Ratings based on 81 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Good location and service. Good food at Plaza Restaurant
2 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Feb 23, 2015 on Hotels.com
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Feb 12, 2015 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Out West

Good location-old and historical.

Posted Feb 11, 2015
Pros: Location and the history.
Cons: Have Day Concierge be fair to guests and not have them feel like they didn't get their money's worth on excursions booked through them.
Location: Good location-buses, transport and easy to walk to.
Easy to get around the city from here-do your research and don't book excursions through the Day Concierge-you don't get your money's worth.
4 out of 5
Recommended
for Couples
by Donaldfrom Wesley Chapel

Former Marriott a great deal, though some issues.

Posted Jan 14, 2015 on Hotels.com
This is a former Marriott, so from the outside it looks great, however the inside does show why it is no longer a Marriot. Hotel is older and shows it, the shower curtains were falling off, as well as other minor items such as not the same bathroom amenities that you would receive in a Marriott. Room service was great and inexpensive. Highly recommend their Beef Filet Mignon, around a pound of meat for less than $20. We had booked a petit suite, received room 376, which had no view, which was disappointing. The hotel is located in San Martin plaza at the start of the Florida shopping street, though this street has lost a lot of its luster since my last visit as there are other better shopping areas in Buenos Aires. One upsetting issue was that when ordering a cab from the hotel bellman, the taxi driver adds an additional surcharge to your fare, though if you walk 20 meters to where the cabs are parked there is no additional fee. I normally tip a bellman for hailing a taxi, but have never seen a surcharge from the taxi itself. There was even small differences in the amount that the bellman would tell you the surcharge was going to be when you got into the taxi, not sure if it is a kickback or something from the drivers to the hotel as it is added at the end of your trip to the metered rate. Unfortunately, UBER taxis did not seem available in the city which takes the guess work and hassle out of renting taxis in foreign lands.
Comment from Hotel Management
Apr 11, 2015 by Plaza Hotel Buenos Aires, Hotel Management
Dear Mr. Donald, Thank you for taking the time to share your experience at the Plaza Hotel. Your opinion is very important to us, as it helps us to identify areas that need improvement. Please, let me tell you that we are making some renovations in several sections of our hotel in order to improve our guest satisfaction. Regarding your issue about the taxi services, I would like to explain you that there is not an extra charge from the hotel, there is a legal rule in Buenos Aires that allows the taxi companies charge an extra fee for using that private service. Thank you again for your comments and we hope to receive your visit in a near future. Best regards, Plaza Hotel Buenos Aires
4 out of 5
Recommended
for Families
by Rafael Gfrom São Paulo

Boa estadia.

Posted Jan 9, 2015 on Hotels.com
Ótima estadia em uma localização boa. Serviço agradavel, mas o hotel é um pouco antigo/clássico.
Comment from Hotel Management
Apr 11, 2015 by Plaza Hotel Buenos Aires, Hotel Management
Prezado Sr. Rafael, Primeiramente gostariamos de agradecer-lhe por dedicar seu tempo e compartilhar conosco sua experiência em nosso hotel. Nos alegra saber que você teve a oportunidade de desfrutar de nossas instalações e serviços! Esperamos poder dar-lhes as boas vindas novamente. Atenciosamente, Plaza Hotel Buenos Aires
Comment from Hotel Management
Apr 11, 2015 by Plaza Hotel Buenos Aires, Hotel Management
Prezado Sr. Rafel, Primeiramente gostariamos de agradecer-lhe por dedicar seu tempo e compartilhar conosco sua experiência em nosso hotel. Nos alegra saber que você teve a oportunidade de desfrutar de nossas instalações e serviços! Esperamos poder dar-lhes as boas vindas novamente. Atenciosamente, Plaza Hotel Buenos Aires
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel with perfect location

Posted Jan 4, 2015
The hotel is really nice, and the location could not be better, we walked to the city's main landmarks and there are accesses to buses&metro nearby.
Comment from Hotel Management
Mar 12, 2015 by Plaza Hotel Buenos Aires, Hotel Management
Dear Guest, Thank you for your review and for choosing the Plaza Hotel. It is good to know that you found this hotel a friendly place to stay. Location is really important to our guests and we are very lucky to enjoy such a prime location in the Retiro neighborhood, just steps from Calle Florida shopping area and overlooking the Plaza San Martin. We hope to welcome you back again the next time you visit Buenos Aires. Best regards, Plaza Hotel Buenos Aires
5 out of 5
Recommended
for Families
by Andreafrom Santiago

Perfecta escapada a Buenos Aires

Posted Dec 10, 2014 on Hotels.com
Muy agradable! Volveré!
Comment from Hotel Management
Apr 11, 2015 by Plaza Hotel Buenos Aires, Hotel Management
Estimada Sra. Andrea, Muchas gracias por habernos elegido y por compartir sus comentarios sobre su estadía con nosotros. Nos satisface enormemente saber que ha disfrutado de nuestros servicios en el Hotel. Esperamos tener el gusto de que nos visite pronto. Saludos cordiales. Plaza Hotel Buenos Aires
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2014
Very nice hotel, located near the tourist shopping district. I enjoyed the easy access and close proximity to everything.
Comment from Hotel Management
Mar 12, 2015 by Plaza Hotel Buenos Aires, Hotel Management
Dear Guest, Thank you for your review and for choosing the Plaza Hotel. Your comments are a valuable tool for us in order to continue our search for excellence. Location is really important to our guests and we are very lucky to enjoy such a prime location in the Retiro neighborhood, just steps from Calle Florida shopping area and overlooking the Plaza San Martin. We look forward to welcoming you again soon. Best regards, Plaza Hotel Buenos Aires
4 out of 5
Recommended
for Business Travelers
by Alejandrofrom San francisco

Good, but not happy with the Internet.

Posted Dec 7, 2014 on Hotels.com
They charge for Internet and the signal is not very good.