The hotel upgraded us to a larger room with a balcony. Everyone from the lobby staff, to the breakfast staff, to the cleaning staff were super nice! The rooms are pleasant with pretty comforter patterns and large for suitcases. It is a close walk to the busier streets of Palermo, as well as a 45 min walk to the obelisk. Many nice cafes and restaurants nearby, as well as supermarkets. The breakfast had many healthy options, as well as more typical medialunas, cakes, and pastries. There was something for everyone. We would stay here again!