Exterior

Reviews of Red Roof Inn Buffalo, TX

2 out of 5
Red Roof Inn Buffalo, TX
2736 W Commerce St, Buffalo, TX

Reviews

8.4

Very Good

Rating 10 - Excellent. 140 out of 328 reviews" "
Rating 8 - Good. 132 out of 328 reviews" "
Rating 6 - Okay. 33 out of 328 reviews" "
Rating 4 - Poor. 12 out of 328 reviews" "
Rating 2 - Terrible. 11 out of 328 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, clean room
Stayed 1 night in Feb 2024
Response from Tianna RediResponse Specialist on Feb 27, 2024
Hello Carl, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Buffalo, TX. It's great to see you enjoyed your stay, resulting in a 5/5 score. It is so rewarding to read that our hotel was easy to locate and that you were pleased with the cleanliness of the room. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. Red Roof can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Red Roof Management

8/10 Good

Rudolph Carabajal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bossman could be lil more friendly . Overall it was quick and very sufficient.
Stayed 1 night in Jan 2024
Response from Antonio,RediResponse Specialist on Jan 11, 2024
Dear Rudolph Carabajal,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN BUFFALO TX. It’s great to hear that you found our property to be suitable for your accommodation needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. In regards to what you described as the boss not being very courteous, please accept our sincerest apologies.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

4/10 Poor

Taylor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Toni-Ann RediResponse Specialist on Dec 21, 2023
Hello Taylor,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 2/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the futureSincerely,Red Roof Management

6/10 Okay

DENNIS

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Toni-Ann RediResponse Specialist on Dec 18, 2023
Hello Dennis,Thank you for choosing to stay at our Red Roof. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

8/10 Good

Nathan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
The floor in the room was in terrible shape, other than that everything was fine.
Stayed 1 night in Dec 2023
Response from Toni-Ann RediResponse Specialist on Dec 12, 2023
Hello Nathan,Thank you for being a guest at our Red Roof Inn Buffalo, TX. We appreciate your 4/5 score, but are disappointed to know that you found the floors to be in bad shape. We strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, RediResponse Specialist

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Xao RediResponse Specialist on Feb 15, 2024
Thank you for sharing your perfect rating with us, Cesar. Our staff at the Red Roof Inn Buffalo, TX was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

6/10 Okay

Cynthia

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Service mixed at front desk. Ice machine did not work. Switch on lamp broken. Phone did not have buttons on it to make calls. Old food left in microwave from prior guests. Floors and bed linens were clean.
Stayed 1 night in Dec 2023
Response from LaTunde Murrant. Rewards Specialist on Dec 5, 2023
Dear Cynthia,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GALLUP. Thank you for your 3/5 rating. At Red Roof it's rewarding to know that the floors and bed linens were clean. However, as it relates to the customer service you received, issues with the ice machine and all other concerns that you mentioned. These will be taken into consideration and shared with management. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Excellent

TOMOO

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from LaTunde Murrant. Rewards Specialist on Dec 5, 2023
Hello Tomoo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO TX and I appreciate your 5/5 score following your stay. Red Roof aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 Good

donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time to stay here and its not bad. The only thing is the bed is too hard for me. And it has a great bar and diner next door.
Stayed 1 night in Nov 2023
Response from Toni-Ann RediResponse Specialist on Nov 14, 2023
Hello Donna,Thank you for your comments after your recent stay with us here at the Red Roof Inn Buffalo TX. Your comments regarding the convenience of our location and you enjoying your stay with us, though you found the bed to be uncomfortable are much appreciated. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town. Very truly yours, Toni-Ann Red Roof ManagementRediResponse Specialist

10/10 Excellent

Candelaria

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised at how clean the room was. This property is off of a major interstate highway, so there is always traffic. The people around us didn't seem friendly and a bit scary. However, we made the most of our stay.
Stayed 1 night in Oct 2023
Response from Linton Red Roof Management Rediresponse Specialist on Nov 1, 2023
Dear Candelaria,Thank you for sharing your thoughts following your recent visit to RED ROOF INN BUFFALO TX. It's good to read that our clean room met your expectations. However, you indicated that the clientele around our property was the downside to your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

6/10 Okay

Katherine

Traveled with partner
Clean. Worn
Stayed 1 night in Oct 2023
Response from Recordo Rediresponse Specialist on Oct 25, 2023
Hello Katherine,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN BUFFALO TX. We value you as a our guest and welcome your 3/5 score. It's great to hear that you were pleased with our level of cleanliness though you indicated that our upkeep wasn't up to par. We always enjoy hearing about the positive experiences our guests have at our Red Roof properties and will take your comment into consideration.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 Good

