Ratings based on 151 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2015
Great place to stay in Buenos Aires. Excellent location.
Comment from Hotel Management
Jul 1, 2015 by Guest Relations, Hotel Management
Dear Guest, Thanks very much for your kind comments. It is an honour to read such a pleasant review. I am really glad you like our location which is very privileged to visit the city. I hope you can come back in the near future and enjoy the facilities of the hotel and experience the great service we provide. Best regards, Laura Márquez CasaSur Staff
4 out of 5
Recommended
for Couples
by A verified traveler from ATL

Excellent Hotel. Great Location.

Posted Jun 23, 2015
Pros: Location. Level of service. Comfort. Breakfast.
Location: The hotel is convenient to everything in the upmarket Recoleta area.
This hotel is perfectly located in the Recoleta and within walking distance of many of the sites you'll want to visit there. The rooms are on the NY small side. The staff is friendly and helpful. We had an issue with our TV and they were superb in how they handled it. Breakfast is terrific and the hostess makes sure you have everything you need. Comfortable. Convenient. With top notch service.
Comment from Hotel Management
Jun 30, 2015 by Laura Márquez, Hotel Management
Dear Guest, Thank you very much for having chosen CasaSur Art Hotel and for sharing your experience with everyone. It is with the utmost pleasure that we receive feedback like yours. I am very happy that you have enjoyed so much your stay with us. We really hope to welcome you back in your next trip to the city to make your visit to Buenos Aires an unforgettable experience. Warm regards, Laura Márquez CasaSur Staff
5 out of 5
Recommended
for Everyone
by A verified traveler from São Paulo

Best Station at Buenos Aires

Posted Jun 15, 2015
Pros: everything.
Cons: nothing
Location: A lot of restaurants and shopping.
If I go back to Buenos Aires, I supose to stay again at the same hotel. The design hotel is too nice and cool. The location and services are the best.
Comment from Hotel Management
Jun 30, 2015 by Laura Márquez, Hotel Management
Dear Guest, On behalf of CasaSur Art Hotel I would like to thank you very much for having chosen us for your last trip to Buenos Aires, and for taking the time to post your comments. It is with the utmost pleasure that we learn that you have had such a wonderful time on your recent visit to our hotel. Your complimentary words reflect perfectly on the service we aim to provide all our guests, to make each stay with us the most memorable of experiences. We are really looking forward to seeing you again on your next visit to Buenos Aires! Best regards, Laura Márquez CasaSur Staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

NIce hotel. Best location. Lovely staff

Posted Jun 5, 2015
I travel with my daughter to Buenos Aires. We were pleasently surprised with the hotel. It is a small hotel but the service, condition and location were excellent. The staff was very attentive. We were walking distance to many museums, atractions, shops, etc.
Comment from Hotel Management
Jun 7, 2015 by Laura Márquez, Hotel Management
Dear Guest, We would like to thank you very much for having chosen us for your last stay in Buenos Aires. We really appreciate receiving feedback from our guests since it allows us to keep on working towards achieving the level of service we are known for and that guests have learnt to expect from CasaSur Art Hotel. We really hope you will choose CasaSur Art Hotel again should you ever return to Buenos Aires, so we may once more do our best to make your stay in our city unforgettable. Best regards, Laura Márquez CasaSur Staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Florianopolis SC

Cordialidade

Posted Apr 21, 2015
Atenção total por parte da equipe, localização excelente, ambiente confortável e agradável.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

My stay at CASASur Hotel

Posted Apr 7, 2015
Pros: Courteous and attentive staff. Very friendly and yet quite professional.
Cons: Can't think of anything actually.
Location: Very safe part of BA. Easy walking distance to shops, cafes, and interesting sites. The historic cemetary is fascinating to stroll through.
Unfortunately a travel interruption in Brasil delayed our arrival a day and only had 2 nights at CASA Sur. We arrived in wee hours of morning, yet the staff was most welcoming and prepared for our arrival. The room was comfortable and tastefully decorated. The shower was amazing. Might be the best shower I have ever experienced. An overhead shower head with unbelievable pressure. Felt like a massage. The restaurant downstairs was cozy and a perfect place to start the day. The staff handled all our needs and anticipated our need for transportation back to the airport on our last day and had it arranged. The location is terrific if you want to stay in Recoleta. Easy walk to shops, cafes, and the cemetary (quite an attraction actually). Sort of felt like being in Paris. Will definitely go back here when visiting BA again. Nice home away from home.
Comment from Hotel Management
Apr 9, 2015 by Nicolas OConnell, Hotel Management
Dear Guest, Thank you very much for sharing your experience at CasaSur Art Hotel on Expedia.com. It is with great satisfaction that we receive feedback such as yours. Our main goal is for our guests to enjoy the most wonderful time in Buenos Aires, and I am truly glad that you have considered us as your home away from home because it means we are taking good care of our dear guests. As you pointed out, Recoleta neighborhood is indeed one of Buenos Aires most beautiful and lively areas, with its French architecture and vast offer of exclusive shops , restaurants and art museums, as well as the cemetary, a must-see in our city. Finally, I would like to thank you for the kind words you have dedicated to our staff. I am certainly sharing your comments with our entire team, to encourage them to keep up the excellent level of service that sets CasaSur Art Hotel apart every single day. I hope we can welcome you back soon in your new home in Buenos Aires! Best regards, Nicolás O' Connell CasaSur Staff
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Feb 27, 2015 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler

CasaSur Art Hotel

Posted Feb 11, 2015 on Hotels
Very nice hotel in charming Recoleta. Staff was attentive, and room was very spacious.
Comment from Hotel Management
Feb 13, 2015 by Nicolas O Connell, Hotel Management
Dear Guest, I would like to thank you very much for having chosen CasaSur Art Hotel for your stay in Buenos Aires, and also for having taken the time to leave your feedback on Hotels.com. It is always most rewarding to learn that our guests have enjoyed an unforgettable stay in our city, and we take pride in knowing that we have contributed in creating such warm memories. We hope to welcome you again should you ever return to our city, so we may once again do our best to ensure you have the most wonderful time at CasaSur Art Hotel. Best regards, Nicolás O' Connell CasaSur Staff
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 8, 2015
Hotel Bien ubicado. , solicite habitación con 2 camas , el aire acondicionado solo funciona en la habitación , pasillos y ascensores terrible , el aire en la habitación no se podía regular solo al máximo con un ruido gigantesco . Desayuno malo No volvería .
5 out of 5
Recommended
for Everyone
by A verified traveler

A Gem in the Heart of Buenos Aires

Posted Feb 3, 2015
Pros: The location, the facilities and, most of all, the staff!
Cons: Nothing
Location: The best in Buenos Aires, or most of it. Neighbourhoods, shopping, restaurants, and wonderful cafes to while the hours away
A small but perfectly formed gem. Great location, well appointed rooms and facilities, and a magnificent staff for whom nothing was a problem and who were friendly and helpful at all times. They made the stay
Comment from Hotel Management
Mar 12, 2015 by Nicolas O Connell, Hotel Management
Dear Guest, On behalf of CasaSur Art Hotel I would like to thank you for having chosen us for your las visit to Buenos Aires and for having taken the time to post your kind comments on Expedia. It is most rewarding for us to learn that you have had such a wonderful stay, and that our rooms, facilities and staff have exceded your expectations. I will certainly pass on your comments to the rest of the staff, in order to encourage them to keep up their outstanding daily work. We are looking forward to welcoming you on your next trip to our city. Best regards, Nicolás O' Connell CasaSur Staff