Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from SF, CA

Very good location, excellent staff

Posted Aug 17, 2014
Pros: great location, great staff
Cons: A tea kettle in each room would be great.
Location: Great location! Centrally located near all popular neighborhoods.
We stayed here for 6 nights last week for our first trip to BA, and we were very pleased with the choice. The front desk staff are really nice and helpful, and all speak excellent English. The hotel itself is well situated within a short walking distance of a nice mall and other main attractions (Plaza de Mayo, the major plaza facing the Casa Rosada, is only a 15-minute walk at the most; Recoleta is a 25-minute easy walk, while Palermo is a 90-minute walk -- probably just take a cab there if you don't want to put in all the miles). The hotel is also near Subte stations, although we did not use the Subte during our time there. Puerto Madero with all its good restaurants is only a 10-minute walk (try Cabana Las Lilas for a very good, if pricey, meal. Just know that Argentinian parrillas cook their meat more, so a "medium rare" will be more like "medium"), and getting to other popular destinations is simple via walking or cab. The hotel room we had on the 9th floor was comfortable and large. The carpet was a little dingy, which is why I'm knocking off one star, and we only received one robe and one pair of slippers, but otherwise, it was comfortable, clean, and a good base for our BA touring. Our breakfast was included: simple but good with several options for hot and cold dishes. We ordered room service a few times, and the food was tasty and not too over-priced. Water to brush teeth with it totally safe, & corner store is right across the street for water, snacks, etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

Great staff great time, located close to everythin

Posted Jul 31, 2014
Great staff great place, close to everything. The breakfast was awesome, the rooms were clean and great experience overall. The front desk was very nice. They called taxi for airport drop off...
4 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

In Downtown in Quiet street

Posted Jul 30, 2014
Pros: the staff, in all departments: reception, restaurant, bellboy, & housekeeping
Cons: Keep the door of the entrance open.
Location: close to Mayo square, Florida street, Pacific mall...
the one thing that stands out is the consistent nice, helpful, & warm staff across all departments. They make a difference, and make this destination a better choice. Minor or Major, they have a quick solution to everything. if you are looking into being downtown BA, in a quiet street, then you are well served. Though the hotel seems more 4stars according to international standards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location and Comfortable Stay

Posted Jul 21, 2014
Pros: Clean and well located. The staff was extremely friendly and the showers were amazing.. nice strong water flow.... !!
Location: I am use to not that great Mall food courts in the USA. please go to the local mall only a few blocks away and get the asado, empenadas.. and pizza!!
A great experience!. The hotel is located close to many tourist areas and conveniences. We stayed for 7 days and were pleased with the experience. .The staff was courteous and accommodating.. starting with emails to arrange for transportation to and from the airport. Room service was both affordable and very timely. The only issue was that when I booked the room I was asked if we wanted smoking or non smoking and I requested smoking... two days into the stay.. we were informed that it is now a non smoking hotel. Not a bad thing.. but it would have been nice to know ahead of time.. a small inconvenience. I would stay here again and recommend it to those looking for a nice and convenient location for Buenos Aires..
Comment from Hotel Management
Jul 29, 2014 by Anna Victoria Wray, Hotel Management
Dear Guest, Thank you for your comments about your stay at Regal Pacific Buenos Aires. We are happy to hear you had a great experience and that you liked our convenient location as well as our courteous and accommodating staff, room service. In reference to your preference of smoking room, I inform you that due to a government regulation it is no longer allowed, therefore our guests may smoke in our terrace. We always do appreciate to receive feedback from our clients as it helps to improve our service and quality standards. We are looking forward to welcoming you as our guest during your next visit to Buenos Aires. Yours sincerely, Anna Victoria Wray
4 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Practical hotel.

