Property entrance

Reviews of Duque Hotel Boutique & Spa

3.5 out of 5
Duque Hotel Boutique & Spa
Guatemala 4364, Buenos Aires, Capital Federal

Reviews

9.4

Exceptional

Rating 10 - Excellent. 534 out of 750 reviews" "
Rating 8 - Good. 179 out of 750 reviews" "
Rating 6 - Okay. 30 out of 750 reviews" "
Rating 4 - Poor. 5 out of 750 reviews" "
Rating 2 - Terrible. 2 out of 750 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

SANJANA

Traveled with family
Liked: Cleanliness, staff & service
The rooms are pretty small and smelled musty. But everything else is great.
Stayed 1 night in Apr 2024
Response from Duque Staff on Apr 24, 2024
We're sorry to hear about the size of the rooms and the musty smell you encountered. We're pleased, however, that you found other aspects of your stay enjoyable. Your feedback is valuable to us, and we would have certainly taken action to address these issues if we had been made aware of them during your stay. Thank you for bringing this to our attention, and we hope to have the opportunity to better accommodate you in the future.Kind regards,

10/10 Excellent

Mary Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent staff. Downstairs lounge is great. Breakfast varied and delicious Very happy with this choice
Stayed 2 nights in Apr 2024
Response from Duque Staff on Apr 20, 2024
Dear Guest,Thank you for posting your feedback about your recent experience with us.Our guests’ opinion is the most important thing for us, and it seems that you really enjoyed your stay with us, that make us extremely happy and proud of our work. Greetings from all of our entire staff and we hope to serve you some other day.

10/10 Excellent

Jeronimo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estaba muy bien
Stayed 1 night in Apr 2024
Response from Florencia. on Apr 8, 2024
Estimado Jerónimo, muchas gracias por tomarse el tiempo para dejarnos su amable review.Fue un placer tenerlos como huéspedes y esperamos poder recibirlos pronto nuevamente!Saludos.

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The staff are wonderful and very helpful in giving us dining and entertainment suggestions, arranging taxis etc. Highly recommended. (Excellent breakfast too!)
Stayed 3 nights in Mar 2024
Response from Candela on Apr 1, 2024
Thank you for your wonderful feedback! We're glad to hear that you enjoyed your stay at our hotel and found our staff helpful with dining and entertainment suggestions, as well as arranging taxis. We're pleased that you also enjoyed our excellent breakfast. Your recommendation is greatly appreciated, and we hope to welcome you back again soon!Best regards,

10/10 Excellent

Scott

Liked: Cleanliness, amenities
The staff were friendly and helpful. The room was clean and comfortable. What more could you expect?
Stayed 1 night in Mar 2024
Response from Candela. on Mar 26, 2024
Hello Scott.We appreciate your kind words to us, we hope to see you again soon. Kind regards.

10/10 Excellent

Phillip, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I thoroughly enjoyed our short stay at Duque Hotel. The location in Palermo can’t be beat and the staff are extremely kind and helpful. Would love to stay here again.
Stayed 1 night in Mar 2024
Response from Duque Staff on Mar 23, 2024
Dear Phillip,Thank you for posting your feedback about your recent experience with us.Our guests’ opinion is the most important thing for us, and it seems that you really enjoyed your stay with us, that make us extremely happy and proud of our work. Greetings from all of our entire staff and we hope to serve you some other day.

10/10 Excellent

Tina, Lakeland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean and met our needs
Stayed 2 nights in Mar 2024
Response from Duque Staff on Mar 22, 2024
Dear Tina, Thank you for your feedback and for taking the time to share your impressions with all of us. We look forward welcoming you back in the future.

