Ratings based on 183 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis

Convenient Downtown Location on San Martin Square

Posted Mar 20, 2015
Pros: Location, cleanliness, and quiet
Cons: Reduce breakfast prices a bit.
Location: Excellent steak house across the boulevard. Many outdoor cafes down the street. Easy walk to tourist shopping on Florida St. Parks are adjacent.
A modern, well maintained hotel. Reasonable walking distance to restaurants, parks, shopping. Quiet with comfortable beds. Hotel staff very supportive. I email contacted the concierge a month before our visit and he was able to obtain concert tickets for us at Teatro Colon. I can recommend this hotel.
Comment from Hotel Management
Mar 24, 2015 by Yanina C, Hotel Management
We read your review and are very happy to know you enjoyed your time at the Sheraton and we hope to see you again very soon for your next stay in Buenos Aires.
4 out of 5
Recommended
for Business Travelers
by julio from Rosario, Argentina.

Sheraton Buenos Aires

Posted Mar 3, 2015 on Hotels
a la habitación del hotel le falta mantenimiento. Poca iluminación. El Clubb Lounge, muy pobre en cuanto a la variedad y calidad de los alimentos y bebidas.
Comment from Hotel Management
Mar 24, 2015 by Yanina, Hotel Management
Sentimos mucho que su estadía no haya sido de su agrado. Su comentario nos motiva a mejorar nuestro servicio día a día. Esperamos volver a tener la oportunidad de demostrárselo!
5 out of 5
Recommended
for Everyone
by A verified traveler from São Paulo-Brasil

Hotel no Bairro Retiro-Estação de trens e relógio

Posted Feb 23, 2015
Pros: Arquitetura, instalações, atendimento, sem necessidade de sair para fazer suas refeições e compras variadas.
Cons: Depois de tudo isso, alguém achará que precisará de melhoras?
Location: Foi dito tudo! Próximo à Estação de trens, em frente à torre do Relógio, no Bairro Retiro e no melhor caminho para o Casino Madero.
Não é primeira vez que desfruto de tanta excelência na hospedagem de um hotel. Qualquer brasileiro e qualquer estrangeiro se sentirá muito bem atendido e em lugar muito especial. A propósito, estão procedendo uma reforma que atingirá um anota maior que dez. Parabéns!!!
Comment from Hotel Management
May 6, 2015 by Yanina C, Hotel Management
Muchas gracias por sus comentarios! Nos alegra mucho saber que su estadía ha sido placentera. Esperamos volver a tenerlo con nosotros en alguna otra oportunidad.
2 out of 5
by A verified traveler

Posted Feb 19, 2015
Gaston in Park tower concierge was great Would not recommend the hotel (very business and boring). Had to pay for tennis court
Comment from Hotel Management
Mar 24, 2015 by Yanina C, Hotel Management
Thanks very much for all of your comments. We really appreciate them. We hope to have you with us again.
4 out of 5
Recommended
for Couples
by Gabriel from Pilar

Sábado en Bs As

Posted Feb 17, 2015 on Hotels
Bien en gral. Hace falta un restyling de la habitación.
Comment from Hotel Management
Mar 24, 2015 by Yanina, Hotel Management
Muchas gracias por su feedback. Lo esperamos nuevamente en Sheraton Buenos Aires!
1 out of 5
Recommended
for Families
by Ana from Cordoba

SHERATON pedimo

Posted Feb 14, 2015 on Hotels
Pésima la atención, el hotel esta viejo y no lo mantienen, el kit de habitación lsmentable para el Precio SHERATON un desastre
Comment from Hotel Management
Mar 24, 2015 by Yanina, Hotel Management
Estimada Ana, muchas gracias por compartir su experiencia en Sheraton Buenos Aires. En estos momentos el hotel se encuentra en plena renovación del lobby. Nos gustaria que nos vuelva a visitar para ver estos nuevos cambios. Nuevamente le agradezco por sus comentarios ya que nos permiten focalizarnos y trabajar duro para mejorar nuestro servicio.
5 out of 5
Recommended
for Couples
by A verified traveler from Sao Paulo Brasil

Excelente Hotel próximo do centro.

Posted Jan 20, 2015
Pros: Instalações: piscina e academia
Cons: Atendimento na piscina é bem demorado.
Location: Ótima localização próximo Rua Flórida, Shopping, Teatro Cólon e principais museus.
Quarta vez que me hospedo no hotel é sempre muito agradável, excelente piscina e academia e café da manhã completo.
Comment from Hotel Management
Apr 23, 2015 by Yanina C, Hotel Management
Muchas gracias por su lealtad a Sheraton. Los esperamos nuevamente para seguir disfrutando de nuestros servicios.
2 out of 5
by A verified traveler from Brasil

Hotel muito abaixo do padrao Shareton

Posted Jan 18, 2015
Pros: Nada.
Cons: Para o padrão Shareton que estou acostumado, tudo.
Location: Localização boa.
Quarto com ar condicionado velho e ruim, sujo e mal cuidado. Sem nada no frigobar e com o mesmo trancado ate que pedissemos para abri-lo. Equipe do hotel com muita má vontade parecendo que estava fazendo favor para o hóspede. Péssimo. Wifi pago. Café da manhã US$ 30,00.
Comment from Hotel Management
May 6, 2015 by Yanina C, Hotel Management
Estimado huésped, gracias por brindarnos feedback sobre su reciente estadía con nosotros. Lamento que no hayamos estado a la altura de sus expectativas, trabajaremos para mejorar nuestro servicio.
4 out of 5
Recommended
for Families
by A verified traveler

Buenos Aires

Posted Jan 17, 2015 on Hotels
Hotel lobby undergoing renovation. Bathrooms satisfactory but could use an update.
Comment from Hotel Management
Apr 4, 2015 by Yanina, Hotel Management
Thanks very much for all of your comments. We really appreciate them. We hope to have you with us again.
5 out of 5
Recommended
for Couples
by Derek from Johannesburg

Perfect Buenos Aires hotel

Posted Jan 13, 2015 on Hotels
Superb location and very good service and amenities
Comment from Hotel Management
Apr 4, 2015 by Yanina, Hotel Management
Thanks for choosing Sheraton Buenos Aires for your last stay. We are very happy to read that your stay was so pleasant. We hope to have you with us again.