Ratings based on 199 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom France

Excellent location, modern rooms

Posted Mar 8, 2015
Pros: Location, overall feel
Cons: Aircon too cold - calibration!
Close to Galerias Pacificos, calle Florida, boat terminal to Uruguay and bus to airport
Comment from Hotel Management
Mar 31, 2015 by Leandro Bordoli, Hotel Management
Dear Pascale, Thank you for choosing Esplendor Buenos Aires for your stay! We hope to see you soon again.
1 out of 5
by A verified travelerfrom stockholm

Bra läge, otrevlig personal

Posted Feb 22, 2015
Hotellet har bra läge. Dock var en i personalen oerhört otrevlig när vi ville ha hjälp med taxi. Städarna glömde ge oss handdukar och toalettpapper, samt glömde sina städgrejer på vårt rum. Dålig frukost.
Comment from Hotel Management
Apr 16, 2015 by Leandro Bordoli, Hotel Management
Dear Guest, Thank you for your commentaries. I was sorry to hear you did not feel confortable in our hotel. We hope to receive you again to show you our improvements. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2015
Pros: They kept some of our luggage for three weeks while we explored the country. (to load up on Malbec before returning home)
We like the location near the ferry to Uruaguy and the resto bars of the port area. Some folks like other areas of town better but we found it quiet to come home to. Very nice boutique atmosphere. Esteban most helpful and enthusiastic in every way. Would stay again
Comment from Hotel Management
Mar 31, 2015 by Leandro Bordoli, Hotel Management
Dear guest, Thank you for your lovely commentaries! We are looking forward to your new visit to our hotel!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London, Canada

Old world charm in the heart of the city

Posted Jan 21, 2015
Pros: The staff at the front desk was most helpful. Taxis were always available on the street.
Cozy, comfortable and quiet, right in the heart of the city. We walked to all of the tourist attractions. A bustling city mall was literally right next door. We attended a live dance (tango) theatre there one evening. Florida Street with money changers and independent stores was just a block from our hotel. Walking the other direction we found lots of on-street restaurants. The free breakfast in the hotel dining room was an amazing feast.
Comment from Hotel Management
Mar 31, 2015 by Leandro Bordoli, Hotel Management
Dear Margaret, Thank you for your lovely opinion! Commentaries like these make us feel motivated to keep improving our services! Hope to see you soon again!
4 out of 5
Recommended
for Families
by Rodrigofrom São Paulo

Semana perfeita

Posted Jan 19, 2015 on Hotels.com
Na chegada fui surpreendido com uma história muito mal contada pelo recepcionista que me forçou a ficar hospedado por uma noite em outro hotel. Quando acionei o Hoteis.com fui prontamente atendido e reembolsado. Além de um formal pedido de desculpas. Porém o erro claramente foi do hotel e não da empresa. Passado o transtorno, ficamos no quarto devidamente escolhido, que merece ser elogiado pelo seu tamanho e limpeza ... muito bacana. Sobre a localização, na minha opinião um dos mais bem localizados de toda Buenos Aires. Enfim, todos os problemas superados e uma excelente semana !!!
Comment from Hotel Management
Mar 31, 2015 by Leandro Bordoli, Hotel Management
Prezado Rodrigo, Obrigado por seu comentário! Lamentamos os incomodos da primeira noite e esperamos recebe-lo novamente logo!
3 out of 5
Recommended
for Couples
by Jose Luizfrom Belo Horizonte

Excelente localização

Posted Jan 14, 2015 on Hotels.com
Havia um mal cheiro no banheiro, ralos entupidos da banheira e pia.Faltava uma lâmpada no banheiro e a troca ocorreu no 3º dia, após vários pedidos. A partir do 2º dia faltou tapete, papel higiênico e todos os dias faltou toalha de banho, colocavam somente uma para o casal. Café da manhã: frutas do dia anterior com pouca opção de escolha também de pães e falta de biscoitos, muito fraco. Com relação ao atendimento na recepção, muito educados, porém falta organização e não encontram a reserva extra (do terceiro dia) e muito menos o pagamento, tivemos que comprovar com o recibo.
1 out of 5
by A verified travelerfrom SP

Malcheiroso e barulhento

Posted Jan 13, 2015
Janelas não vedam o barulho da rua e banheiro tem cheiro ruim. Os funcionários não são capazes de resolver, apenas se justificam e a dificuldade permanece.
1 out of 5
by A verified travelerfrom SP

barulhento (da rua)

Posted Jan 13, 2015
Pe direito amplo e bem arquitetato, mas o barulho da rua entra direto no quarto, e o banheiro tinha cheiro ruim do ralo.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom b

Posted Jan 11, 2015
This is a extremely modern chic hotel. A great place to stay. And perfectly located beside the famous Florida Street.
3 out of 5
Recommended
for Couples
by Ricardofrom São Paulo, SP

Boa opção para compras em BsAs

Posted Jan 8, 2015 on Hotels.com
Bem localizado, preço justo e excelente opção para compras em BsAs. Para quem gosta de vinhos, recomendo o "Tonel Privado", nas Galerias Pacífico, na mesma quadra do hotel.