10/10 Excellent

Sandra

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not hesitate to book this hotel again! The staff are exceptional and the complimentary breakfast is amazing!!
Response from Duque Staff on Mar 22, 2024
Dear Sandra,First of all we would like to thank you for letting us be part of your experience in Buenos Aires.It is so nice to hear that our guests enjoyed their stay with us. That really makes our day!We wanted to let you know that this will always be your home and that you are more than welcome to come back. If you have any suggestions for us to improve the service, don’t hesitate and let us know.Greetings from all of the staff and we hope all the best for you

10/10 Excellent

Helen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great area with lots of dining options. The staff goes above and beyond to ensure guests have the best experience, even going out of their way to accommodate us for breakfast when we had an early morning flight to Iguazu Falls. The hotel is bright and clean and everything you could ask for when visiting Buenos Airies. We’re looking forward to our return visit after the Falls.
Stayed 1 night in Mar 2024
Response from Candela on Mar 18, 2024
Dear Helen,Thank you very much for sharing your fantastic experience with us! We're elated to hear that you enjoyed your stay at our hotel and that our staff exceeded your expectations. It's our pleasure to go the extra mile to ensure our guests have a memorable experience, especially during early morning departures. We're thrilled to know that you found our location convenient and our facilities up to your standards. We can't wait to welcome you back after your adventures at Iguazu Falls! Safe travels and see you soon!

10/10 Excellent

Miguel, Helena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, continently located and great dining options around the hotel.
Stayed 3 nights in Mar 2024
Response from Candela on Mar 18, 2024
Hello dear Miguel,We highly appreaciate your kind words, it means the world for us to receive such wonderful compliments. We hope to see you again soon.

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff
Stayed 1 night in Mar 2024
Response from Duque Staff on Mar 12, 2024
Dear Anthony, Thank you for sharing your recent experience at The Duque.I am pleased to know you enjoyed your recent stay at our beautiful property. My colleagues are proud to know they made a lasting impression on you as this is what they pride themselves in. I hope you will return in the near future and remain at your service. Regards,Ricardo

10/10 Excellent

Miguel, Helena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, location is outstanding
Stayed 1 night in Mar 2024
Response from Agustina on Mar 10, 2024
Dear valued guest, Thank you for posting such nice comments on your recent stay at the Duque. I am glad you had a relaxing vacation in Buenos Aires. My team is grateful for your recognition and look forward to welcoming you back. I look forward to your next visit and remain at your service.

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was helpful
Stayed 1 night in Mar 2024
Response from Florencia. on Mar 11, 2024
Dear Anthony, thank you for your kind review!We hope to have you as a guest again soon and we send you our best wishes.

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The property was super cute and walkable to a lot of restaurants and cafes. It is not in the bustle of the main part of the city, but Ubers were very inexpensive.
Stayed 4 nights in Mar 2024
Response from Candela. on Mar 7, 2024
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay and found our property charming. We strive to provide excellent service to all our guests, and we're delighted that our staff made your visit memorable. We hope to welcome you back soon for another wonderful stay!

10/10 Excellent

Helen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is beyond friendly and so very knowledgeable.
Stayed 2 nights in Feb 2024
Response from Glendys on Feb 23, 2024
Dear Helen, thank you very much for taking the time to leave us such a nice review! We hope to have you as a guest again soon. Best regards, Glendys

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in the Palermo district of Buenos Aires. Very walkable to restaurants, shopping and attractions. Staff was very friendly and accommodating, and the rooms were beautiful!
Stayed 1 night in Feb 2024
Response from Glendys on Feb 23, 2024
Dear Linda, We greatly appreciate the review! our guestss opinion is the most important thing for us. We hope to receive you again soon, it was a pleasure.Best regards, Glendys

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming and spoke perfect English. Before we went to dinner I asked for extra pillows. When we arrived back I asked for them and the staff told me that they were already in our room. The area is very safe and we walked to dinner. Front door is locked at all times and front desk has someone there 24/7.
Stayed 1 night in Feb 2024
Response from Duque Staff on Feb 21, 2024
Dear Melissa, Thank you for sharing your recent experience at The Duque.I am pleased to know you enjoyed your recent stay at our beautiful property. My colleagues are proud to know they made a lasting impression on you as this is what they pride themselves in. I hope you will return in the near future and remain at your service. Sincerely, Jhonathan

