Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St. Louis

Convenient Downtown Location on San Martin Square

Posted Mar 20, 2015
Pros: Location, cleanliness, and quiet
Cons: Reduce breakfast prices a bit.
Location: Excellent steak house across the boulevard. Many outdoor cafes down the street. Easy walk to tourist shopping on Florida St. Parks are adjacent.
A modern, well maintained hotel. Reasonable walking distance to restaurants, parks, shopping. Quiet with comfortable beds. Hotel staff very supportive. I email contacted the concierge a month before our visit and he was able to obtain concert tickets for us at Teatro Colon. I can recommend this hotel.
Comment from Hotel Management
Mar 24, 2015 by Yanina C, Hotel Management
We read your review and are very happy to know you enjoyed your time at the Sheraton and we hope to see you again very soon for your next stay in Buenos Aires.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom São Paulo-Brasil

Hotel no Bairro Retiro-Estação de trens e relógio

Posted Feb 23, 2015
Pros: Arquitetura, instalações, atendimento, sem necessidade de sair para fazer suas refeições e compras variadas.
Cons: Depois de tudo isso, alguém achará que precisará de melhoras?
Location: Foi dito tudo! Próximo à Estação de trens, em frente à torre do Relógio, no Bairro Retiro e no melhor caminho para o Casino Madero.
Não é primeira vez que desfruto de tanta excelência na hospedagem de um hotel. Qualquer brasileiro e qualquer estrangeiro se sentirá muito bem atendido e em lugar muito especial. A propósito, estão procedendo uma reforma que atingirá um anota maior que dez. Parabéns!!!
2 out of 5
by A verified traveler

Posted Feb 19, 2015
Gaston in Park tower concierge was great Would not recommend the hotel (very business and boring). Had to pay for tennis court
Comment from Hotel Management
Mar 24, 2015 by Yanina C, Hotel Management
Thanks very much for all of your comments. We really appreciate them. We hope to have you with us again.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Sao Paulo Brasil

Excelente Hotel próximo do centro.

Posted Jan 20, 2015
Pros: Instalações: piscina e academia
Cons: Atendimento na piscina é bem demorado.
Location: Ótima localização próximo Rua Flórida, Shopping, Teatro Cólon e principais museus.
Quarta vez que me hospedo no hotel é sempre muito agradável, excelente piscina e academia e café da manhã completo.
Comment from Hotel Management
Apr 23, 2015 by Yanina C, Hotel Management
Muchas gracias por su lealtad a Sheraton. Los esperamos nuevamente para seguir disfrutando de nuestros servicios.
2 out of 5
by A verified travelerfrom Brasil

Hotel muito abaixo do padrao Shareton

Posted Jan 18, 2015
Pros: Nada.
Cons: Para o padrão Shareton que estou acostumado, tudo.
Location: Localização boa.
Quarto com ar condicionado velho e ruim, sujo e mal cuidado. Sem nada no frigobar e com o mesmo trancado ate que pedissemos para abri-lo. Equipe do hotel com muita má vontade parecendo que estava fazendo favor para o hóspede. Péssimo. Wifi pago. Café da manhã US$ 30,00.
4 out of 5
Recommended
for Families
by A verified traveler

Buenos Aires

Posted Jan 17, 2015 on Hotels.com
Hotel lobby undergoing renovation. Bathrooms satisfactory but could use an update.
Comment from Hotel Management
Apr 4, 2015 by Yanina, Hotel Management
Thanks very much for all of your comments. We really appreciate them. We hope to have you with us again.
5 out of 5
Recommended
for Couples
by bastianafrom spring texas

great stay with great service in buenos aires

Posted Jan 8, 2015 on Hotels.com
this was a nice hotel. the concierges, especially Eduordo went out of his way to help us. this was my third vacatoin stay at this hotel and hope to return. breakfast was great.
Comment from Hotel Management
Apr 4, 2015 by Yanina, Hotel Management
Thanks very much for the comments you have left at Expedia. We are very happy to read that your stay was so pleasant. Thanks very much for your loyalty to our brand.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom E

Bom hotel, precisa de manutenção

Posted Jan 4, 2015
Em um dos dois quartos o A/C não funcionava e a água do chuveiro estava amarela (ferrugem). Tivemos que pedir outro quarto.
5 out of 5
Recommended
for Families
by A verified traveler

Fantastico!

Posted Dec 28, 2014 on Hotels.com
Ideal para disfrutar en familia. Grandes espacios. La pileta es estupenda y los restaurantes tambien! Muchas opciones dentro del hotel. Nada que decir. Todo impecable! Volveremos
Comment from Hotel Management
Apr 24, 2015 by Yanina, Hotel Management
Muchas gracias por sus comentarios, estamos muy orgullosos de saber que hemos superado sus expectativas. Los esperamos pronto en Sheraton Buenos Aires!
3 out of 5
Recommended
for Families
by Patriciafrom Sao Paulo

O serviço do Hotel caiu muito

Posted Dec 19, 2014 on Hotels.com
Sempre reservo Hoteis no hotéis.com por garantir o melhor preço e por alguns benefícios como Café da manhã incluso e upgrade de quarto conforme as regras do hotéis.com , só que esta vez qdo fui me hospedar fui obrigado a pagar taxa alta para ter beneficio ao cafe da manha que ja esta incluso para todos que faz a reserva pelo hotéis.com e pelo quarto upgrade .