Ratings based on 38 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Best Buy in Argentina

Posted Aug 25, 2014
Pros: The very friendly staff that goes out of its way for its guests. And the location! Safe, clean, excellent staff, fantastic rooms, great rates.
Cons: To the owner of the hotel: keep incentivizing your employees. They do a very impressive job at making your hotel run so well.
Location: Excellent leather goods stores/ other shopping within blocks. A great chocolate store/ café right across the street. Very close to famous Cementary.
This boutique hotel is a gem...una joya. I've flown more than a million airmiles on a global carrier and stayed at various types of places. This hotel is fantastic. The concierge, wait staff, bar tender...all spoke English. The concierge ladies went out of their way to help us with domestic travel logistics, show tickets, restaurant recommendations, airport taxi reservations, etc...far beyond what I've encountered at recognized chain name global hotel names. And there is no nickel and diming the guests! The internet access is fast and free. A delightful, abundant breakfast is included in room rate with ample selection for all tastes. It is very well located in terms of access to tourist areas and just off the shopping circuit. The neighborhood is well heeled with several 5-star hotels just around the corner but Club Frances has remained very affordable and focused on the amenities that larger hotel have long forgotten. Even local truffles and fresh bottled water every night (all included in room rate?). If and when I return to Buenos Aires, I would definitely stay at this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Chic Hotel in best neighborhood

Posted Aug 14, 2014
Pros: arquitecture and breakfast
Cons: All great!
Location: Museums, historic cemetery, art galleries, recoleta plaza,....
Outstanding service and breakfast -a la carte and included!-. This chic hotel is in the best area you could stay in Bs As. This is also the safest neighborhood - You can walk around even at late hours-.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Great boutique hotel in BA

Posted Jul 20, 2014
Good location Large bedrooms and letting me have a 6pm late check out was much appreciated
Comment from Hotel Management
Jul 23, 2014 by Cristina, Hotel Management
Dear Robert, thank you very much for your comment. Whenever posible we try to grant complimentary early check ins and late check out, we know the great difference it makes. Warm Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Fine hotel in a great location in Buenos Aires

Posted Jul 17, 2014
Pros: Staff were very kind and very helpful, they really make the hotel stay memorable.
The hotel is an interesting mix of the historic and modern. It is well situated in Recoleta and is a good base for exploring the city.
Comment from Hotel Management
Jul 23, 2014 by Cristina, Hotel Management
Thank you very much for your comment. Warm regards
4 out of 5
Recommended
for Couples
by A verified traveler from montevideo,Uruguay

nice hotel,close to avenida alvear,very good locat

Posted Jun 21, 2014
Pros: the location the staff excellent ,I remember Rosario,Marina ,andAlberto,very nice persons
nice hotel cose to avenida alvear and callao,lavliies museums and nices shoping,many good restaurants
Comment from Hotel Management
Jul 1, 2014 by Cristina, Hotel Management
Dear Silvia, thank you very much for your review. We hope to see you back soon. Warm regards
5 out of 5
Recommended
for Everyone
by CM

Elegant hotel in great location

Posted Jun 16, 2014
Pros: Service, location, atmosphere
A lovely boutique hotel, with a glorious history, warm and professional staff, and a very good restaurant.
Comment from Hotel Management
Jul 1, 2014 by Cristina, Hotel Management
Dear CM what a nice description of our hotel, thank you very much for your review. Warm regards
4 out of 5
Recommended
for Couples
by Traveler from All over the world

Very nice but expensive

Posted May 31, 2014
The staff are excellent and the breakfast in the garden is the best!
Comment from Hotel Management
Jul 1, 2014 by Cristina, Hotel Management
Dear Guest, thank you very much for your review. Warm regards
4 out of 5
Recommended
for Couples
by silvina from montevideo,uruguay

NICE HOTEL IN RECOLETA

Posted May 27, 2014
Pros: I ASK FOR LATE CHECKIN AND THEI TELL ME NO PROBLEM.
VERY GOOD STAY.THE STAF VERY NICE PERSONS
Comment from Hotel Management
Jul 1, 2014 by Cristina, Hotel Management
Dear Silvina, thank you very much for your review. It is always nice to have you stay with us. Warm regards
5 out of 5
Recommended
by AC from Dallas

Nice boutique hotel in a good location

Posted May 26, 2014 on Hotels.com
Staff was very friendly and helpful. Room and bathroom were both incredibly clean and spacious. The bed was comfy but the desk chair was not. The breakfast included in the room rate was made to order vs a traditional buffet. Fitness center had two bikes, a sauna, and shower. There are cafes, bakeries, restaurants, drugstores, and small grocery stores on the same street as the hotel. It's also a few blocks from the Recoleta Mall and the Recoleta cemetery where Eva Peron is buried. Overall, very happy with my stay at Hotel Club Frances.
Comment from Hotel Management
Jul 1, 2014 by Cristina, Hotel Management
Dear AC thank you very much for your review. We are happy when our guests are happy. Thanks for staying with us. Warm regards
5 out of 5
Recommended
for Families
by A verified traveler

One of the best hotels we've ever stayed

Posted May 26, 2014 on Hotels.com
We were extremely impressed both with the hotel itself and the service. We travel quite a lot and have stayed at some very, very nice hotels. The level of service from the staff of this hotel by far exceeds any we've encountered. The hotel itself is picturesque and charming. The rooms large and well-appointed. I was also struck with how quiet the hotel was. even though nearly full, we heard NO noise from the other guests whatsoever. The crowning touch, though was the service. From detailed recommendations on what to do and see, to allowing us to stay in our room until 6 pm before our 10 pm flight, the staff was extremely helpful and friendly.
Comment from Hotel Management
Jul 1, 2014 by Cristina, Hotel Management
Dear Guest , thank you very much for your wonderful review and it´s excellent title. Warm regards