Posted Jul 10, 2014
A practical hotel with wonderful staff. The room is comfortable. The hotel is near Puerto Madero, Florida Street, and very conveniant for taxi service. The Buquebus station is walking distance. I would stay again.
Comment from Hotel Management
Jul 17, 2014 by Anna Victoria Wray, Hotel Management
Dear Guest, Thank you for your comments after your stay at Regal Pacific Buenos Aires. We are very pleased to know that the staff was wonderful and that you liked our comfortable rooms as well as our central location near Puerto Madero. We always do appreciate to receive feedback from our clients as it helps to improve our service and quality standards. We look forward to welcoming you again as our guest during your next visit to Buenos Aires. Yours sincerely, Anna Victoria Wray
3 out of 5
Recommended
for Everyone
by A verified traveler from Boise, ID

Nice hotel, rude staff

Posted Jul 8, 2014
Pros: Breakfast buffet was great.
Cons: Staff attitude.
Location: A good number of nice restaurants nearby.
The hotel is beautiful. The neighborhood is centrally located. However, the staff did not seem the most eager to help and when they did it felt like they were doing us a favor.
Comment from Hotel Management
Jul 17, 2014 by Anna Victoria Wray, Hotel Management
Dear Guest, Thank you for your comments about your stay at Regal Pacific Buenos Aires. We are happy you liked the hotel as well as our central location. Regarding your comment about the staff, I am sorry if they did not seem helpful. We are always very focused in offering our guests an attentive quality in service in order to satisfy their needs. We always do appreciate to receive feedback from our clients as it helps to improve our service and quality standards. We are looking forward to welcoming you as our guest during your next visit to Buenos Aires. Yours sincerely, Anna Victoria Wray
5 out of 5
Recommended
for Everyone
by A verified traveler from Boca Raton

Posted Jul 8, 2014
Reasonably priced, I was worried we be staying in the broom closet, but was wonderful , an oasis in the city of Buenos Aires
Comment from Hotel Management
Jul 17, 2014 by Anna Victoria Wray, Hotel Management
Dear Guest, Thank you for your comments about your stay at Regal Pacific Buenos Aires. We are pleased to know you found the price reasonable and that you were surprised with a wonderful room and considered it to be an oasis in the city. We always do appreciate to receive feedback from our clients as it helps to improve our service and quality standards. We are looking forward to welcoming you as our guest during your next visit to Buenos Aires. Yours sincerely, Anna Victoria Wray
5 out of 5
Recommended
for Everyone
by A verified traveler from FL, USA

Great Stay

Posted Jul 7, 2014
Friendly, helpful staffs. Sufficient English communications. Clean, large room and great breakfast.
Comment from Hotel Management
Jul 16, 2014 by Anna Victoria Wray, Hotel Management
Dear Guest, Thank you for your comments after your stay at Regal Pacific Buenos Aires. We are very glad to know that the staff was friendly and helpful and that you liked our clean, large rooms as well as our great breakfast. We always do appreciate to receive feedback from our clients as it helps to improve our service and quality standards. We are looking forward to welcoming you as our guest during your next visit to Buenos Aires. Yours sincerely,
4 out of 5
Recommended
for Families
by A verified traveler

Excellent hotel in buenos aires

Posted Jun 22, 2014
Pros: Great rooms at a very convenient location
Location: Many attractiobs are near, within walking distance even Puerto Madero, Florida, Corrientes theaters, av 9 de Julio
We spent I week and the experience was very good
Comment from Hotel Management
Jul 2, 2014 by Anna Victoria Wray, Hotel Management
Dear Guest, Thank you for your comment after your stay at Regal Pacific Buenos Aires. We are pleased to know that you found the hotel to be excellent and that your experience was very good. We always do appreciate to receive feedback from our clients as it helps to improve our service and quality standards. We are looking forward to welcoming you as our guest during your next visit to Buenos Aires. Yours sincerely, Anna Victoria Wray
4 out of 5
Recommended
for Everyone
by Ralph from Santiago de Chile

Nice Hotel, very well located

Posted Jun 18, 2014
Pros: The location is great
Cons: Will need some mantainence soon
Location: Great location. You can reach in a few minutes walking around, practically everything
The Hotel has a great and helpful staff, but will need soon some painting and refurbishment
Comment from Hotel Management
Jul 2, 2014 by Anna Victoria Wray, Hotel Management
Dear Guest, Thank you for your comments about your stay at Regal Pacific Buenos Aires. We are very happy to know that the staff was great and helpful during your stay. In reference to the painting and refurbishment we already have a programmed schedule in this matter. We always do appreciate to receive feedback from our clients as it helps to improve our service and quality standards. We are looking forward to welcoming you as our guest during your next visit to Buenos Aires. Yours sincerely, Anna Victoria Wray