Ratings based on 49 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best in Buenos Aires

Posted Oct 30, 2014
Pros: everything was perfect
Cons: i cannot think of anything.
Location: central location to all of BA's districts - sight seen, shopping, museums, restaurants, etc.
this hotel has huge spacious room that are wonderfully decorated. The service is impeccable and the staff goes out of their way to help in anything they can. Breakfast was excellent and included. Centrally located in Recoleta and easy walking distance from anything you may want to see in BA. Fully recommend it to anyone that wants a luxury experience at great prices.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sheffield UK

Nicely situated in Recoletta

Posted Oct 28, 2014
Very helpful staff. Maybe just a little too quiet.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Aug 28, 2014 on Hotels.com
Comment from Hotel Management
Nov 22, 2014 by Cristina, Hotel Management
Thank you very much for your rating
Comment from Hotel Management
Nov 22, 2014 by Cristina, Hotel Management
Thank you very much for your rating
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, CA

Best Buy in Argentina

Posted Aug 25, 2014
Pros: The very friendly staff that goes out of its way for its guests. And the location! Safe, clean, excellent staff, fantastic rooms, great rates.
Cons: To the owner of the hotel: keep incentivizing your employees. They do a very impressive job at making your hotel run so well.
Location: Excellent leather goods stores/ other shopping within blocks. A great chocolate store/ café right across the street. Very close to famous Cementary.
This boutique hotel is a gem...una joya. I've flown more than a million airmiles on a global carrier and stayed at various types of places. This hotel is fantastic. The concierge, wait staff, bar tender...all spoke English. The concierge ladies went out of their way to help us with domestic travel logistics, show tickets, restaurant recommendations, airport taxi reservations, etc...far beyond what I've encountered at recognized chain name global hotel names. And there is no nickel and diming the guests! The internet access is fast and free. A delightful, abundant breakfast is included in room rate with ample selection for all tastes. It is very well located in terms of access to tourist areas and just off the shopping circuit. The neighborhood is well heeled with several 5-star hotels just around the corner but Club Frances has remained very affordable and focused on the amenities that larger hotel have long forgotten. Even local truffles and fresh bottled water every night (all included in room rate?). If and when I return to Buenos Aires, I would definitely stay at this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Chic Hotel in best neighborhood

Posted Aug 14, 2014
Pros: arquitecture and breakfast
Cons: All great!
Location: Museums, historic cemetery, art galleries, recoleta plaza,....
Outstanding service and breakfast -a la carte and included!-. This chic hotel is in the best area you could stay in Bs As. This is also the safest neighborhood - You can walk around even at late hours-.
3 out of 5
Recommended
by FELIXfrom DE VICENTE

Not good for sleep

Posted Aug 13, 2014 on Hotels.com
Was impossible to sleep , the noise go thru the doors , impossible to sleep there.
Comment from Hotel Management
Nov 22, 2014 by Cristina, Hotel Management
Dear Felix, we are very sad to hear that you could not sleep at our hotel. Almost every review speaks about how quiet the place is and how good the mattress is. Warm regards
5 out of 5
Recommended
for Couples
by A verified traveler

BEST neighborhood

Posted Aug 6, 2014 on Hotels.com
This hotel is located in Recoleta, which is the nicest and safest neighborhood in Buenos Aires. Also, the lobby is beautiful and warmly greets you each time you walk in. The room was beautiful and very comfortable - nice amenities and bathroom. The service was excellent and the hotel staff was friendly and helpful. The breakfast was only decent, but nice that it was offered. And the hotel bar was great, but I wish more people were there because sometimes it was so empty it seemed closed.
Comment from Hotel Management
Nov 22, 2014 by Cristina, Hotel Management
Thank you very much for your review. Indeed our bar is nice and needs a little more marketing to get more people to enjoy it. We are aware of this and are working on it. Breakfast shows a simple buffet but everything else on the menu is included and is done at the moment, maybe that wasn´t made clear to you, we need to explain it better because sometimes it may be confusing. Warm regards
5 out of 5
Recommended
for Personal Event
by saulfrom usa

centrally located yet friendly neighborhood settin

Posted Aug 4, 2014 on Hotels.com
The staff was very friendly and helpful, the accommodations were superb. The breakfast was plentiful. we were allowed to check inearly and could remain in the room until we were picked up to go the airport at 5:00 PM.
Comment from Hotel Management
Nov 22, 2014 by Cristina, Hotel Management
Dear Saul, thank you very much for your lovely review. We know how much our guests apreciate an early check in or late check out , so whenever posible we try to accommodate everything and let our guests stay up until they leave for the airport. Warm regards
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Great boutique hotel in BA

Posted Jul 20, 2014
Good location Large bedrooms and letting me have a 6pm late check out was much appreciated
Comment from Hotel Management
Jul 23, 2014 by Cristina, Hotel Management
Dear Robert, thank you very much for your comment. Whenever posible we try to grant complimentary early check ins and late check out, we know the great difference it makes. Warm Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Fine hotel in a great location in Buenos Aires

Posted Jul 17, 2014
Pros: Staff were very kind and very helpful, they really make the hotel stay memorable.
The hotel is an interesting mix of the historic and modern. It is well situated in Recoleta and is a good base for exploring the city.
Comment from Hotel Management
Jul 23, 2014 by Cristina, Hotel Management
Thank you very much for your comment. Warm regards