Chandra

Traveled with family
Room was clean and comfortable. Outside isnt very appealing, but they are doing construction and remodeling.
Stayed 1 night in Sep 2023
Response from Oshane RediResponse Specialist on Sep 24, 2023
Dear Chandra, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN BUFFALO TX regarding the cleanliness and comfortability. I do apologize for any issues highlighted that hindered your stay. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

8/10 Good

Joel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Kerry-Lee RediResponse Specialist on Sep 17, 2023
Dear Joel, We at the RED ROOF INN BUFFALO TX truly appreciate your scoring of 8/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Sharma RediResponse Specialist on Sep 12, 2023
Hello Charles, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO TX and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

8/10 Good

shauntell

Liked: Staff & service
Just needs an update
Stayed 2 nights in Aug 2023
Response from Nishaye Red Roof Management on Aug 22, 2023
Dear Shauntell, We appreciate your comments regarding your recent stay at the Red Roof Inn Buffalo, TX. It's great to see you enjoyed your stay, resulting in a 4/5 score. However, I'm a bit saddened to see that the upkeep of the hotel was not to your liking. We will definitely take your advise into consideration to provide a better experience for guests, as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for a night stop over just off the 45. There is some improvement works going on to the hotel, but we didn't hear any noise from it at all. The rooms are spacious and clean and the staff are lovely. There are loads of places to grab quick bite nearby, and parking is plentiful and easy.
Stayed 1 night in Aug 2023
Response from Sharma RediResponse Specialist on Aug 16, 2023
Dear Katy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BUFFALO TX. I am happy to hear that you found our hotel to be super convenient and in close proximity to I-45, the rooms to be spacious and clean, and all the other kind remarks highlighted resulting in a 5/5 score.Thank you again for your kind words. We hope to continue to provide great experiences for you.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slept like a Log
This was the best hotel we stayed by far. Great night sleep a/c was on when we entered the room and usually they are off and easy access to and from restaurants. The only thing I can complain about is there wasn't a slip mat in the shower.
Stayed 1 night in Jul 2023
Response from Xao RediResponse Specialist on Aug 4, 2023
The team at our Red Roof Inn Buffalo, TX would like to thank you for sharing your feedback with us, Michael. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our easy accessibility to restaurants, along with our property providing you with a great night's sleep delighted our staff. As it pertains to the lack of a slip mat in the shower, this may be taken into consideration going forward.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us again in the future. Faithfully,XaoRediResponse Specialist

10/10 Excellent

norris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Xao RediResponse Specialist on Aug 4, 2023
Thank you for sharing your 5/5 rating with us, Norris. Our staff at the Red Roof Inn Buffalo, TX was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

4/10 Poor

Harry

Business traveler
Disliked: Cleanliness, amenities
There was cockroaches on walls and around the toilet!
Stayed 1 night in Aug 2023
Response from Dannielle Rediresponse Specialist on Aug 3, 2023
Dear Harry,I appreciate you sharing your feedback following your stay at the RED ROOF INN BUFFALO TX. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,DannielleRed Roof Management

10/10 Excellent

DALE

Stayed 1 night in Jul 2023
Response from Xao RediResponse Specialist on Jul 24, 2023
Hi Dale,Our team at the Red Roof Inn Buffalo, TX would like to thank you for sharing with us. We were pleased to read that we earned your perfect score. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Xao RediResponse Specialist on Jul 19, 2023
Thank you for sharing your perfect rating with us, Tameka. Our staff at the Red Roof Inn Buffalo, TX was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Xao RediResponse Specialist on Jul 19, 2023
I appreciate the time that you took to share your sentiments with us, Jazmine. Our team at the Red Roof Inn Buffalo, TX were pleased to see that we earned your 10/10 rating following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps us to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRediResponse Specialist

10/10 Excellent

Coretta

Stayed 1 night in Jul 2023
Response from Xao RediResponse Specialist on Jul 31, 2023
Thank you for sharing your 5/5 rating with us, Coretta. Our staff at the Red Roof Inn Buffalo, TX was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

10/10 Excellent

Lexaus

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Antonio,RediResponse Specialist on Jun 28, 2023
Hello Lexaus, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO TX and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

8/10 Good

Jerry

Traveled with group
Liked: Staff & service
Good value for the price.
Stayed 1 night in Jun 2023
Response from Sharma RediResponse Specialist on Jun 23, 2023
Hello Jerry,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BUFFALO TX. We sincerely appreciate your comments and are happy to hear you had a great stay with us regarding you found your visit to be of good value for the price prompting your 4/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once more, thank you for your review. We hope to continue to provide great experiences for you.Sincerely,Sharma Red Roof Management RediResponse Specialist

