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Reviews of Art Factory San Telmo

2 out of 5
Art Factory San Telmo
Piedras 545, San Telmo, Buenos Aires, Capital Federal

Reviews

7.4

Good

Rating 10 - Excellent. 28 out of 113 reviews" "
Rating 8 - Good. 45 out of 113 reviews" "
Rating 6 - Okay. 23 out of 113 reviews" "
Rating 4 - Poor. 12 out of 113 reviews" "
Rating 2 - Terrible. 5 out of 113 reviews" "

7.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A dump!
The only positive about this hostel is that the staff were pleasant and the email communicaiton was clear. Other than that, this place is a dump in need of major upgrade. The common area couches and seats were dingy, sagging and really tired. The bathroom and toilets left a lot to be desired. When I booked this "hotel", I was informed that I had one twin bunk bed. It turns out I was sharing one of 8 bunk beds in the room. The room was full of unwashed body odor. The beds were uncomfortable and rickety. Fortunately, I had booked this place just to store my luggage for the day before I took a flight out that evening. I used the room for a couple of hours rest before my flight.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend excellent cafe as we really loved the experience
Stayed 1 night in Jan 2020

8/10 Good

James

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Short stay in Buenos Aires
A friend and I stayed at the Art Factory in San Telmo for 3 nights as part of a trip around south America and I can thoroughly recommend it. It is a pleasant hostel around 20mins walk from some of the key tourist spots in Buenos Aires through perfectly safe areas. There is an indoor bar area that is open in the evenings and a nice rooftop terrace too. You're not allowed to bring your own drinks in, but the prices in the bar aren't too bad, though we would have liked them to open a bit earlier, I don't think the bar opens until 5.30pm. The reception staff are helpful and can book taxis (agreed rates for things like airport transfers) and suggest places to visit around Buenos Aires. Entry to the building can be a little tricky, someone at reception has to buzz you in and then you'll have to carry luggage up some stairs with a slightly awkward door. Not a huge issue, but a little inconvenient. My friend and I shared a private twin room with a shared bathroom immediately across the corridor. The bedroom was fine, plenty of space and quiet at night and even when our nearest bathroom was occupied there are several more fairly nearby. If/when I ever come back to Buenos Aires I would happily stay here again.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Wouldn’t stay again
Noisy guests, falling apart building, not well insulated
Stayed 1 night in Apr 2019
Response from Guido on Jun 3, 2019
Hello, Thank you very much for your comment. Unfortunately we do not have registration For complaints from other noisy guests. As for the hostel, we are working to remodel the building in all aspects needs to. Saludos ART FACTORY STAFF

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location and great stay.
Stayed 12 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Friendly staff but average facilities
Pros: situated at quite near to everything , near metro and bus stops, well situated for exploration of the city. Staff are nice and helpful. The place is well decorated and with a roof top terrace that is good for enjoying music and drink from the bar. There is a kitchen with cooking utensils , microwave and refrigerator for use . There is a common place with sofas and computer for meeting new people or just searching for information . Cons: The hotel itself is a rather old building and some of the walls and floors worn out, accumulating dust. I once dropped a wet towel onto the floor of my single room, it stuck with a layer of dirts when I picked it up. Kitchen is tiny and the cooking untensils are just adequate for 2 people cooking at the same time. The hot water in my roomwasn't promising and finally I used the public shower to have hot shower. The breakfast is not included and costs an extra of 150 pesos for very basic breakfast.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
The rooftop bar provided a really nice outdoor area. A bit unclearly for my liking and the dorms were quite dark.
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hostel had bed bugs but tried their best to solve
We stayed here in Feb 2019 and two rooms we stayed in had bed bugs. The hostel did try to help clear them but couldn’t move us to a room without them. The bathrooms aren’t great either. The area is good and the bar and terrace are very nice.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Feb 2019

8/10 Good

James, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top value
Cheap n cheerfull..! It's a backpackers in a great location of the city. Staff are very helpful and friendly....but its a backpackers not a posh hotel But great value to money to me, I even extended my stay....
Stayed 3 nights in Jan 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay in BA
A really great place. Quirky decor, loads of atmosphere, friendly staff and an excellent location. Really good breakfast too.
Stayed 2 nights in Nov 2018
Response from Lucas on Dec 2, 2018
HI We are pleased to know that you enjoyed your stay with us. Thank you very much for your comment. regards

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxed yet social stay
In comparison to Millhouse a few blocks away the Art house is super chilled with a lower key, yet still social scene on the rooftop terrace and the bar. Breakfast was the usual hostel fare, but done well. Beds were comfy and rooms clean, but note lockers were only big enough for valuables.
Stayed 2 nights in Oct 2018
Response from Lucas on Dec 2, 2018
Hey, thanks for your comment. We hope your visit to our hostel has been nice for you. regards

8/10 Good

JFA, Canada

Liked: Staff & service
Staff was awesome ! Warm welcoming ! Dirty showers and no hot water at all (they told me at the arrival, but still). Insonorisation is weak, but like 90% of the hostels. Other than that, the location is great. Walkable from a lot of sites. I’ll return despite some imperfections !
Stayed 1 night in Aug 2018

8/10 Good

Geoff, Australia

Liked: Cleanliness, staff & service, room comfort
We had no water for 2 days but in general the location is good, staff are helpful and my stay was enjoyed
Stayed 3 nights in Jun 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a try :)
Area is decent enough. Close to subway, laundry and walking distance to most things. Terrace is great and hostel is rather social.
Response from Saulo on Apr 24, 2018
Thank you for taking the time of sharing your opinion with us. It helps us a lot to try and keep improving our service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great hostel in perfect location
Brilliant hostel with very homey, friendly feel and great staff who were willing to help with anything. The location is perfect, very close to the metro and with historic San Telmo in easy walking distance on one side and the Plaza de Mayo and city centre on the other. Rooms are fine, the breakfast is simple but very nice, and the common areas are lovely. Would strongly recommend and wish I had been able to stay longer to check out more of the activities offered.
Stayed 4 nights in Jul 2017

8/10 Good

Ranvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hostel!
I was only on a short stopover but I found the hostel good, functional, and in a great location for getting my domestic flight following morning.. would visit again and may so towards the end of my trip!