8/10 Good

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
generally nice hotel. I had a room with French doors for entry, both with shaded glass and curtains, but not enough to block the light from hallway at night. breakfast was good, many typical selections and eggs to order.
Stayed 4 nights in Feb 2024
Response from Jhonathan on Feb 15, 2024
Dear valued guest, Thank you for sharing such encouraging feedback on your recent visit to Duque.I am truly pleased to know you enjoyed our breakfast as we are continuously working on new ways to enhance our breakfast experience. We will also take your feedback to improve the quality of the experience we provide.I look forward to having you back at the Duque soon and remain at your service. Sincerely,

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jhonathan on Feb 11, 2024
Dear Maura, Thank you for your feedback and for taking the time to share your impressions with all of us. We look forward welcoming you back in the future. Best Regards,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Feb 2024
Response from Florencia. on Feb 7, 2024
Dear Linda, thank you very much for taking the time to leave us such a nice review.We are glad that you enjoy your stay with us!Best regards.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 1 night in Feb 2024
Response from Florencia. on Feb 6, 2024
Dear Linda, thank you very much for taking the time to leave us such a good note! We are really grateful.We hope to have you as a guest again soon.Best regards.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel were extremely helpful. The breakfast was very good. The pool is small but comfortable. I would stay here again.
Stayed 1 night in Jan 2024
Response from Florencia. on Feb 6, 2024
Dear William, first of all we would like to thank you for letting us be part of your experience in Buenos Aires. It is so nice to hear that our guests enjoyed their stay with us. That really makes our day!Best regards.

8/10 Good

Sue, Merna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
no English speaking channels on the TV. The bathroom didn’t have a 110 outlet and my converter would not work either. Over all our stay was fine. The staff was excellent.
Stayed 2 nights in Jan 2024
Response from Duque Staff on Feb 1, 2024
Dear Guest,Thank you so much for taking your time to share your recent experience in our home, we really appreciate that.Sadly any of our cable companies in the country offers english speaking channels, just a few channels with english movies with spanish subs. That is why we have SmartTV's in the rooms so our guest can use Netflix, Prime, YouTube and more.The outlets in our country are 220, we always have converters for our guests you only have to ask for it in our front desk. We do our best for our guests to have a great stay.Thank you again for choosing us and for leaving your thoughts!

10/10 Excellent

Annie, Saint Hyacinthe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and personalized service
Stayed 2 nights in Jan 2024
Response from Candela. on Jan 31, 2024
Hello Annie,Thank you so much for taking the time to give us your feedback about your stay. We are really happy to know that you will remember us with a good memory.Kind regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are awesome!
Stayed 1 night in Jan 2024
Response from Candela. on Jan 30, 2024
Hello Dear David,We are very happy to hear these kind of comments, we always give our biggest effort to make everyone feel amazing. And it makes us feel great to know that we have succeedd on the main goal.Thank you for your time. Kind regards,

10/10 Excellent

Lisa

Que lindo ! En una locacion con seguridad y muchos restaurantes !
Stayed 3 nights in Jan 2024
Response from Florencia. on Jan 26, 2024
Estimada Lisa, muchas gracias por tu excelente puntuación, nos alegramos de que tu estadía haya sido como la esperabas, para nosotros fue un gusto haberte recibido!Saludos cordiales,

10/10 Excellent

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Duque Hotel Boutique & Spa is a very comfortable hotel located in the heart of Palermo in Buenos Aires. The staff are super friendly and helpful. We thoroughly enjoyed our stay.
Stayed 3 nights in Jan 2024
Response from Florencia. on Jan 26, 2024
Dear David, first of all we would like to thank you for letting us be part of your experience in Buenos Aires.It is so nice to hear that our guests enjoyed their stay with us. It was a pleasure to have you as a guest!Best regards,

