Seasonal outdoor pool, open 1:00 PM to 5:00 PM, sun loungers

Reviews of Regal Pacific Buenos Aires

4.5 out of 5
Regal Pacific Buenos Aires
25 De Mayo, 764, Buenos Aires, Capital Federal

Reviews

8.8

Excellent

Rating 10 - Excellent. 551 out of 1005 reviews" "
Rating 8 - Good. 334 out of 1005 reviews" "
Rating 6 - Okay. 83 out of 1005 reviews" "
Rating 4 - Poor. 20 out of 1005 reviews" "
Rating 2 - Terrible. 17 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class hotel. I highly recommend.
Stayed 1 night in Mar 2024
Response from Tatiana Sánchez - Reservations on Mar 25, 2024
Dear Shawn:Thank you so much for sharing such good comments with us. Your feedback will motivate our entire team at Hotel Regal Pacific Buenos Aires to continue providing high quality service. We hope to see you soon!

10/10 Excellent

David, Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in the heart of the downtown and was clean and friendly. Not an area to walk at night but great during the day. Pool only got sun for about 5 hours during the day. Lobby Staff were so helpful. Housekeeping was excellent. Place was very clean.
Stayed 5 nights in Feb 2024
Response from Tatiana Sánchez - Reservations on Mar 22, 2024
Dear David; On behalf of the entire Regal Pacific Buenos Aires team, we thank you for your kind words and the time you have invested in answering our survey. It is a pleasure to hear your opinion since we strive daily to offer a service that meets your expectations. We hope you come back to visit us soon!

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Mar 2024
Response from Tatiana Sánchez - Reservations on Mar 18, 2024
Dear Mario; Thank you very much for sharing such good comments with us. Your feedback will motivate our entire team at Hotel Regal Pacific Buenos Aires to continue providing high quality service. We hope to see you soon!

10/10 Excellent

Leo, Murrietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend it.
Stayed 2 nights in Mar 2024
Response from Tatiana Sánchez - Reservations on Mar 11, 2024
Thank you very much Leo for sharing such good comments with us. Your feedback will motivate our entire team at Hotel Regal Pacific Buenos Aires to continue providing high quality service. We hope to see you soon!

8/10 Good

Carlos, Panama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, nice dinning around (puerto Madero)
Stayed 1 night in Feb 2024
Response from Tatiana Sánchez - Reservations on Feb 28, 2024
Thank you very much Carlos for sharing such a good comments with us. Your feedback will motivate our entire team at Hotel Regal Pacific Buenos Aires to continue providing high quality service. We hope to see you soon!

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities
The room is big and the staff is friendly.
Stayed 5 nights in Feb 2024
Response from Reservations on Feb 15, 2024
Thank you for your comments!Hope to have you again at Regal Pacific.Best regards,

10/10 Excellent

Farhad, San Diego

Stayed 2 nights in Feb 2024
Response from Tatiana Sánchez - Reservations on Mar 20, 2024
Dear Farhad: Thank you very much for sharing such good comments with us. Your feedback will motivate our entire team at Hotel Regal Pacific Buenos Aires to continue providing high quality service. We hope to see you soon!

10/10 Excellent

Igor, Staten Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al the best
Stayed 1 night in Feb 2024
Response from Tatiana Sánchez - Reservations on Feb 8, 2024
Dear Igor: Thank you very much for sharing such good comments with us. Your feedback will motivate our entire team at Hotel Regal Pacific Buenos Aires to continue providing high quality service. We hope to see you soon!

10/10 Excellent

Michael, Rayne

Stayed 3 nights in Feb 2024
Response from Tatiana Sánchez - Reservations on Mar 20, 2024
Dear Michael; Thank you very much for sharing such good comments with us. Your feedback will motivate our entire team at Hotel Regal Pacific Buenos Aires to continue providing high quality service. We hope to see you soon!

6/10 Okay

Karin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room’s Really need an update’
Stayed 1 night in Feb 2024
Response from Tatiana Sánchez - Reservations on Feb 5, 2024
Dear KarinThank you very much for sharing such good comments with us. Your feedback will motivate our entire team at Hotel Regal Pacific Buenos Aires to continue providing high quality service. We hope to see you soon!

