Ratings based on 544 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

Clean, comfortable and well located hotel. Overalu

Posted Dec 30, 2014
Pros: Good location, clean comfortable bedrooms, friendly welcoming lobby and reception area, free parking.
Cons: Bathroom is very small and not well lit. Also, having the sink located inside the bedroom instead of in the bathroom is less than ideal.
Location: Central location near main highways, good restaurants and shopping.
Overall a positive experience. The only drawback was the size of the bathroom and its poor lighting.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom r

Excellent staff

Posted Dec 25, 2014
Excelent staff all of them. All people was very kind
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2014
Stay was great. comfortable very clean and quiet. Warm cookies are a nice touch. Only wish it were a little less expensive
3 out of 5
by A verified travelerfrom Florida

Good location but low tech HVAC and no breakfast.

Posted Dec 2, 2014
Pros: Good location for our plans.
Cons: The physical facilities could be improved and also the housekeeping.
Stayed 2 nights and room servicing was poor - it seems that most of the housekeeping staff spoke no English. How can that be?
5 out of 5
Recommended
for Everyone
by A verified travelerfrom central Ohio

Close to the falls

Posted Nov 18, 2014
Warm and friendly place. We enjoyed the time we were there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel,great location.

Posted Nov 18, 2014
Pros: Cleaniness
Location: Short trip to the RALPH
Enjoyable,plenty of food spots close by,nice rooms,very comferable
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Close to shopping.

Posted Nov 17, 2014
Pros: Location and cleanliness.
Location: Good shopping and dining nearby.
The hotel staff is exceptionally friendly and helpful.
1 out of 5
Recommended
for Families
by Kennethfrom Nashville, TN

Disappointed. Not worth the price you pay for

Posted Nov 14, 2014 on Hotels.com
Stayed 2 nights The sheets in the sofa bed were old and dusty. The kitchen spoons, forks etc were stored under the skin and were quite filthy (I literally re-washed them) I requested extra coffee mugs for the room , and I had to scavenge around the lobby till someone could provide me this. Why couldn't they just send it up? The room was never cleaned the first day. I literally called room service and they said the missed it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pa

Easy to find

Posted Nov 10, 2014
The hotel was very easy to locate and the accommodations were perfect. Greeted us with a warm cookie and everything was as expected.
5 out of 5
Recommended
for Everyone
by A verified traveler

Ideally located for shopping spree!

Posted Nov 10, 2014
A great location for cross - border shopaholics! Close to major shopping malls. Only issue was no both and with a toddler it was tricky to shower her. Made good use of the pool though! Great staff very welcoming and friendly. Would definitively go back again.