Ratings based on 329 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from bowmanville, ontario

2nd time staying at this hotel

Posted Aug 7, 2014
Pros: Close to shopping, free water, microwave and fridge, two rooms
Cons: Parking could be located across the street instead of a block down, and putting a time limit on parking out front so there's a place to unload.
Location: Walden galleria 10-15 mins, museum, downtown,
We've had two pleasant experiences now, 1 about two years ago which was based upon location and two rooms. It was nice enough for us to come back and I'm glad we did as they have great service, free cold water, movie rentals and close to everything, they even gave my daughter (5) a small treat bag that made her day! The only downfall is lack of parking to unload, and then you have to walk a block to park. Also, I don't know if the bathroom fan works well as the ceiling had some water damage (room 601) but to me that's not a big deal. Also the street car is a little loud, but nothing can really be done about that.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Choice

Posted Aug 5, 2014
Stayed 1 night as a couple and met our needs perfectly. Lots of bars & clubs within walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2014
One of the best hotels that I have ever stayed at. The Suites are massive! The free Continental Breakfast is amazing. The staff is incredible and extremely polite and goes above and beyond to provide each and every guest with a memorable stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to First Niagara Arena

Posted Jul 2, 2014
Pros: The king suite room
Cons: The off-site parking
Reasonably priced hotel close to all of downtown ,especially Arena (for concerts and sporting events) and the baseball field.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good experience

Posted Jun 19, 2014
Nice hotel with a great location in downtown Buffalo...very helpful staff too.
4 out of 5
Recommended
for Everyone
by Steve from Buffalo, NY

A great hotel to house my out-of-town guests.

Posted Jun 10, 2014
Nice rooms. Great price. Only issue is tight automobile access. Only 1 car can drop off/pick up at a time. Very limited parking space during check-in. Parking is available at discount at garage 1 block away. I purchased two days of parking, which I never used. On check-out, I was asked if I had used the parking. When I said no, I received an unexpected .refund. Pleasant staff. Good security - need keycard to access and call elevators. I would recommend this hotel for anyone staying near downtown Buffalo.
4 out of 5
Recommended
for Everyone
by Alex

Nice hotel right in downtown.

Posted Jun 6, 2014
Pros: Fresh, fairly new decor,; fitness center, breakfast, connected to T.G.I. FRIDAYS. NICE LOBBY. Wifi internet.
Cons: ???
Location: Right in theatre district, 5 minutes from original Buffalo wings, medical area, marina, baseball stadium, art museums 15 mins. away. Business district
Major construction in the street, not a problem...room clean and spacious, but housekeeping could do a better job with stains on the carpet and ottoman. Ice bucket not emptied of melted ice, etc. limited parking, but I was not driving.
4 out of 5
Recommended
for Business Travelers
by Sarah from Cincinnati

nice hotel in a convenient location

Posted May 27, 2014 on Hotels.com
i stayed here for a business trip. hotel was nice and conveniently located. I like the layout of the room a lot - it truly felt like a suite. My only concern was that the breakfast options if you want to eat healthy and watch calories were pretty limited. i was able to get fruit (apples and bananas) and they had skim milk. otherwise, even the cold cereals were all sugar-based. It would have been nice if at least one was Cheerios or Rice Krispies.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to downtown

Posted May 26, 2014
Great location at Chippewa and Main. Close to restaurants and bars, train is right out front.
1 out of 5
Recommended
for Business Travelers
by Mya

Horrible

Posted May 26, 2014 on Hotels.com
Never again... They kicked us out without a refund of my money back n took extra money out my account because there was a few people in our room gettn ready to go out !!!!!! Never again