Terrace/patio

Reviews of Telmho Hotel Boutique

3.5 out of 5
Telmho Hotel Boutique
Defensa 1086, Buenos Aires, Capital Federal

Reviews

8.4

Very Good

Rating 10 - Excellent. 83 out of 194 reviews" "
Rating 8 - Good. 81 out of 194 reviews" "
Rating 6 - Okay. 14 out of 194 reviews" "
Rating 4 - Poor. 12 out of 194 reviews" "
Rating 2 - Terrible. 4 out of 194 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jules

Liked: Cleanliness, staff & service
It was alright.
The room did not appear as it was on the photos available on the website. The reservation said a twin bed but it was a small single bed. The room was very small. The service was however very good and very friendly. I got used to the very narrow space. The price was good.
Stayed 4 nights in Jun 2023

10/10 Excellent

Carol

Stayed 2 nights in Jan 2023

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
Telmho Hotel Positives 1. Staff were all very nice and helpful. Francisco helped us bring in our luggage from the car. 2. The location is mostly a negative. But the area is nice especially if you enjoy shopping for antiquities, jewelry, and handmade goods. 3. The AC worked and kept the room cool. 4. Iceland's ice cream, Cafe del Árbol, the little bakery down the street (both bakeries we're awesome), and Starbucks was not bad. Negatives 1. Noise: the hotel is directly in front of Plaza Dorrego. Every night something was happening and our room faced the plaza. We literally had the worst room. We did not sleep most of the three nights. We started with drunk guys partying to all hours or drumming. 2. It's a small hotel with so-so amenities. The shower leaked everywhere and didn't drain properly. 3. The toilet paper is thin, single ply. 4. The breakfast left a lot to be desired. You're better off going to Starbucks or better yet, pick up a pastry from the bakery down the street on south defensa and a cafe at Cafe del Árbol. Avoid Birra Bar (expensive and food is awful). The pizza place downstairs is overpriced and not very good. 5. There are so many mosquitoes! 6. There is mold in the shower and most likely the room. 7. It's a budget hotel, so buyer beware.
Stayed 4 nights in Oct 2022

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful speaking both Spanish and English. Breakfasts were simple and intimate. We tried a different restaurant every night for a week and all were within a block or two. The street fair on Sunday was bigger than we expected and made it hard to get an Uber to the Airport. The staff was very accommodative and let us stay in the lobby until the street opened to traffic.
Stayed 6 nights in Jul 2022
Response from Pablo on Jul 22, 2022
Thank you very much for your comment Daniel, we are glad to know that you enjoyed a good stay in our hotel, we send you our best regards and we look forward to seeing you again

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very helpful. The rooms are clean, but very small.
Stayed 1 night in Feb 2020
Response from Constanza Siciliano on Mar 17, 2020
Dear, Thank you for your comments! Kind regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic San telmo location. Very clean and a great bargain. Single room small nicely furnished. Highly recommend.
Stayed 1 night in Dec 2019
Response from Juan on Jan 6, 2020
Thank you for your comment! We are glad that you have enjoyed your stay in Telmho Hotel Boutique.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy stay
The hotel was good and the service was excellent. Only fault the hotel was opposite the square and our bedroom faced that so it was quite noisy late at night.It was very handy to loads of shops and restaurants.
Stayed 4 nights in Nov 2019
Response from Constanza on Jan 2, 2020
Dear Gary, Thank you so much for your comments. We are glad to know you enjoyed your stay with us. Kind regards,

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My rating is based on one thing - there was essentially no wifi in my room. The reason for this is that they have one router on the floor and my room at the front of the building was simply too far from it to make any kind of acceptable connection. The only way I could make a connection with my laptop was by sitting on the floor in front of the door - if I moved only a few feet away to the desk there was no connection. My cell phone wasn't much better, what connection it could make was very weak/slow, and especially upstairs in the bedroom. They gave me another access point which worked - for about a minute and then was useless after that. The reality is they know their system doesn't cover the building but just won't do anything about it, so they're getting this rating. Otherwise, the room was fine and the location couldn't be better, although it was a loft and one has to deal with the stairs. The breakfast was mediocre at best, just bread, croissants and cereal, with a juice, yogurt and canned mixed fruit and coffee, but it was functional. The people were nice. So the place was fine, if you don't really care about internet or are willing to go out in the hall when you need it. I'm not one of those people.
Stayed 7 nights in Nov 2019
Response from Telmho Hotel Boutique on Dec 9, 2019
se tomara en consideración su calificación y su comentario para intentar mejorar lamentamos mucho que no la pasara tan bien como usted lo deseara nuestros mas cordiales saludos

