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Reviews of CenterWay Hotel Tonawanda

2 out of 5
CenterWay Hotel Tonawanda
225 Crestmount Avenue, Tonawanda, NY

Reviews

7.6

Good

Rating 10 - Excellent. 275 out of 849 reviews" "
Rating 8 - Good. 273 out of 849 reviews" "
Rating 6 - Okay. 150 out of 849 reviews" "
Rating 4 - Poor. 96 out of 849 reviews" "
Rating 2 - Terrible. 55 out of 849 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Carol, abingdon

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, not much to report. The rooms have TVs with only cable, I'd recommend you bring an Amazon firestick for streaming. There's a big mirror behind the bed, which is nice
Stayed 1 night in Apr 2024

10/10 Excellent

Albina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the eclipse and for niagara because it was the most affordable i could find. Our room was very clean and comfortable. I loved the way the room was set up & the older charm of the room was nostalgic to hotels ive stated at as a kid, which made it more cozy. The little window bed was our favorite part. The staff was very kind & coffee in the morning was much appreciated. If im ever back in this area i'd stay here again.
Stayed 2 nights in Apr 2024
Response from GM on Apr 17, 2024
We, at Centerway Hotel greatly appreciate you taking the time to express your thoughts and share your experience with this Hotel.Thank you.

10/10 Excellent

JOSE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIMPIEZA
Stayed 2 nights in Apr 2024
Response from GM on Apr 17, 2024
Thank you for giving us the opportunity to serve your lodging needs.

10/10 Excellent

Yu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was efficiently run. Nothing fancy but everything was easy and comfortable.
Stayed 1 night in Apr 2024
Response from GM on Apr 17, 2024
Thank you for giving us the opportunity to serve your lodging needs. And for sharing your experience with us.

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean.
Stayed 1 night in Apr 2024
Response from GM on Apr 17, 2024
Thank you for giving us the opportunity to serve your lodging needs. And for sharing your experience with us.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet. I couldn't get the TV to work and really did not receive any assistance from staff, but I was not there for TV
Stayed 2 nights in Apr 2024

6/10 Okay

Laurie

Traveled with family
Liked: Cleanliness
Good for the price. Walls were thin so quite noisy. Clean.
Stayed 1 night in Apr 2024

6/10 Okay

Donna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the room was small, but clean
Stayed 1 night in Apr 2024
Response from GM on Apr 17, 2024
Thank you for giving us the opportunity to serve your lodging needs.

8/10 Good

Willam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not care for the continental breakfast .
Stayed 2 nights in Apr 2024

8/10 Good

Robbi

Liked: Cleanliness, staff & service
good value
Stayed 4 nights in Apr 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel to stay at for the eclipse. It was the last affordable hotel option. The staff and service was great!
Stayed 2 nights in Apr 2024
Response from GM on Apr 17, 2024
Thank you for giving us the opportunity to serve your lodging needs. And for sharing your experience with us.

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shanise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. Did not smell. I went over surfaces with Lysol wipes and there was no visible dirt on wipes. Free parking. Easy check in. Rooms are small but for the price and convenience I would say totally worth it if you just need a place to crash. No sight of bugs at all.
Stayed 1 night in Apr 2024
Response from GM on Apr 17, 2024
Thank you for giving us the opportunity to serve your lodging needs. And for sharing your experience at our place.

10/10 Excellent

Kelly, Salem

Liked: Cleanliness, staff & service
This is an independently owned Hotel, the price was right, easy to find, very quiet and the cleanest hotel room I've ever stayed in! This is basic, no restaurant/bar and you bring your own shampoo/soap but it was exactly what I needed and the staff were friendly and responsive.
Stayed 1 night in Apr 2024
Response from GM on Apr 17, 2024
Thank you for giving us the opportunity to serve your lodging needs. And for sharing your experience at this Hotel. Our staff is well trained, they know what it is expected and acceptable to our guests, all rooms are inspected before they are made available to rent. Yes, we are a bit frugal, but only to the extend to keep the cost down to our guests. Not when it comes to cleanliness.

10/10 Excellent

Jerome

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was convenient.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, clean, safe and friendly helpful staff. We travel to Buffalo often to visit friends and family and always looking for an affordable, clean and safe place and I think we found it. Will be back for sure!! We also like the location.
Stayed 1 night in Apr 2024

6/10 Okay

MURUGANANTHAN

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Smile to much smoke
Stayed 1 night in Apr 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Shaunie

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Smelled like cat pee
Stayed 1 night in Mar 2024

10/10 Excellent

Gail

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time I have stayed there. The last two times were after the new owners took over. Very reasonable price. Very clean. Convenient to stores, restaurants, etc. Staff is very pleasant and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
News fridges and microwaves
Stayed 1 night in Mar 2024

6/10 Okay

David

Pto
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Centerway offers a variety of breakfast goodies and at night for the snacker there are inexpensive vending machines and complementary tea and coffee. I am a frequent traveler and I have chosen The Centerway as my home away from home!
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel.
Stayed 13 nights in Feb 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again
Stayed 1 night in Feb 2024

8/10 Good

Azhar

Liked: Cleanliness, staff & service, property conditions & facilities
Economy wise , good place to stay. Staff is helpful
Stayed 2 nights in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I love it here!?
Stayed 1 night in Feb 2024

8/10 Good

Patricia

Liked: Cleanliness
Disliked: Amenities
The hotel is clean and comfortable. The climate in the room was easy to contriol. The hallways were not noisy. We appreciated having a small refrigerator in the room. We stayed in a first floor room and we could hear noise from the room above us, like clanging or banging which we think was related to plumbing, while we were trying to sleep. It didn’t last too long but was annoying. Next visit we will ask to stay in a second floor room.
Stayed 3 nights in Feb 2024

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how it was really nice
Stayed 1 night in Feb 2024

6/10 Okay

Nathanial, Moravia

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The place is quiet no doubt and the place could use a good renovation of course but i slept ok . Definitely needs a upgrade
Stayed 1 night in Feb 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Bradyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here million times AWSOME and comfy rooms and bed feels like your at home
Stayed 3 nights in Feb 2024

4/10 Poor

Douglas

Stayed 1 night in Feb 2024

10/10 Excellent

Bradyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWSOME nice and quiet
Stayed 5 nights in Jan 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gentleman at the front desk was absolutely lovely.
Stayed 1 night in Jan 2024

10/10 Excellent

Bradyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really nice had a great time was super comfy beds loved it would come again

10/10 Excellent

Nazih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Bryan

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Johnson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice getaway for two days.
Stayed 2 nights in Jan 2024

8/10 Good

Ye Lin

Stayed 1 night in Jan 2024

6/10 Okay

Norma

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
value for the price The chair was too low for the desk and a second should be provided so we didn't have to sit on the bed
Stayed 2 nights in Jan 2024

2/10 Terrible

Alexander

I
Stayed 1 night in Dec 2023

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Jin

Stayed 1 night in Dec 2023

10/10 Excellent

Zulfiqar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At this rate, the property, staff and the rest of things were superb. Charged an extra $10 for early check-in, which was tge company policy; usually 4pm chk-in n 11am check-out timings is a bit unfair, rest of the things were exceptional in this rate.
Stayed 1 night in Dec 2023