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024
Response from Florencia. on Jan 26, 2024
Dear Perry, thank you very much for taking the time to leave us such a good note!We hope to receive you again soon.Best regards,

10/10 Excellent

Imtiaz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel- incredible staff from the front desk to the maids to Edith who makes your eggs in the morning- great area & can enjoy nice walks to some of the best restaurants in the country
Stayed 4 nights in Jan 2024
Response from Florencia. on Jan 26, 2024
Dear Imtiaz, thank you for your feedback and for taking the time to share your impressions with all of us. Your review of the staff made our day!We look forward welcoming you back in the future. Our best wishes for you

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing time in BA
A relaxing and very convenient place in BA
Stayed 4 nights in Jan 2024
Response from Francisco on Jan 14, 2024
Dear Simon, Thank you for your feedback and for taking the time to share your impressions with all of us. We look forward welcoming you back in the future. Best Regards

10/10 Excellent

Melissa

Liked: Property conditions & facilities
Warmth and Convenience
The staff at this hotel were truly exceptional. I had some trouble communicating with other hotels before our stay in Argentina, but not with the Duque. They were responsive every time. They arranged a taxi for us from the airport for a resonable cost, which was so helpful. And they were just so friendly throughout our stay. The hotel was clean and you could tell that great care was taken to make sure the common areas were welcoming and kept well. It was also exceptionally located. We had friends joining us a few days into our stay- and as soon as we got back the day they arrived the person working the front desk couldn't wait to tell us "Your friends are here!" with a smile and excitement that matched our own. I would recommend the Duque to anyone.
Stayed 5 nights in Dec 2023
Response from Florencia. on Jan 12, 2024
Dear Melissa, Thank you for your feedback and for taking the time to share your impressions with all of us, our guests’ opinion is the most important thing for us, and it seems that you really enjoyed your stay with us, that make us happy and proud of our work. We look forward welcoming you back in the future.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Amazing place will be back.
Stayed 1 night in Jan 2024
Response from Florencia. on Jan 12, 2024
Dear Carlos, thank you for sharing your experience with us! We are glad that you had a wonderful stay at El Duque. We hope to have you in our home another time in the future.

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and spa were great.
Stayed 3 nights in Dec 2023
Response from Francisco on Jan 6, 2024
Dear Bruce,We greatly appreciate the review! Thank you so much for the positive feedback and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Merrin

Stayed 1 night in Dec 2023
Response from Florencia. on Jan 26, 2024
Dear Merrin, thank you very much for taking the time to leave us such a good note! We are really grateful.We hope to have you as a guest again soon.Best regards,

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place
The entire staff were helpful in making our short stay perfect. Very helpful in booking tours.
Stayed 1 night in Dec 2023
Response from Florencia. on Jan 3, 2024
Dear Virginia, thank you very much for your review!We hope to see you soon again.Happy new year!

8/10 Good

Jacob

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Florencia. on Dec 20, 2023
Dear Jacob, thank you for choosing us and take the time to leave a note.Best regards!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Duque hotel and spa is where travellers can discover Buenos Aries. Wonderfull service. Staff will make you feel at home
Stayed 5 nights in Dec 2023
Response from Florencia. on Dec 20, 2023
Dear Kathleen, thank you for your kind words!We hope to have you as a guest again soon.Our best wishes to you

10/10 Excellent

Frank

Stayed 1 night in Dec 2023
Response from Francisco on Dec 12, 2023
Dear Frank, Thank you for your feedback and for taking the time to share your impressions with all of us. We look forward welcoming you back in the future. Best Regards,

8/10 Good

Harry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , friendly staff
Stayed 2 nights in Nov 2023
Response from Noelia on Dec 5, 2023
Dear Harry,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Duque Staff on Dec 3, 2023
Dear Johanna, Thank you for your feedback and for taking the time to share your impressions with all of us. We look forward welcoming you back in the future. Best Regards, Duque Staff

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good safe location. I did feel it was disappointing that I saw it advertised for 60 dollars less than I paid after I booked!
Stayed 1 night in Nov 2023
Response from Noelia on Dec 5, 2023
Dear Robert,Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Francisco on Nov 20, 2023
Dear Allison, Thank you for your feedback and for taking the time to share your impressions with all of us. We look forward welcoming you back in the future. Best Regards.