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The "standard" rooms have no windows to the outside and receive very little natural light. Windows in other rooms are also small. Bad smell in bathroom from the drain. "Standard" room was very small with no desk or chair. Location is excellent. Staff generally friendly. Continental breakfast is good. A/C worked well. Beds were comfortable. Bathroom were good. WiFi worked with only brief minor problems. "Deluxe" rooms were entirely acceptable. Reasonable price.
Stayed 3 nights in Nov 2019
Response from Recepción on Nov 19, 2019
muchas gracias por sus palabras se tendrán en consideración para mejorar

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Nice staff. Good breakfast. Single is tiny.
Stayed 1 night in Nov 2019
Response from Constanza on Nov 4, 2019
Dear, Thank you so much for your comments! Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Room Great Size.Nice Breakfast. Most Helpful Staff. Nice Area Restaurants Bars Etc.Very Happy.
Stayed 10 nights in Oct 2019
Response from Constanza on Nov 4, 2019
Dear, Thank you very much for your comments. We are glad to know you enjoy your stay! Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019
Response from Marcos on May 15, 2019
Estimado, Muchas gracias por sus comentarios. Nos alegra saber que disfrutó su estadía con nosotros. Vuelva pronto!! Saludos cordiales,

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great little hotel in a great area. Walking distance to the main attractions and everything you need basically on your doorstep.
Stayed 1 night in Apr 2019
Response from Marcos on May 13, 2019
Dear, Thank you very much for your comments, we really appreciate them. Come back soon! Kind regards,

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, but beware ATM’s
Great staff, particularly Constanta, who loaned us a Sube card for the duration, which gave us cheap fares. Location is excellent, (on Plaza Dirriega which has great atmosphere from 10am to 10pm - we even saw Tango dancers on Saturday morning, but Sunday has a big market). We had no problems walking around the local area - went to a Millonga about 500 meters away at 10pm and walked back after midnight, admittedly along well-lit streets. The only gripe was the bad drain smell in the room as soon as you enter, (but do not notice it after a few minutes). breakfast was very nice. It was also about 15 minutes walk to the metro, which could be a chore after a long day, but taxis were cheap. A real problem with Argentina that I did not appreciate is the really expensive ATMs that can charge over 400 pesos for withdrawing 2000. They have a limit and I was never able to get more than 3000 pesos and that was only once. strongly suggest you bring the cash you will need.
Stayed 5 nights in Mar 2019
Response from Marcos on May 13, 2019
Dear, Thank you very much for your comments, we really appreciate them. Come back soon! Kind regards,

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Marcos on May 13, 2019
Dear, Thank you very much for your comments, we really appreciate them. Come back soon! Kind regards,

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Very good location. It is located in the heart of San Telmo. It is easily accessible from the international airport and cruise terminal by public transportation or taxi.
Stayed 2 nights in Mar 2019
Response from Constanza on Mar 13, 2019
Dear, Thank you very much for your comments, we really appreciate them. Come back soon! Kind regards,

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Small hotel on the square in the heart of San Thelmo. We'll located. Very busy outside on the weekend.market, dancing, singing, fun to watch. Friendly and helpful staff.
Stayed 1 night in Feb 2019
Response from Constanza on Mar 5, 2019
Dear, Thank you very much for your comments, we appreciate them. Hope you come back again soon. Kind regards,

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
I already reviewed it, all good. Great location. Would stay again.
Stayed 1 night in Feb 2019
Response from Constanza on Mar 5, 2019
Dear, Thank you very much for your stay and comments. We will we glad to see you again soon! Kind regards,

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
We loved the location overlooking the square though Saturday nights are are very busy and noisy until early hours. Earplugs are necessary. Otherwise it is great, easy access to everything and safe to walk around.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveler

Stayed 4 nights in Jan 2019

4/10 Poor

Monica

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad decision
Smell really bad all the room
Stayed 1 night in Dec 2018
Response from Constanza on Jan 24, 2019
Dear Monica, We are really sorry you experienced that. We recognize there was a trouble with the pipes that night and we took action after you told us. Fortunately, the problem is solved now. Hope you come back and have a better stay with us. Kind regards,

10/10 Excellent

Paul

Great place, perfect for what we wanted- a safe, well located, good value stay in Buenos Aires.It's right in San Telmo amongst many restaurants. We walked to Puerto Madero and the nature reserve very easily. We had a smaller room (our choice) with only an internal window- it was fine for us and there are other choices if you want different facilities. The staff were lovely and helped us with recommendations and also sent laundry out for us. We definitely recommend this place- thanks!
Stayed 1 night in Nov 2018
Response from Marcos on Dec 12, 2018
Dear Paul, thank you very much for your comments and recommendations, help us to improve our quality and service so passengers have the best experience here in San Telmo