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 2 nights in Jan 2024
Response from Tatiana Sánchez - Reservations on Jan 31, 2024
Dear Gregory: On behalf of the entire Regal Pacific Buenos Aires team, we thank you for your kind words and the time invested in answering our survey. It is a pleasure to hear your opinion, as we strive daily to offer a service that meets your expectations. We hope you come back to visit us soon

8/10 Good

Akira, SHELTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Electric outlets are very minimal. I wanted them by the bed.
Stayed 3 nights in Jan 2024
Response from Tatiana Sánchez - Reservations on Jan 26, 2024
Dear Akira: On behalf of the entire Regal Pacific Buenos Aires team, we thank you for your kind words and the time invested in answering our survey. It is a pleasure to hear your opinion, as we strive daily to offer a service that meets your expectations. We hope you come back to visit us soon!

6/10 Okay

Karen, Coppersands

Liked: Staff & service
Hotel needs TLC, better wifi, more pool chairs. Breakfast was just ok. Staff very helpful, dining room good. Had to re-key room card several times. E tral for Puerto Madero and Gallerias Pacifico but not much else.
Stayed 4 nights in Jan 2024
Response from Tatiana Sánchez - Reservations on Jan 22, 2024
It's an honor to receive your comments about your experience at our Hotel. We are proud to know that you have enjoyed a memorable stay and thank you very much for choosing us. Your return is very important as it inspires us to grow and work with the sole purpose of providing our guests with excellent service. We hope to welcome you again soon. Kind regards

10/10 Excellent

Roberta, West Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property in an area close to shopping and restaurants. We received an upgrade to a very nice room. The staff were wonderful in helping us with directions and with questions. Be careful with your belongings on Avenue Florida.
Stayed 2 nights in Jan 2024
Response from Tatiana Sánchez - Reservations on Jan 25, 2024
It's an honor to receive your comments about your experience at our Hotel. We are proud to know that you have enjoyed a memorable stay and thank you very much for choosing us. Your feedback Is very important as it inspires us to grow and work with the direct purpose of providing our guests with excellent service. We hope to welcome you again soon. Kind regards.

10/10 Excellent

Farhad, San Diego

Stayed 2 nights in Jan 2024
Response from Tatiana Sánchez - Reservations on Jan 22, 2024
Thank you very much Farhad for sharing such good comments with us. Your feedback will motivate our entire team at Hotel Regal Pacific Buenos Aires to continue providing high quality service. We hope to see you soon!

10/10 Excellent

Gabriel, Coconut Creek

Stayed 3 nights in Jan 2024
Response from Tatiana Sánchez - Reservations on Jan 22, 2024
On behalf of the entire Regal Pacific Buenos Aires team, we thank you for your kind words and the time you have invested in responding to our survey. It is a pleasure to hear your opinion since we strive daily to offer a service that meets your expectations. We hope you come back to visit us soon!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tatiana Sánchez - Hotel Regal Pacific on Jan 11, 2024
Thank you very much John for sharing such good comments with us. Your feedback will motivate our entire team at Hotel Regal Pacific Buenos Aires to continue providing high quality service. We hope to see you soon!

10/10 Excellent

Richard Mc Crea, Woodbridge

Stayed 1 night in Jan 2024
Response from Tatiana Sánchez - Hotel Regal Pacific on Jan 11, 2024
Thank you very much Richard for sharing such good comments with us. Your feedback will motivate our entire team at Hotel Regal Pacific Buenos Aires to continue providing high quality service. We hope to see you soon!

10/10 Excellent

JULIAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel
Stayed 1 night in Dec 2023
Response from Tatiana Sánchez - Hotel Regal Pacific on Jan 10, 2024
Muchas gracias Julián por compartir tan buenos comentarios con nosotros. Su feedback motivará a todo nuestro equipo de Hotel Regal Pacific Buenos Aires a seguir brindando un servicio de alta calidad. ¡Lo esperamos pronto!

10/10 Excellent

Remo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff with good suggestions
Stayed 1 night in Jan 2024
Response from Tatiana Sánchez - Hotel Regal Pacific on Jan 10, 2024
Thank you very much Remo for sharing such good comments with us. Your feedback will motivate our entire team at Hotel Regal Pacific Buenos Aires to continue providing high quality service. We hope to see you soon!

