Ratings based on 587 Verified Reviews
They paid and stayed. We double-checked. 3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Everyone
for Everyone
by Runner Weekend from Ontario, Canada
Could be great if cleaner and more welcoming.
Posted Jan 29, 2013
Pros: Good coffee. Good fridge. Comfortable bed. Newer decor.
Cons: Dirty decorative throw. Very dirty clouded windows. Aloof staff.
Location: It was a little weird from google directions, and under an overpass, but close to downtown and not too bad.
The throws on the bed were dirty. The windows were very dirty. The bathroom was fairly good and in good condition. The bed and pillows were comfortable. There was a decent amount of space in the room. Art and decor was fairly modern and nice. The furniture was up to date. We liked the fridge in the cabinet. The coffee was great for in room complimentary coffee. The elevators were a little shaky and scary. The pool was a good temperature with lots of light but the bottom of the windows were corroding and covered in salt. The cleaning staff was friendlier than the front desk staff. The front desk staff were ok and did a good job but didn't seem too interested or welcoming (they are effective enough if you're not easily put off).
Recommended
for BusinessTravelers
for BusinessTravelers
by farmer
nice hotel
Posted Jan 7, 2013
Pros: location
Cons: foods are ok
Location: oooook
comfortable place and location, will recommend the place to friends
Recommended
for Everyone
for Everyone
by A verified traveler from Queensbury, N.Y.
nice clean hotel
Posted Jan 24, 2013
Pros: great food. Nice clean pool
great staff. Especially the restaraunt staff.Nice short walk to the Niagara center.
Recommended
for Everyone
for Everyone
by A verified traveler
Amazing stay
Posted Jan 15, 2013
My experience at the hotel was good. It was mine and my boyfriends first time staying in buffalo and overall we enjoyed every minute. The hotel was a reasonable price and the overall look was nice. The room was comfortable and the front desk was friendly and helpful. I would recommend this hotel to someone who would be staying in buffalo and when I go return I plan on staying at this hotel.
Recommended
for Everyone
for Everyone
by A verified traveler
better than we thought
Posted Jan 14, 2013
very impressed, we can't believe how inexpensive it was for a very nice hotel
Recommended
for Families
for Families
by brad from Mississauga, ON, Canada
Acceptably Good
Posted Jan 14, 2013
Pros: pool with my kids
Cons: Cold running Water in Hot Taps
Location: convenient
great buy from expedia. Front Desk service excellent both, upon check-in and check out. Provided me and my boys with free meal...though it was a pizza but a good one. Only disappointment was initial Water run in tap(s) was COLD for a long time to wait in the Morning!! Though I will plan to go back again.
Recommended
for BusinessTravelers
for BusinessTravelers
by A verified traveler
Great for business
Posted Jan 13, 2013
Nice hotel to stay! Close to Downtown! Nice fitness room. Disappointed for paying parking! Wireless free. comfortable room. the building needs to be update.Good value tough.
Not Recommended
for Everyone
for Everyone
by Josie from Kentucky, USA
Expectations you get what you pay for.
Posted Jan 8, 2013
Pros: Nothing
Location: Rowdy
Was disappointed bathroom freezing light bulb was burned out ceiling in bathroom was peeling. Room was rated as a three star should be rated as one and half to a two star. No hot water for showers. Front desk staff was superb. Travelers from Ky.
Recommended
for Everyone
for Everyone
by Lucinda from Pennsylvania
Good location for downtown activities.
Posted Jan 1, 2013
Pros: Location
Cons: Room decor was dull and needed repair
Location: Perfect for accessing light rail for uptown activities and close to inner harbor and canal district.
The staff was very helpful and friendly. Check-in and check out was quick and easy. Location was perfect for a downtown event. I enjoyed having the coffee maker in the room. For the rates this hotel charged, I was surprised that the cost of parking was not included as well as a breakfast. The facility was clean but showed some signs of wear and tear. The wallpaper above the climate control unit in the room was peeling away from the wall. Some of the carpeting looked worn. With all the downtown activities available to visitors, this is a great location but needs some TLC. Offering free parking and a breakfast would make it even more attractive for weekend or one-night visitors.
Recommended
for Everyone
for Everyone
by Scott from Toronto, ON, Canadad
Adams mark
Posted Jan 25, 2013
Pros: Great location and great staff
Cons: None
Location: Easy on and of thruway
Staff was very helpful room was available on time and clean.