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Constanza on Nov 27, 2018
Estimada Evelyn, Muchas gracias por su puntuación. Saludos cordiales,

10/10 Excellent

Robert, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in the heart of San Telmo
We loved the split-level room with a sofa area downstairs. Comfortable accommodation, very friendly service and in the heart of San Telmo - perfect to explore the Casco Histórico. Excellent value all round.
Stayed 1 night in Oct 2018
Response from Constanza on Nov 20, 2018
Dear, Thank you very much for sharing your experience with us, we are glad to know you enjoyed it. Kind regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was just great, with the square right at your front door. The locals came out to dance on the Sunday night and the weekend market was right at the front door too. The staff were very helpful and had good English. We walked from here to catch the ferry to Uruguay which was also helpful.
Stayed 4 nights in Oct 2018
Response from Constanza on Oct 30, 2018
Dear Sir or Madame, Thank you very much for your commets. We are glad to know you had a great stay at our hotel. Hope to see you back soon. Kind regards,

8/10 Good

JFA, Canada

Liked: Staff & service, property conditions & facilities, room comfort
Everything went well. Special thanks to Constanza for her help and her professionalism. Super location! My room (103) was small but ok for a short stop. The mattress is in terrible condition and the sheets are really tired. Breakfast is... the minimum. If you fix those 3 things, you gonna have one of the best place to stay in San Telmo ! Invest a minimum, you’ll see how your next customers will appreciate.
Stayed 1 night in Aug 2018
Response from Constanza on Aug 28, 2018
Dear Jeff, Thank you very much for your comments, they always help us to be better. We are happy to know you enjoyed your stay with us. Hope to see you again soon! Kind regards,

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018
Response from Constanza on Aug 3, 2018
Muchas gracias David! Saludos,

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Located on the main square in San Telmo which is great for the local bars, restaurants and food/antique market. We booked to stay at this hotel twice on our holiday to Argentina. The main reason for choosing this hotel was so we could leave some of our luggage whilst travelling to other parts of the country. On our first stay we were given room 202 which overlooked the square which in the early evening was particularly pleasant as we were able to enjoy the music of the tango. On our second visit we were unable to get the same room but the room we had was equally as nice just missing the music! The staff were very friendly and helpful with any questions we had or assistance in booking trips/taxis. We had a small problem when booking a day trip to Colonia which Constanza was happy to contact the company to make sure we got our tickets. She completely sorted it all out whilst we were able to continue to enjoy our time in Buenos Aires. We would recommend this hotel for location and staff. It really did make our stay in Buenos Aires perfect.
Response from Carla Traverso on Apr 4, 2018
Dear Eleanor and John, Thank you for sharing your comments with us. We are so happy that you can enjoy your experience in Buenos Aires City. We hope to welcome you back in another opportunity. Kind regards!

4/10 Poor

Jim H., Florida, U.S.

Disliked: Property conditions & facilities, room comfort
There was no air conditioning in the lobby and hallways when we arrived in evening. The hotel regulates air conditioning ( it was set at 24° ). I had to beg to get it lowered to 21°. There were no glasses in room to rinse after brushing your teeth. The bathroom sink is almost flat ( so when you rinse after brushing your teeth; the water splashes onto you ). There is no ice available at hotel. We left 3 days early ( because we were not happy there ). But the hotel did not refund any money for the remaining 3 days we did not stay there.
Stayed 7 nights in Feb 2018
Response from Luciano Bolla on Feb 18, 2018
Dear James Hagy, The city of buenos aires carries out an environmental practice for hotels where it suggests the use of air conditioners in 24ºC, and so reduce the energetic consumption and consequent environmental contamination. That is why we join the campaign, since the tourism industry is one of the most damaging causes, our commitment is also with the planet in the application of good quality management practices. Your case was solved in reception, the room reserved by you, according to the detailed features on the web, it was not to your liking, we offered an Upgrade with charge for the days available, since it was a single night that there was no availability in our Suites. As a non-refundable reservation we can not cancel your payment made to Expedia. We regret the inconveniences and misunderstandings, we work to improve our service every day. Thank you very much for sharing your comments with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Very kind staff (Constanza) who helped me with a Spanish-speaking phone call to the airline. Great location as the Sunday market was right outside the door. This did mean the taxi had to drop me off a street before the hotel and I had to walk the last bit. Not a problem for me, but might be an issue if you’ve got loads of luggage. Would stay there again for a similar short stay as quiet overnight as had an inside room (although no window - due to my budget).
Stayed 1 night in Jan 2018
Response from Carla on Jan 10, 2018
Thank you very much for your comments! We are happy to have accompanied you in your experience!

