Ratings based on 362 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Dec 2, 2013
Expected 2 queen beds. Had a king and a pull out couch with one blanket that looked like it was rolled up in the basement. Hotel staff were not helpful about the room. Stated that's what you get when you book with expedia.
for Everyoneby Bryan from Centreveille, VA
The best in BuffaloPosted Dec 1, 2013
Cons: Nothing just keep it up and it will the best of the best from many years to come.
Location: Shopping, UB, Niagara Falls, easy access to I-90
We had a great stay. Front desk, housekeeping, restaurant staff were all professional, well informed, and totally focused on customer care. For us there are no other hotels in Buffalo! We have stated at other hotels and they do not come close to the Doubletree. Convenient to interstates, shopping, University of Buffalo, Niagara Falls, etc, etc. I will always stay here and recommend friends to stay at this great hotel. In one word AWESOME experience.
for Everyoneby Marnie from Ontario
Nice and close to lots of shopping.Posted Nov 26, 2013
Pros: It felt very clean with no carpet in the room, it's the first hotel I've stayed in without carpet in the room and I liked it. Great pool and hot tub.
Cons: The phone in the room did not work, you had to put the base on speaker to make a call. The shower needs a curved bar so the curtain doesn't stick to u
Location: Lots of shopping and restaurants to choose from.
for Everyoneby M & E from TORONTO
Posted Nov 17, 2013
Pros: LOVE THE DECOR. BRIGHT AND FRESH.
Cons: FRIDGE IN ROOM WOULD HAVE BEEN NICE.
Location: ALLWAYS LOVE THE SHOPPING. GREAT RESTAURANTS. ALSO GOOD FOR CATCHING FLIGHT.
HAD A WONDERFUL SLEEP. ENJOYED OUR STAY.
for Everyoneby KHo from Ontario, Canada
Nice hotel in good locationPosted Nov 11, 2013
I have stayed at this hotel before and like it for the convenience of where in Buffalo I need to go. Plain and simple - good value for money. The rooms are clean, good sized, have comfortable beds, nice decor, good showers and wifi. Amenities are close by too.
for Everyoneby Carol from NYC
Great hotel!Posted Nov 4, 2013
Pros: Service and accomodations - bed & pillows so very comfortable!
Location: Close to restaurants and highways.
Staff helpful and friendly, room clean & comfortable. They provided pick up and drop off at airport - great!
for Everyoneby A verified traveler
Posted Nov 4, 2013
Pros: Nothing special. Did not like the uncarpeted floors in room and near elevator which increased the amount of noise heard in our room.
Cons: Do not place adults or uninvolved families in same area as teams.
Assigned a room right next to elevator and two adjoining halls filled with young (age 10-12?) male ice hockey players. Youth and adults were in the halls running from room to room and playing hockey with a net in the hall until 9:30 pm when I complained. Youth to rooms by 10 pm but parents talking loud in halls until nearly 1 am. Staff did allow us to change room for second night which was quiet.
for Everyoneby michelle from lancaster county pa
Very disappointedPosted Nov 4, 2013
We were very excited for are trip to buffalo after checking in we were very disappointed in room or was very dirty bathroom had hair on the floor of the shower the floors were dirty you had 2 wear shoes at all times I wouldn't stay at this hotel ever again nor would I recommend this hotel 2 anyone we stayed in Kansas City for 5 days the hotel was excellent this hotel shouldn't b a 4* hotel
for Everyoneby vacationer13 from indiana
Great hotel if you're an early riser or deaf.Posted Oct 29, 2013
This hotel is beautiful and the staff is friendly. However, I now know why hotels have carpeting. There is no carpet in these hotel rooms so no sound is absorbed. If you are planning on being the first in the hotel to get up you will have no problem. During our stay we were hoping to sleep in, especially because if the 12pm check out. Every sound echoed throughout the halls and rooms starting around 8 am. It made for a very grumpy morning. Hopefully this will help you make your decision.
for Everyoneby A verified traveler from Upstate NY
Short but sweetPosted Oct 29, 2013
We had a good stay - we only stayed one night. We brought our family dog and the staff and facilities were wonderful to & for her. My only complaint was that when the heat kicked on in our room it was on the loud side. We would stay here again. Nice rooms - nice bathrooms.