“Good quality accommodation in a central location”

The hotel is actually an apartment hotel so the desk is only staffed during the day but this didn't create too much of a problem. A doorman was on duty at night but didn't speak any English but some creative sign language usually worked. Staff at the desk spoke English and gave us misc. advice inbcluding where to find a good doctor when one of us got sick. The location just off of Ave. Calleo was great and cab rides downtown and to the Palermo area were cheap and easy. There are so many cabs there! We stayed in two rooms during our trip and staff were very helpfull in making everything as easy as possible. Great bathrooms and small kitchenettes. Refrigerators were very small but worked out OK. Close to great restaurants and lots of attractions and in a very clean and sfae neighbourhood. Met some nice people form various areas in the lobby so it was not totally as isolated as an apartment might have been. Would likely stay therre again if going back since we got a great deal for the quality of the property

“Excellent location, absent staff”

Excellent location, spacious and clean. Staff is a bit absent though. Safe was locked and front door was informed about it. No one was ever sent to unlock it. Second key was requested (we were 2), but never provided.

“Best location, but needs improvement”

Best location in Recoleta but very poor services. No phone lines (reception informs they are still to be installed), very few electricity plugs in the spacious and nicely decorated room. Unusual wardrobes with large doors but extremelly shallow, which accomodate only 4 hangers only. Very clean with a nice garden. In short, has a good potential that needs to be developed.

“AVOID. PRICE EXCESSIVE RELATIVE TO OVERALL "VALUE"”

SERVICE POOR AT ALL LEVELS, STARTING WITH RECEPTION. TORN TOWELS. LOCATION IS A PLUS BUT WE INVESTIGATED THAT THERE ARE MANY SUITABLE AND ATTRACTIVE CHOICE OF GOOD HOTELS AND LODGINGS IN THE NEIGHBOURHOOD, WITH A MUCH HIGHER EQUATION OF VALUE TO PRICING. MANAGEMENT QUALITY CONTROL APPEARS NONEXISTENT AND INDIFFERENT.