10/10 Excellent

PALDEN , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great location opposite Plaza Dorega. Could walk to many points of interest. Its a great place to be on Sundays. We had a room with a Plaza view .we could watch all the events from our room. Excellent staff, good simple breakfast. Loved the warm milk. Had an excellent stay at The Hotel.
Stayed 6 nights in Oct 2017
Response from Carla Traverso on Nov 5, 2017
Thanks Palden! Hope to see you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff goes above and beyond to make you feel at home.
Stayed 3 nights in Aug 2017
Response from Carla on Aug 26, 2017
Thanks for sharing your stay with us!

10/10 Excellent

Luiz, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location/Staff
Great location, such charming area. Staff was really nice and warm, breakfast included. I for sure will be back to BUE and to this hotel!
Stayed 4 nights in Jul 2017
Response from Recepción on Jul 22, 2017
We are glad you enjoyed your stay and you are more than welcome for a next time. We appreciate you took some time to comment, it helps us improve our service further.

8/10 Good

Ruben, Colombia, Medellin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The place are good, near to my favorite restaurant in Puerto Madero.
Response from Carla - Responsable de Gestión de Calidad on May 30, 2017
Dear Ruben, thank you for sharing with us your commments! Hope to see you again! Kind regards!

8/10 Good

daitheboot, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff and fantastic value
Great place to base yourself in BA
We appreciate your comment. Every word counts in our improvement.

2/10 Terrible

philip

Disliked: Staff & service
Management partied and guests tried to sleep
Management held a party with a few hours notice and kept everyone awake with very loud electro music to 1am. Guests were obviously a low priority that night! Check the hotel: its not a youth hostel!
Dear Philip, We apologize for the inconvenience. Our hotel, like many others, lends its spaces for private events, the same ones are given always maintaining as priority our main objective: quality in personalized service. They comply with the information given by reception staff, such as harrios, invitations and tickets; In addition to comply with the regularizations of the city. Your comments also help us improve. Thank you very much!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Staff are very helpful. Wifi is strong and breakfast is decent. First bed was very soft and sheets had holes in them in the tiny single room but second room I stayed in was excellent value for money, more space and decent bed.

10/10 Excellent

Lin, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!
Staff is very helpful for anything you want. Good location.
Response from Staff on Jan 10, 2017
We´re glad to help you make your stay pleasant.

10/10 Excellent

Maricarmen, Rio de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for my trip
Great place super friendly staff. Only had issues with wifi.

4/10 Poor

Scott

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Too noisy to sleep
We had asked for quiet room but assured that even though we faced plaza it would be fine but it was too noisy at night n we were gone everyday hated to take time to move - just lived with it Also air conditioner right over bed. Bed too soft needs better mattress. Breakfast is just coffee n bad rolls. Not a good experience

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing! They definitely go out of thirst way to ensure you are satisfied, even with the smallest of details. Also very honest.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is very good hotel in very good neibourhood
The hotel is good. The breakfast is all packaged jams and cream cheese and toast and coffee. Try one of the best restaurant for BBQ in the 2nd block from hotel in defencia. You do not miss sick you can see the BBQ from outside and it is busy with locals.

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Pedro

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
A convenient location and ?
While the location is convenient and the staff is friendly, I found my room disappointing in several ways. It needed to be reconditioned. There were marks on the wall and floor. A step to the sleeping loft was worn away. The bed was uncomfortable.

10/10 Excellent

Victoria, Corvallis, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Telmo Boutique Find!
This was a find in a beautiful part of the city. Easy accessibility to attractions. All of the staff were amazing! We were given fabulous recommendations for eateries as well as helpful directions navigating the buses. A satisfying breakfast was served every day. The only complaint I had was that the thermostat in our room didn't function properly even though staff graciously tried to fix it. Also, our room was above the busy street so noise and fumes wafted into the room which was unpleasant. However, the street did quiet down by midnight.

8/10 Good

Fred, Miami. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, location *****, just great.
very impressed of how clean it was, perfect location, plaza right in front awesome. tango dancing all of the time. very friendly staff. could not ask for more. highly recommend it. would come back. excellent breakfast.

10/10 Excellent

Linda, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot to enjoy San Telmo!
This unique hotel was my favorite! The location was perfect - on Plaza Dorrego where there was always some action to enjoy. It was situated on two floors with a lovely little balcony - I loved it here!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michelle , Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Great option right opposite Plaza Dorrego
I really like this hotel, for the location, staff and quiet and clean. On this visit the room I had was split level which was nice but there was a large window which could not physically be accessed to close so the mechanical ventilation noise could not be shut out. It was not loud or rattling though so no real problem. Both this room and room in previous stay have tiny shower and have to open the door if you need to pick up soap! But good water pressure and temperature and clean, and good towels so again, no big drama...