Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florianopolis SC

Cordialidade

Posted Apr 21, 2015
Atenção total por parte da equipe, localização excelente, ambiente confortável e agradável.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

My stay at CASASur Hotel

Posted Apr 7, 2015
Pros: Courteous and attentive staff. Very friendly and yet quite professional.
Cons: Can't think of anything actually.
Location: Very safe part of BA. Easy walking distance to shops, cafes, and interesting sites. The historic cemetary is fascinating to stroll through.
Unfortunately a travel interruption in Brasil delayed our arrival a day and only had 2 nights at CASA Sur. We arrived in wee hours of morning, yet the staff was most welcoming and prepared for our arrival. The room was comfortable and tastefully decorated. The shower was amazing. Might be the best shower I have ever experienced. An overhead shower head with unbelievable pressure. Felt like a massage. The restaurant downstairs was cozy and a perfect place to start the day. The staff handled all our needs and anticipated our need for transportation back to the airport on our last day and had it arranged. The location is terrific if you want to stay in Recoleta. Easy walk to shops, cafes, and the cemetary (quite an attraction actually). Sort of felt like being in Paris. Will definitely go back here when visiting BA again. Nice home away from home.
Comment from Hotel Management
Apr 9, 2015 by Nicolas OConnell, Hotel Management
Dear Guest, Thank you very much for sharing your experience at CasaSur Art Hotel on Expedia.com. It is with great satisfaction that we receive feedback such as yours. Our main goal is for our guests to enjoy the most wonderful time in Buenos Aires, and I am truly glad that you have considered us as your home away from home because it means we are taking good care of our dear guests. As you pointed out, Recoleta neighborhood is indeed one of Buenos Aires most beautiful and lively areas, with its French architecture and vast offer of exclusive shops , restaurants and art museums, as well as the cemetary, a must-see in our city. Finally, I would like to thank you for the kind words you have dedicated to our staff. I am certainly sharing your comments with our entire team, to encourage them to keep up the excellent level of service that sets CasaSur Art Hotel apart every single day. I hope we can welcome you back soon in your new home in Buenos Aires! Best regards, Nicolás O' Connell CasaSur Staff
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 8, 2015
Hotel Bien ubicado. , solicite habitación con 2 camas , el aire acondicionado solo funciona en la habitación , pasillos y ascensores terrible , el aire en la habitación no se podía regular solo al máximo con un ruido gigantesco . Desayuno malo No volvería .
5 out of 5
Recommended
for Everyone
by A verified traveler

A Gem in the Heart of Buenos Aires

Posted Feb 3, 2015
Pros: The location, the facilities and, most of all, the staff!
Cons: Nothing
Location: The best in Buenos Aires, or most of it. Neighbourhoods, shopping, restaurants, and wonderful cafes to while the hours away
A small but perfectly formed gem. Great location, well appointed rooms and facilities, and a magnificent staff for whom nothing was a problem and who were friendly and helpful at all times. They made the stay
Comment from Hotel Management
Mar 12, 2015 by Nicolas O Connell, Hotel Management
Dear Guest, On behalf of CasaSur Art Hotel I would like to thank you for having chosen us for your las visit to Buenos Aires and for having taken the time to post your kind comments on Expedia. It is most rewarding for us to learn that you have had such a wonderful stay, and that our rooms, facilities and staff have exceded your expectations. I will certainly pass on your comments to the rest of the staff, in order to encourage them to keep up their outstanding daily work. We are looking forward to welcoming you on your next trip to our city. Best regards, Nicolás O' Connell CasaSur Staff
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Lovely small hotel in great location with wonderfu

Posted Jan 31, 2015
Pros: Everything
Location: Shops, restaurant, parks
Great. I had a great time in BA, helped enormously by staying where I did.
Comment from Hotel Management
Mar 12, 2015 by Nicolas O Connell, Hotel Management
Dear Guest, Thank you for choosing CasaSur Art Hotel for your stay in Buenos Aires, and for taking the time to post your comments on Expedia. I am really glad you had such a wonderful time in our city, and to learn that we have helped you create some superb memories brings us a great deal of satisfaction. I hope we can welcome you again in the near future, so we may once again do our best to provide you an unforgettable experience. Best regards, Nicolás O' Connell CasaSur Staff
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Upstate New York

Outstanding in Every Way

Posted Jan 19, 2015
Pros: Location and staff.
Cons: Nothing; I would love to stay there any time!
From the moment we arrived (way before check-in time!) until the moment we departed our stay was outstanding in every way. The staff is superb! The facility is outstanding!
Comment from Hotel Management
Jan 23, 2015 by Nicolas OConnell, Hotel Management
Dear Guest, I would like to thank you very much for sharing your experience at CasaSur Art Hotel on Expedia. It is with great pleasure that we receive such complimentary comments, which I will be passing on to all the members of our staff in order to encourage them to keep up the good work, so other guests can experience a stay as good as yours was. I am really glad you have enjoyed your time with us so much, and sincerely hope you will stay with us again if you ever return to our city. Best regards, Nicolas OConnell
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, Texas USA

Casa Sur Hotel is fantastic!

Posted Jan 10, 2015
Pros: Service was responsive and friendly
Cons: Nothing. It was a perfect stay!
Location: Take the city tour early in the visit to acquaint yourself with Buenos Aires' various neighborhoods. Don't miss Theater Colon, art museums, La Boca
Room was excellent; it was clean with a good balcony overlooking avenue. Breakfast was complete and tasty. The Hotel Staff went above and beyond to help with picking restaurants, activities, tours, and directions. They let us use the spa after checking out for a final shower and change of clothes before departing for airport. They made us feel very welcome in Buenos Aires!
Comment from Hotel Management
Jan 23, 2015 by Nicolas OConnell, Hotel Management
Dear Guest, Thank you very much for taking the time to share your experience at CasaSur Art Hotel. Feedback such as this is extremely important for us, since it allows us to keep on improving in our goal of providing the excellent service that distinguishes us. We are thrilled you have enjoyed your stay with us so much, because it means we are taking good care of our dear guests. We are specially pleased you have decided to highlight our staff, all of whom we are particularly proud of since we consider them to be the key element in creating the CasaSur experience. We hope you will choose us once again should you ever return to Buenos Aires. Best regards, Nicolas OConnell
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Great location in Buenos Aires

Posted Dec 30, 2014
Pros: Location
Expensive but worth it. This boutique hotel is in an excellent location in one of the better neighborhoods in central city. Walking to fine restaurants is readily available. Great market only a couple of blocks The staff is helpful, knowledgeable and friendly
5 out of 5
Recommended
for Couples
by Michael

This traveler left a rating score only Posted Dec 15, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by David

This traveler left a rating score only Posted Dec 13, 2014 on Hotels.com