8/10 Good

Janna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
It looks like it was recently updated, the room was clean. Bed was firm, pillows were not the comfiest. But overall we were happy with the value.
Stayed 1 night in Jun 2023
Response from Xao RediResponse Specialist on Jun 22, 2023
Thanks for sharing your feedback with us, Janna. The staff at our Red Roof Inn Buffalo, TX were elated to see that we earned your 8/10 score. You mentioned some highlights, such as our clean rooms and the firm beds, which were pleasing to read. However, you stated that the pillows were the most comfortable. Nevertheless, we were happy to know that you were happy with the value received from your stay.Thank you again for your review. It would be our pleasure to have you under our roof again in the future.Respectfully,XaoRediResponse Specialist

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Dannielle Rediresponse Specialist on Jun 9, 2023
Hello Carolyn, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO TX and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

2/10 Terrible

janett

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Oshane RediResponse Specialist on May 31, 2023
Hello Janett, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO TX and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

10/10 Excellent

Sussn

Stayed 1 night in May 2023
Response from Abigail RediResponse Specialist on May 23, 2023
Hello Sussn,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Buffalo, TX and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AbigailRediResponse Specialist

10/10 Excellent

Matt

Liked: Staff & service
Disliked: Amenities
Just need some detail cleaning on the bathroom wall.
Stayed 1 night in May 2023

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort
No coffee in room.
Stayed 1 night in May 2023
Response from Olivia RediResponse Specialist on May 10, 2023
Hello Sharon,Thank you for taking the time to write a review of your stay at the Red Roof Inn Buffalo, TX. We value you as our guest and welcome your 4/5 rating. I was saddened to read that your stay fell short due to no coffee being in the room. Please accept our sincerest apologies for any inconvenience this may have caused. Your feedback is critical as we strive to deliver a clean, comfortable and value- based experience for all guest. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRediResponse Specialist

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Olivia RediResponse Specialist on May 4, 2023
Hello Charles,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Buffalo, TX and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although there are some renovations happening, it was a pleasant stay as always. It was nice to see them updating the property.
Stayed 1 night in Apr 2023
Response from Oniel Rediresponse Specialist on May 2, 2023
Hello Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BUFFALO TX. It is so rewarding to read that you had a great encounter with us and we truly appreciate you letting us know that although our property is undergoing renovation you still had a pleasant stay with us. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist

8/10 Good

Jose

Liked: Staff & service
Stayed 1 night in Apr 2023
Response from Olivia RediResponse Specialist on May 18, 2023
Hello Jose, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BUFFALO TX and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRediResponse Specialist

4/10 Poor

Nathan

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room could have been cleaner and in better condition.
Stayed 1 night in Apr 2023
Response from Xao RediResponse Specialist on Apr 24, 2023
Thanks for sharing your feedback with us, Nathan. The team at our Red Roof Inn Buffalo, TX was saddened to see that we failed to provide you with a satisfactory stay. You mentioned that the cleanliness was subpar and that the room could've also been in better condition, which hindered your stay. As such, your feedback will be kept into consideration going forward.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging.Best wishes,XaoRediResponse Specialist

10/10 Excellent

Katie

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Apr 2023
Response from Gabrielle RediResponse Specialist on Apr 7, 2023
Thank you for taking the time to leave a review, Katie. Myself and the staff at the Red Roof Inn Buffalo, TX appreciate your 5/5 score following your stay. We are delighted that you appreciate the effort we make towards creating an enjoyable experience for all our guest. I am happy that you found our staff to be very friendly. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5 star experience.With thanks, Gabrielle RediResponse Specialist

10/10 Excellent

victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was so sweet and accommodating
Stayed 2 nights in Mar 2023
Response from Sharma RediResponse Specialist on Mar 22, 2023
Dear Victoria,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BUFFALO TX. We sincerely appreciate your comments and are happy to hear you had a great experience with us regarding you found our staff to be sweet and accommodating. We always enjoy hearing about the positive experiences our guests have at our hotels. Your feedback is important to us, so thank you for sharing. We appreciate your 5/5 score.Once more, thank you for your review. We hope to continue to provide great experiences for you.Sincerely,SharmaRediResponse Specialist

8/10 Good

Freddy

Stayed 1 night in Mar 2023
Response from Xao RediResponse Specialist on Apr 14, 2023
I appreciate the time that you took to share your sentiments with us, Freddy. Our team at the Red Roof Inn Buffalo, TX appreciated your 4/5 score following your stay. In the future, please consider adding comments so that we know what we're doing well and where we can improve our services. Guest feedback, like yours, helps us to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRediResponse Specialist