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tatiana Sánchez - Hotel Regal Pacific on Dec 23, 2023
Thank you very much William for sharing your feedback that will motivate our entire team at Hotel Regal Pacific Buenos Aires to continue providing high quality service. We hope to see you soon!

10/10 Excellent

Vanesa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would suggest is having a bathroom closer to the pool with no AC so we you get out wet, you don’t freeze.
Stayed 4 nights in Dec 2023
Response from Tatiana Sánchez - Reservations on Dec 22, 2023
Dear Vanesa:On behalf of the entire Regal Pacific Buenos Aires team, we thank you for your kind words and the time you have invested in answering our survey. It is a pleasure to hear your opinion since we strive daily to offer a service that meets your expectations. We hope you come back to visit us soon!

8/10 Good

ALLISON

Liked: Room comfort
4 night stay.
Nice enough central hotel. They say they have airport pick up but did not respond. Large room although shower screen was broken so bathroom got very wet. We stayed in another hotel on arrival which was cheaper and nicer.
Stayed 4 nights in Dec 2023
Response from Tatiana Sánchez - Reservations on Dec 12, 2023
Dear Allison:Thank you very much for sharing your experience at Hotel Regal Pacific Buenos Aires. We regret what happened and we will take it into account to convey to our employees so that it does not happen again. We value your comments that allow us to continue working to achieve excellence in our services. We hope to welcome you again soon and reverse your experience.Kind regards

10/10 Excellent

Jorge, Santiago

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located hotel, great rooms and great staff
Stayed 2 nights in Nov 2023
Response from Tatiana Sánchez - Reservations on Dec 12, 2023
Thank you very much Jorge for sharing such good comments with us. His feedback will motivate our entire team at Hotel Regal Pacific Buenos Aires to continue providing high quality service. We hope to see you soon!

4/10 Poor

Nazar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Nov 2023
Response from Tatiana Sánchez - Reservations on Dec 12, 2023
Muchas gracias Sr. Nazar por compartir sus comentarios con nosotros. Podrá informarnos cuáles fueron los inconvenientes que tuvo durante su estadía? (lo puede enviar al siguiente mail: awray@regalpacific.com.ar )Quedamos atentos,Cordialmente, - Regal Pacific -

8/10 Good

Luis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good option
Stayed 2 nights in Nov 2023
Response from Tatiana Sánchez - Reservations on Nov 30, 2023
Muchas gracias Luis por compartir tan buenos comentarios con nosotros. Su feedback motivará a todo nuestro equipo de Hotel Regal Pacific Buenos Aires a seguir brindando un servicio de alta calidad. ¡Lo esperamos pronto!

8/10 Good

Jorge, Santiago

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, good location, great staff, helps you in everything you need.
Stayed 1 night in Nov 2023
Response from Tatiana Sánchez - Reservations on Dec 1, 2023
Thank you so much Juan José for sharing such good comments with us. Your feedback will motivate our entire team at Hotel Regal Pacific Buenos Aires to continue providing high quality service. We hope to see you soon!

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star staff, four star room. Property central to everywhere.
Stayed 6 nights in Nov 2023
Response from Tatiana Sánchez - Reservations on Nov 20, 2023
Dear Guy: It is an honor to receive your comments about your experience at our Hotel. We are proud to know that you have enjoyed a memorable stay and thank you very much for choosing us. Your return is very important as it inspires us to grow and work with the sole purpose of providing our guests with excellent service. We hope to welcome you again soon. Kind regards.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Tatiana Sánchez - Reservations on Nov 7, 2023
Thank you very much Peter for sharing such good comments with us. His feedback will motivate our entire team at Hotel Regal Pacific Buenos Aires to continue providing high quality service. We hope to see you soon!

