Ratings based on 40 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
4.2 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Fancy hotel in a nice locationPosted Sep 1, 2013
Pros: The service
Cons: The rooms and bathroom
Location: Excellent location for going out and dinning.
Room facilities and condition are basic standard. Furniture is basic (for instance, I had no wardrobe in the room) and the shower and washbasin area were in the room. Drainage was not appropiate and wáter would drip into the room. I felt the hotel was a bit too expensive for what it offered (however I cannot be sure of its price as I paid it thru Expedia)
Recommendedby Lisa from Los Angeles
Posted Jul 24, 2013 on Hotels.com
I enjoyed the location, and the complemintary breakfast. However, they need to fix the mold problem in the room. It was all over the ceiling.
for Business Travelersby A verified traveler
Great Location, but dirty and smelly.Posted Jun 10, 2013 on Hotels.com
I picked this hotel because I'm a frequent traveller to Buenos Aires and always stay in the Palermo area due to the many Restaurants , bars and general village atmosphere. The price was good and I understand that in many cases the ratings don't reflect the hotel quality, but the usual situation in BUE is that they are better and the bad reviews are the exception. I followed the same rule this time and got burned by Blue Soho. The room was Damp and smelled of mold, so were the sheets which appeared to have been bought at the time the building was made hundreds of years ago. The wood floors were dirty and unkept, the bathrooms were grimy and the showers were peeling. As usual, the Hotels.com customer service was responsive and excellent when I complained but were not able to give me a full refund because the hotel would not work with them. They eventually moved me to a bigger room, after involving Hotels.com, but the same problems persisted. This Hotel is in a great location, but I will never return unless serious renovations are undertaken . The Argentine employees were wonderful and visibly embarrassed by the condition of the hotel when I complained and to their credit tried to accommodate me to the best of their ability by switching rooms. However, the larger room suffered from the same deficiencies. Save yourself the aggravation.
for Personal Eventby Laura
Located in a very nice areaPosted Jan 12, 2013 on Hotels.com
Hotel personnel was very helpful. It is very well located in a nice area full of restaurants, cafes, etc. Breakfast is very good. The room was comfortable although I would improve the shower amenities.
for Studentsby A verified traveler
DisgustingPosted Nov 24, 2012
It was an unpleasant experience . The room was unclean and had an disgusting odor.
for Everyoneby Paula from Sydney NSW, Australia
Beautiful Place not very happy with the smellPosted Oct 30, 2012
Pros: Very pretty designee spaces, best location in Buenos Aires
Cons: The humidity and pipe smell in the room
Location: Great! Best one in Buenos Aires if you like trendy bar, cafes, restaurants and shopping
Beautiful space. good service and great location. The Colombian guy in the reception is really nice and helpful. But unfortunately the room was a little disappointing. Mainly because I think this is an old building and it smells like humidity. Also the pipes in the bathroom had a really bad smell. Sad, because the place have everything to be a great accommodation.
for Everyoneby Ironman
Great locationPosted Oct 9, 2012
Pros: Very friendly and helpful staff
Great place, very friendly staff and it's located near two beautiful plazas (Armenia and Serrano) with lot's of restaurants and stores around and just a few block away of a Metro station.
for Getaway With Friendsby A verified traveler
Posted Oct 1, 2012 on Hotels.com
Staff were great. Rooms basic but clean. A jack hammer started at 130 am and the hotel moved us to the front of the hotel couldn't hear it then otherwise it would of been a very sleepless night.
Not Recommendedby A verified traveler from Ny
DO NOT STAY... TRUST ME.Posted Apr 2, 2012 on Hotels.com
I HATED this hotel. As did my girlfriend and her brother. I dont have enough time to write everything that was wring so ill just give u a few. Broken toilet making constant noise. Requested a fix a never happened. RUDE workers. Make that worker. There is only one person on the hotel staff. Yes ONE. Unreal. THe night worker said no prob to chek out late. Next morning got kicked out early. Awesome. The walls are paper thin. Everytime the guy in the next room took a crap i thought i was gonna drown. No pool, no windows, no patio or terrace as advertised. The SMALLEST room ever... The list goes on i could be here all night. Oh... No lights in room. Soooo dark
Not Recommendedby A verified traveler
Posted Feb 17, 2012 on Hotels.com