you next time. Best regards,