10/10 Excellent

Ronita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regal Pacific Hotel is a Nice and Friendly Hotel
Convenient. Great location. Close to shops, metro and ferry. Uber stops in front. Excellent breakfast with nice presentation. Lobby is nice.m. Staff in the reception and restaurant were accommodating and helpful. Comfortable and clean room. Will stay there again if I go back.
Stayed 2 nights in Oct 2023
Response from Tatiana Sánchez - Reservations on Oct 31, 2023
Dear Ronita;On behalf of the entire Regal Pacific Buenos Aires team, we thank you for your kind words and the time you have invested in responding to our survey. It is a pleasure to hear your opinion since we strive daily to offer a service that meets your expectations. We hope you come back to visit us soon!Kind regards,

4/10 Poor

Elsa

Disliked: Staff & service, amenities, property conditions & facilities
Many things did not function well in the room. 1) the light at entry was very dim and then you had to search for where and how to turn on lights. 2) Each light was controlled differently. 3) The 'black box' next to the bed was supposed to control overhead lights and did not work consistently. 4) There were two telephones with different lines, when the front deak rang, ran to one and no one was there ran to other and they hung up. 5) The fridge is in an enclosed piece of furniture and has no ventilation. When one opens the door of the furniture, hot air espcapes. I was concerned that the fridge couldn't work properly, because i have medication that must be refrigerated. Many such things were inconvenient and oudated, but the worst was when the supervisor of reception questioned me aggressively about my comments. Instead of listening courteously, Ana Victoria Wray, countered every comment with excuses and 'explanations' making an argument out of what should have been simply information. Her lack of understanding of customer service and her arrogance was truly surprising.
Stayed 1 night in Oct 2023
Response from Tatiana Sánchez - Reservations on Oct 30, 2023
Dear Elsa;First of all, I would like to thank you for the time invested in sending us his comments. We are sorry that your experience was not pleasant during your recent stay at our Hotel. I understand what happened due to the situations you describe, which were discussed with the staff members of each sector, and we have arranged the corresponding corrective actions, so as not to deviate from the quality and service standards that should characterize us. We hope to have the pleasure of welcoming you again. Cordially,

10/10 Excellent

Michael

Stayed 1 night in Oct 2023
Response from Tatiana Sánchez - Hotel Regal Pacific on Nov 13, 2023
On behalf of the entire Regal Pacific Buenos Aires team, we thank you for your kind words and the time you have invested in answering our survey. It is a pleasure to hear your opinion since we strive daily to offer a service that meets your expectations. We hope you come back to visit us soon!

10/10 Excellent

Jose

Stayed 1 night in Oct 2023
Response from Tatiana Sánchez - Reservations on Oct 21, 2023
Muchas gracias José por compartir tan buenos comentarios con nosotros. Su feedback motivará a todo nuestro equipo de Hotel Regal Pacific Buenos Aires a seguir brindando un servicio de alta calidad. ¡Lo esperamos pronto!

10/10 Excellent

Guido

Stayed 3 nights in Oct 2023
Response from Tatiana Sánchez - Reservations on Nov 6, 2023
Muchas gracias Guido por compartir tan buenos comentarios con nosotros. Su feedback motivará a todo nuestro equipo de Hotel Regal Pacific Buenos Aires a seguir brindando un servicio de alta calidad. ¡Lo esperamos pronto!

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful during the check-in process and attentive to our needs.
Stayed 3 nights in Sep 2023
Response from Tatiana Sánchez - Reservations on Oct 2, 2023
Dear Daniel;On behalf of the entire Regal Pacific Buenos Aires team, we thank you for your kind words and the time you have invested in answering our survey. It is a pleasure to hear your opinion since we strive daily to offer a service that meets your expectations. We hope you come back to visit us soon!Kind regards,

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Buenos Aires both for business or tourism.
Stayed 2 nights in Aug 2023
Response from Tatiana Sánchez - Reservations on Aug 21, 2023
Estimado Jorge: En nombre de todo el equipo de Regal Pacific Buenos Aires, le agradecemos sus amables palabras y el tiempo que ha invertido en responder nuestra encuesta. Es un placer conocer su opinión ya que nos esforzamos diariamente por ofrecer un servicio acorde a sus expectativas. ¡Esperamos que vuelva a visitarnos pronto!

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kindly personal, all work perfect.
Stayed 3 nights in Aug 2023
Response from Tatiana Sánchez - Reservations on Aug 14, 2023
Dear Felipe:Thank you very much for choosing us and for taking the time to share your experience with us. We hope to see you again soon!Thanks!