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
super friendly staff

10/10 Excellent

Sandi, vancouver Island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funky hotel in San Telmo
Good location, walking distance to anything you might need, or buses close by (buy your SUBE card before boarding). Friendly, helpful staff. The free walking tour was great.

10/10 Excellent

Verified traveler

Liked: Staff & service
awesome staff, cool building, horrible beds

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
With the good reviews online I had better expectations. Property is run down and seems dirty. Needs a pick me up

2/10 Terrible

p, nyc

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
disgusting
i would never choose this hostel again. it was dirty, smelly and noisy. We had a private room with bathroom and the bed and room smelled. the bathroom was very dirty. we did have hot water which was one good feature. the front desk staff were helpful and polite. the roof top was a nice place to have a drink. we could not wait to leave because our room was the worst.

6/10 Okay

Edgard, Recife/Brazil

Liked: Staff & service, property conditions & facilities
Good hostel, but no so good neighborhood
The rooms are relatively clean. Breakfast is good, but could change a little (it's exactly the sme everyday). Rooms next to the bar are too noisy. Neighborhood apparently it's not so safe and far from other importante neighborhoods, as Recoleta and Plaermo.

8/10 Good

AkY, Ottawa, CA

Liked: Staff & service, property conditions & facilities
Great first time experience in BA!
The Art Factory hostel is well located, in San Telmo. Rooms were ok...a bit smelly. What made it great was the staff, always there to help out with directions, touring activities and general information. Adrian in particular was plain awesome...even helped me out with painful blisters. Do not leave the place! The roof top terrasse was also a great way to meet fellow travellers over a few drinks. Definitely worth the money. I would go back.

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena
Stayed 1 night in Mar 2020

4/10 Poor

Juan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Un lugar viejo,mal mantenido se ve sucio
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy viejo,mal cuidado,sucio,cocina muy chica sin utensilios basicos
Stayed 2 nights in Feb 2020

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
Muy bien, los servicios fueron completos
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Fabrice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Okay
It was okay, but the bedsheets was dirty at arrival. The plans that were at det weekplanner wasn´t followed, and when we asked about it the staff didn´t know. The area was okay, short way to the metro. The bar upstairs was empty, but maybe it´s better when there´s a lot of tourists.
Stayed 3 nights in Oct 2019

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No geral foi bom!
A localização é excelente, perto dos principais pontos turísticos do centro da cidade. O bairro de San Telmo é ótima gostei bastante. O hostel não decepcionou, limpeza ok no quarto que fiquei, as camas ok, nada luxuoso, mas tudo agradável, ão menos as coisas eram limpas. Eu hospedaria novamente.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
No funcionaba el ventilador de techo.mmmmmmmmmmmmmmmmmm
Stayed 1 night in Oct 2019

10/10 Excellent

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência única!
Experiência única! Bem localizado, excelente acomodação e funcionários muito simpáticos. Os grafites nas paredes tornam a estadia bem leve e divertida!
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
O atendimento foi perfeito, todos os funcionários muito atenciosos, porém havia muito barulho no local principalmente a noite e madrugada, o ralo do banheiro exalava um odor de esgoto, quarto sem janela e ventilação natural.
Stayed 6 nights in Sep 2019

6/10 Okay

Milane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
O hotel tem o preço acessível e é muito bem localizado, no centro de buenos Aires. Mas falta fazer uma reforma nas instalações e o edredom do quarto é encardido.
Stayed 1 night in Sep 2019

6/10 Okay

Nadir

Traveled with partner
Disliked: Staff & service
La accesibilidad. Y no me agrado que nos sean claros en las reservas.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Yannick

Liked: Cleanliness, staff & service, room comfort
Helpfull staff, nice rooftop hangout.
Stayed 1 night in Jul 2019

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Déçus
Nous avions réservé une chambre double pour 4 nuits. À notre arrivée, notre réservation n’avait pas été prise en compte et nous nous sommes retrouvés dans un dortoir de 8 personnes pour les 4 jours, sans excuse ni remise commerciale de la part du personnel. Pour accéder au dortoir dans lequel nous étions : nécessité de passer par une zone à l’extérieure (ce n’est pas le cas pour les autres chambres), il faisait donc très froid (pas de chauffage). De plus, dortoir à côté du bar donc très bruyant. Pas d’eau chaude à notre étage mais nous avons découvert après une douche glacée que l’étage en dessous en avait. Au total : déçu de cette expérience, les autres dortoirs ou chambres sont peut être mieux mais je vous déconseille vivement le dortoir 4
Stayed 4 nights in Jun 2019

8/10 Good

Brayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena Estadía
Todo Bien!
Stayed 2 nights in Jun 2019

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal
me gusto mucho el lugar, extravagante y ideal por su precio.
Stayed 1 night in Jun 2019

6/10 Okay

Mathieu

Liked: Cleanliness
Buenos
Les chambres sont très variables on a du en faire 3 avant de trouver une bien (pas de fenêtre, lits diff,bruyante,...) Les sdb commune sont plus des douches usines (pas d’espace, collés,...) Sinon le personnel est sympathique et l’esprit Est sympa, hôtel très bien situé en revanche
Stayed 4 nights in May 2019