Ratings based on 417 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

incompident fire alarm system

Posted Jun 25, 2015
Pros: nothing
Cons: see above
Location: google earth yourself
There was a fire alarm because some one was smoling.They knew it and they knew the room but we stood out side fo40 minutes at 239 an , With computer controlled system they should have know where alarm was what room and settled the issue in less than 5 minutes it was crap I would tell anyone I know stay away
4 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Jun 19, 2015
Great staff!!! The hotel is clean,comfortable and quiet. The shuttle service is excellent.😀 I
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2015
Nice clean accommodation. The pool was on the cool side but not bad. Breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Excellent, modern, comfortable.

Posted Apr 24, 2015
Pros: It was in a quiet place and the room was comfortable.
We were very satisfied. The room looked like new and the price for it was reasonable.
2 out of 5
by A verified traveler from Toronto ON

I was a faithful expedia user & was for years

Posted Apr 5, 2015
Pros: Very littel
Cons: Staff
Location: Bad location
Not good. And if this is what you are now selling, I will be switching to a different web site travel provider.
2 out of 5
Recommended
for Families
by gregg from NC

Don't stay here

Posted Apr 1, 2015 on Hotels
Pool is small. Hot tub didn't work. The breakfast was below average including rotten fruit. Front desk people were cold and unwelcoming. Stay away
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2015
Hotel staff was very friendly and helpful. One of the beds in the room was dirty and the manager was very apologetic and offered us a small credit
4 out of 5
Recommended
for Families
by ROD from barrie, ontario

pool and breakfast its what we wanted

Posted Mar 22, 2015 on Hotels
Pool could have been a bit warmer. Breakfast was good and people were friendly and helpful. It was the only place we could find with both pool and breakfast.
3 out of 5
by A verified traveler from ontario canada

No free parking when you take airport shuttle

Posted Mar 21, 2015
I booked this hotel because of the free airport shuttle, free parking and free breakfast. When I checked in I was informed that the free parking refered to the night I stayed not for the time I was on vacation which was different than any other hotel I stayed at. I had to pay a $40 parking charge, if I had knew this I would stayed somewhere else. Also couldn't use the hot tub it was yellow... Not sure why the pool was clouded too.
3 out of 5
Recommended
for Families
by A verified traveler

Disappointed

Posted Mar 21, 2015 on Hotels
I called and got a room with a jetted tub, I arrived and made sure it was a jetted tub. My 3 year old daughter and I got into our room to find a regular tub. I had to call down to ask them for the room I requested and paid for. The person at the front desk was nice enough to come up and bring me new keys. The hotel had no elevator so we had to carry our luggage up and down the stairs. Had I known this I would have asked for a lower floor room. The hotel was overcrowded with kids hockey teams and the pool had a lot of kids with only 2 chaperones. The kids were running everywhere and jumping in and out if the pool and hot tub. My 3 year old was feeling nervous so we left the pool area. One other thing. Is they had my ID and still spelled my name wrong.