Ratings based on 596 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Canada

Paper Thin Walls

Posted Jul 10, 2015
Cons: mattresses need replacing
Location: Target and Trader Joes
Neighbouring room checked in at 1am. We could hear their convo clearly. No sleep.
4 out of 5
for Everyone
by A verified traveler from Brooklyn, NY

Great Fourth Of July

Posted Jul 6, 2015
Pros: The rooms was clean.
Cons: The pool water was very cloudy and dirty. Maintenance of the pool.
Location: Great location, everything was 5 to 10 minutes away driving.
I stayed at Double Tree from Friday 3rd of July till the 5th of July, I requested a room with a refrigerator and I got one, and the hotel staff was very kind, my family loved the warm cookies when you check in. The hotel was close to everything, great location.
5 out of 5
for Everyone
by A verified traveler from B

awesome place

Posted Jul 6, 2015
I just recomend a friends of mine They will be staying at your place Hilton has always the best matters and pilows as wells as everything else
5 out of 5
for Everyone
by A verified traveler from Bradford, PA

Nice hotel close to university

Posted Jun 30, 2015
Location: Real close to UB stadium.
Nice welcome with a warm fresh cookie. Free 24 hour shuttle. Also received a phone call from the front desk to make sure everything was to our satisfaction.
2 out of 5
by A verified traveler from Canada Toronto


Posted Jun 30, 2015
Pros: read at top
Cons: attitude from your staff, inform staff of what time guess should leave and should clean the place well and properly,
Location: not bad at all
i regret to take my family,into your hotel, room smell cigarette the guard try to denied the fact and smell, we were moved to the 302...wasn't clean well, not enough towells, shampoos etc. the next day the housekeeper ask us to leave at 11am. while in the shower i have to hurry to leave the room.How you can charge so much, and rate your hotel at 4 star? The carpet was all messy, durty, as if someone has spilled wine or other liquid. in resume sorry but never again, i'll stay in your hotel, i wouldn't recommed to anyone either. Sincerely, Rafael Bravo and family. (our guess weren't impress as it was their first time in N.Y. Buffalo)
2 out of 5
by A verified traveler from Toronto, ON

Over Priced

Posted Jun 30, 2015
The room had a heavy dampness smell (thought I was in Mexico) and needs a fresh repaint. Shower drained very slowly and the stall had no toe tester for the water temperature. Water stain on the ceiling over the sink. The office chair you had to sit in a 45 degree to rest your back. The pool they had left open for an hour later as there was a peewe hockey teams staying. But was completely out of control. This is one of lowest quality rooms I've stayed in for a Hilton series hotel yet.
5 out of 5
for Everyone
by A verified traveler from Westbroek

Uitstekend hotel, prachtige kamer

Posted Jun 18, 2015
Pros: Ligging en de perfecte kamer. Een gezellig restaurantje met uitstekende bediening
Cons: NVT
Location: Goede uitvalsbasis voor een trip naar Buffalo en... Niagara Falls!
Prachtig hotel met alle voorzieningen op de kamer. Heel goed restaurant en bar. Ontbijt: zeer uitgebreide mogelijkheden, a la carte.
5 out of 5
for Business Travelers
by A verified traveler from Albany, NY

Nice Hotel, Good Location

Posted Jun 12, 2015
Cons: In room furniture and a/c
If you need to be near SUNY Buffalo North Campus, this is the hotel to stay at. It is comfortable, clean and convenient. There were three small issues with my stay, which prevented me from giving the hotel all 5's. First, the a/c. It was hard to have constant temperature in the room. The a/c would come on, then turn-off. Five minutes later it would turn on again. This was a little aggravating. Second, the coffee table looked as though it had been pulled from a dumpster. There were scratches and dings all over it. Finally, the curtains looked as though they had been purchased at the a second hand store. There were rips and holes in them. Aside from those things, my stay was enjoyable. The staff is great and the hotel is very nice.
4 out of 5
by A verified traveler from Toronto

Not for the light sleeper

Posted Jun 8, 2015
Unfortunately for us there was a baseball tournament group or something like that staying at the same time as us. We had screaming kids running up and down the corridors and drunken adults conversing loudly in the middle of the night. Not conducive with having a 2 year old trying to sleep. We asked the next morning and were told we were in the quieter part of the hotel already by an unenthusiastic receptionist and that we could move if we wanted too. We have stayed here before and it was great but this experience has put us off. Great facilities but if you want a quiet time or have a wee one, perhaps ask if there is a group or event going on.
3 out of 5
for Everyone
by A verified traveler

Posted Jun 4, 2015
The facilities were clean and decent , but nothing more than average. Can't say it was worth the relatively high price.