8/10 Good

Camilo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good location but street location is not the greatest.
Stayed 2 nights in Jul 2023
Response from Tatiana Sánchez - Reservations on Jul 24, 2023
Dear Camilo;Thank you very much for choosing us and for taking the time to share your experience. We will take your comments into account to improve our service and provide more safety puting more security personal at the main entrance. We hope to see you again soon.Thanks!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in May 2023
Response from Tatiana Sánchez - Reservations on May 24, 2023
Dear MichaelThank you very much for choosing us and for taking the time to share your experience. We will take your comments into account to improve our service. We hope to see you again soon.Thanks!

10/10 Excellent

Mitch

Stayed 1 night in Apr 2023
Response from Tatiana Sánchez - Reservations on May 22, 2023
Dear Mitch;Thank you very much for choosing us and for taking the time to share your experience. We will take your comments into account to improve our service. We hope to see you again soon.Thanks!

10/10 Excellent

carlos, ny

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great surprise
Stayed 1 night in Apr 2023
Response from Tatiana Sánchez - Reservations on Apr 14, 2023
Dear Carlos;Thank you very much for choosing us and for taking the time to share your experience. We will take your comments into account to improve our service. We hope to see you again soon.Thanks!

10/10 Excellent

Zhijie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Tatiana Sánchez - Reservations on Apr 14, 2023
Dear Zhijie ;Thank you very much for choosing us and for taking the time to share your experience. We will take your comments into account to improve our service. We hope to see you again soon.Thanks!

6/10 Okay

Matias

Traveled with family
Liked: Cleanliness
Not at nice according to its cost
Stayed 3 nights in Mar 2023
Response from Tatiana Sánchez - Reservations on Apr 10, 2023
Dear Matias;Thank you very much for choosing us and for taking the time to share your experience. We will take your comments into account to improve our service. We hope to see you again soon.Thanks!

8/10 Good

Antonella, Marina Del Rey

Traveled with family
Liked: Staff & service
Property needs to be updated, more particularly the rooms. Common areas are better maintained. Staff is great, centrally located. Good deal for a short stay, more 3-4 stars than 5 star property though.
Stayed 8 nights in Mar 2023
Response from Tatiana Sánchez - Reservations on Mar 30, 2023
Dear Antonella;Thank you very much for choosing us and for taking the time to share your experience. We are sorry to hear about the inconveniences that occurred during your stay, we will take your comments into account to improve our service. We hope to see you again soon to reverse this latest experience.Thanks!

10/10 Excellent

Johnny, Chorillos

Stayed 1 night in Mar 2023
Response from Tatiana Sánchez - Reservations on Apr 4, 2023
Dear Johnny;Thank you very much for choosing us and for taking the time to share your experience. We will take your comments into account to improve our service. We hope to see you again soon.Thanks!

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel, walking distant to the shopping areas. Breakfast was great. Wish the shower tub have better glass door because the water spilled out to floor every time we showered.
Stayed 1 night in Mar 2023
Response from Tatiana Sánchez - Reservations on Mar 15, 2023
Dear Linda;Thank you very much for choosing us and for taking the time to share your experience. We will take your comments into account to improve our service. We hope to see you again soon!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very clean and modern. It is in a good section of the town near shopping and food. Staff was quite friendly and had our room ready early after 24 hours of traveling. Very appreciated.
Stayed 1 night in Mar 2023
Response from Tatiana Sánchez - Reservations on Mar 10, 2023
Dear John;Thank you very much for choosing us and for taking the time to share your experience. We will take your comments into account to improve our service. We hope to see you again soon.Best regards

8/10 Good

LORI, Phoenix

Liked: Staff & service, property conditions & facilities
Response from Tatiana Sánchez - Reservations on Mar 27, 2023
Dear Lori;Thank you very much for choosing us and for taking the time to share your experience. We will take your comments into account to improve our service. We hope to see you again soon.Thanks!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Tatiana Sánchez - Reservations on Mar 25, 2023
Dear Kevin;Thank you very much for choosing us and for taking the time to share your experience. We will take your comments into account to improve our service. We hope to see you again soon.Thanks!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Clean and pleasant hotel in good location. Large rooms and good breakfast. Rooms on street a bit noisy. Check in is 3.00pm so early arrival can be an issue. Very good value.
Stayed 3 nights in Feb 2023
Response from Tatiana Sánchez - Reservations on Mar 6, 2023
Dear David;Thank you very much for choosing us and for taking the time to share your experience. We will take your comments into account to improve our service. We hope to see you again soon.Thanks!