8/10 Good

Luke

Great!!
Stayed 2 nights in Nov 2023
Response from Francisco on Nov 15, 2023
Dear Luke,Thank you for posting your feedback about your recent experience with us.Our guests’ opinion is the most important thing for us, and it seems that you really enjoyed your stay with us, that make us extremely happy and proud of our work. Greetings from all of our entire staff and we hope to serve you some other day.

10/10 Excellent

ARTURO, LA HABRA HEIGHTS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an excellent boutique hotel! Enjoyed it very much.
Stayed 5 nights in Nov 2023
Response from Candela. on Nov 15, 2023
¡Good Morning Dear Arturo! Thank you so much for trusting us during your stay at Duque!It makes us feel amazing to read these type of messages. Everyday we try to give our guests the best experience possible.Thank you so much for this message.

10/10 Excellent

Hillary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, except for the spa which is run down.
Stayed 7 nights in Oct 2023
Response from Francisco on Oct 25, 2023
Dear Hillary, Thank you for your feedback and for taking the time to share your impressions with all of us. We look forward welcoming you back in the future. Best Regards,Francisco

10/10 Excellent

David, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location convenient to everything. And great people who helped guide and make the trip enjoyable.
Stayed 8 nights in Sep 2023
Response from Florencia. on Oct 9, 2023
Dear David, thank you very much for taking your time to leave us such a kind review. We really appreciate it and hope to serve you again soon! Best regards.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Florencia. on Sep 19, 2023
Dear Patrick, first of all we would like to thank you for letting us be part of your experience in Buenos Aires. It is so nice to hear that our guests enjoyed their stay with us. That really makes our day! We wanted to let you know that this will always be your home and that you are more than welcome to come back.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, welcoming boutique hotel.
This is a well located hotel in the popular Palermo neighborhood, with many restaurants located within walking distance. The front desk help was very friendly and informative, even telling my husband where he could get a haircut! It's a small hotel so you feel the personal touch while staying there.
Stayed 1 night in Aug 2023
Response from Duque Staff on Oct 31, 2023
Dear Joseph,First of all we would like to thank you for letting us be part of your experience in Buenos Aires.It is so nice to hear that our guests enjoyed their stay with us. That really makes our day!We wanted to let you know that this will always be your home and that you are more than welcome to come back. If you have any suggestions for us to improve the service, don’t hesitate and let us know.Greetings from all of the staff and we hope all the best for you.

10/10 Excellent

Lyla

Traveled with family
Tourist friendly n professional
Stayed 6 nights in Aug 2023
Response from Duque Staff on Sep 7, 2023
Dear Lyla, first of all we would like to thank you for letting us be part of your experience in Buenos Aires. It is so nice to hear that our guests enjoyed their stay with us. See you soon and again thank you for taking the time to share your impressions with all of us.Duque Staff.

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel upgraded us to a larger room with a balcony. Everyone from the lobby staff, to the breakfast staff, to the cleaning staff were super nice! The rooms are pleasant with pretty comforter patterns and large for suitcases. It is a close walk to the busier streets of Palermo, as well as a 45 min walk to the obelisk. Many nice cafes and restaurants nearby, as well as supermarkets. The breakfast had many healthy options, as well as more typical medialunas, cakes, and pastries. There was something for everyone. We would stay here again!
Stayed 6 nights in Aug 2023
Response from Florencia. on Aug 17, 2023
Dear Lynn, first of all we would like to thank you for letting us be part of your experience in Buenos Aires. It is so nice to hear that our guests enjoyed their stay with us. We wanted to let you know that this will always be your home and that you are more than welcome to come back. Greetings from all of the staff!