Reception

Reviews of Boutique Suites

3.5 out of 5
Boutique Suites
Carlos Calvo 369, San Telmo, Buenos Aires, Capital Federal

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 3 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
All rooms are internal rooms. No real windows. Walls very thin. Running water in pipes loud. Roma well decorated. After my stay, I left my luggage in the storage area, and when I came back in the afternoon to collect it, the hotel was “closed.” I missed my onward flight. The manager/owner did help get my luggage back and offered me a free night’s stay, but it was too late. I’ve never seen a hotel that was “closed” before. Read the other reviews before booking. I do not recommend it.
Stayed 2 nights in Jun 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel in San Telmo
A slight problem with the door ( the electronic keys would not work nor the replacements nor the replacements of the replacements) meant we were in reception for 40 minutes before we could access our room. Not a great start! Room was good though. Bed excellent and the shower great! A min bar or a small fridge would be great - there is room for it , so I dont understand why they dont have one.
Stayed 1 night in Jan 2022
Response from Boutique Suites on Feb 3, 2022
Good afternoon John. Thank you very much for your review. We take our guests' evaluations into consideration as their well-being is our priority. We look forward to welcoming you back!

6/10 Okay

Ruben

Disliked: Amenities
The rooms look better in images than in reality. The hotel is an echo chamber, every noise is magnified, and there is always music at the reception playing much louder than it should be. No breakfast, no room service for stays under 7 days. Inflexible early check-out time. Location is great, 1 block away from Plaza Dorrego and a 10 min walk to Puerto Madero.
Stayed 7 nights in May 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2022
Response from Boutique Apartments on Jun 1, 2022
¡Qué alegría que hayas disfrutado de tu estadía, esperamos verte pronto de nuevo!

10/10 Excellent

Ricardo

Stayed 1 night in May 2022
Response from Boutique Apartments on Jun 1, 2022
Muchas gracias Ricardo, ¡nos alegra que hayas disfrutado de tu estadía!

6/10 Okay

Henrique

Disliked: Property conditions & facilities, room comfort
Hotel antigo.
Hotel bastante simples, instalações degastadas, roupas de cama e de banho velhas. A localização é boa, mas não ficaria lá novamente.
Stayed 2 nights in May 2022

2/10 Terrible

Stephanie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Un desastre todo. La gente que trabaja ahí tremenda mala onda para todo, y cuando me tenía que ir alguno de los empleados del lugar me robaron bebidas de la heladera del hotel.
Stayed 8 nights in Apr 2022
Response from Boutique Apartments on May 6, 2022
Gracias por tus comentarios Stephanie. Es una lástima que el departamento no haya cumplido con tus expectativas, ya que es exactamente igual a las fotos publicadas. Por otro lado, la gente que trabaja en el edificio es extremadamente profesional y jamás tomaría nada que no les pertenece. Es una seria acusación la que has hecho y agradecemos más precaución antes de dejar un comentario desafortunado y equivoco.

4/10 Poor

EDUARDO CESAR C S

Liked: Cleanliness, staff & service
Muito ruim
Decepcionante. O quarto não tem frigobar. Não existe nem serviço de refeições no Hotel. Pra comer ou beber algo tem que ser externo. Não tinha TV, tinha um telão em que os controles remotos não funcionavam. A única referencia boa é a localização central em San Telmo. No geral então, foi uma estada decepcionante, muito ruim.
Stayed 3 nights in Apr 2022
Response from Boutique Apartments on Apr 30, 2022
Gracias por tus comentarios Eduardo. Es una lástima que el departamento no haya cumplido con tus expectativas, ya que es exactamente igual a las fotos publicadas. Por otro lado, nuestro equipo de housekeeping realiza una revisión exhaustiva de las habitaciones antes de ser entregadas para garantizar que las mismas estén en excelentes condiciones. La limpieza diaria no está incluída y en ninguna parte de nuestro anuncio dice que lo está, el cleaning fee hace referencia a la limpieza y sanitización de la habitación tanto antes como después de tu visita. Además, lamentablemente por el momento no brindamos servicios de alimentos y bebidas, te recordamos que en la publicación podrás encontrar el detalle de todo lo que ofrecemos en el anuncio.

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LINDO LUGAR
EXELENTE UBICACION, LINDO LUGAR, FUI MUY BIEN ATENDIDO POR GABRIEL, ATENTO A TODAS LAS NECESIDADES,
Stayed 1 night in Mar 2022
Response from Boutique Apartments on Mar 26, 2022
Muchas gracias por tu evaluación Edwin, nos alegra que hayas disfrutado de tu estadía!

10/10 Excellent

Romina Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precioso lugar
Muy buen servicio. Limpieza y comodidad excelentes. Las habitaciones cuentan con buen espacio, climatizacion y aromatizantes. Agradable servicio de sauna, te ayuda a relajar.
Stayed 3 nights in Mar 2022
Response from Boutique Apartments on Mar 9, 2022
Muchas gracias por tus comentarios Romina, nos alegra que hayas disfrutado de tu estadía!