2/10 Terrible

MaryAnne

Disliked: Cleanliness, staff & service, property conditions & facilities
I only stayed there since I knew them for years going to that area. There has since been other better hotels built in the area that I would have stayed instead. It was a hotel good for the areas workers but not a traveler like me. And again no ice machine. The real turn off was the filthy window and chair in the room.
Stayed 1 night in Mar 2023
Response from Gabrielle RediResponse Specialist on Mar 16, 2023
Dear MaryAnne,Thank you for taking the time to tell us about your experience at the Red Roof Inn Buffalo, TX. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. You indicated that our hotel would be good for the area workers but not for a traveler like you. You also mentioned that there was no ice machine and that the uncleanliness of the window and chair hindered your experience. Our team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Best Regards, Gabrielle RediResponse Specialist

10/10 Excellent

Melissa, Bartlesville

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, pets stay free, nice location, not too expensive.
Stayed 1 night in Mar 2023
Response from Gabrielle RediResponse Specialist on Mar 16, 2023
Thank you for taking the time to leave a review, Melissa. I appreciate your comments regarding your recent stay at the Red Roof Inn Buffalo, TX. I am thrilled to read your remarks about our clean rooms, friendly staff, nice location and our affordability. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive feedback like yours, is always an encouragement to our staff as we strive to continuously improve the quality of our guest experience. Thank you again for sharing your experience. We loved hosting you and your fur-baby and hope you will bring them back to take further advantage of our pet-stay-free policy.Sincerely, Gabrielle RediResponse Specialist

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Basic but clean
Well-situated by the highway and town services with plenty of off-street parking. Room is nice enough--but clean!--with basic toiletries and both a fridge and a microwave, which was appreciated. No in-room coffee set-up but it's in the lobby 24/7. Don't forget to ask for the wifi password at check-in as it won't be on the sleeve of your room key.
Stayed 1 night in Mar 2023
Response from Gabrielle RediResponse Specialist on Mar 16, 2023
Dear Valued Guest,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the Red Roof Inn Buffalo, TX. I am happy that that you were satisfied with our rooms, especially in relation to the amenities and toiletries provided in the room. Positive feedback like yours, is always an encouragement to our staff as we strive to continuously improve the quality of our guest experience. Please know that we value you as our guest and appreciate your business.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area.Sincerely, Gabrielle RediResponse Specialist

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really unique, but we weren't looking for unique. We were looking for a clean, safe, inexpensive place to stay the night. This fit the bill very well. The desk clerk, Cat, was awesome and very helpful.
Stayed 1 night in Mar 2023
Response from Gabrielle RediResponse Specialist on Mar 16, 2023
Thank you for taking the time to leave a review, Robert. I appreciate your comments regarding your recent stay at the Red Roof Inn Buffalo, TX. I am happy that you were pleased with our clean, safe and inexpensive hotel. Your remarks regarding our awesome and helpful staff are much appreciated. Positive feedback like yours, is always an encouragement to our staff as we strive to continuously improve the quality of our guest experience.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience. Sincerely, Gabrielle RediResponse Specialist

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Toni-Ann RediResponse Specialist on Mar 1, 2023
Thank you for taking a moment to complete our survey, Miguel. Myself and the staff at the RED ROOF INN BUFFALO TX appreciate this 4/5 rating following your stay. We would love for you to consider adding comments to your survey in the future, to let us know what we’re doing well and where we can improve.Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again, we do hope you will give us the opportunity to welcome you under our roof again.Sincerely,Toni-AnnRediResponse Specialist

8/10 Good

David

Liked: Staff & service
Stayed 2 nights in Feb 2023
Response from Linton Rediresponse Specialist on Feb 28, 2023
Dear David,Thank you for taking a moment to complete our survey. We appreciate your 8/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you for choosing RED ROOF INN BUFFALO TX. We hope we have the opportunity to see you again in the future.Best regards,LintonRediresponse Specialist

10/10 Excellent

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything thing went well at checkin.
Stayed 1 night in Feb 2023
Response from Oniel Rediresponse Specialist on Feb 24, 2023
Hello Jonathan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BUFFALO TX. It is so rewarding to read that you had a great encounter with us and we truly appreciate you reaching out letting us know that everything went well at check-in. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,OnielRediresponse Specialist

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Linton Rediresponse Specialist on Feb 21, 2023
Dear Patrick,Thank you for taking a moment to complete our survey. Everyone here at the RED ROOF INN BUFFALO TX was proud to see your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Best regards,LintonRediresponse Specialist

10/10 Excellent

Jacquelin

Stayed 1 night in Jan 2023
Response from Toni-Ann RediResponse Specialist on Jan 23, 2023
Hello Jacquelin,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Buffalo TX appreciate your 5 star rating following your stay. We're pleased to know we met your expectations In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your feedback. We hope you’ll visit us again on your next trip!Sincerely,Toni-AnnRediResponse Specialist

8/10 Good

Marilyn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy to find. Loved the hand held shower wand! All motels should have them. The beds weren't really comfortable.
Stayed 1 night in Dec 2022

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022