Ratings based on 596 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice hotel

Posted Jul 27, 2015
The hotel is clean, we have stayed here for the last several years and we return because it's clean, they allow pets and we have always had a nice stay there.
3 out of 5
by A verified traveler

Too expensive

Posted Jul 26, 2015
To expensive comparing to neighbour's hotels .....
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2015
Convenient, great staff. It need a little of cosmetic details but clean!!!
4 out of 5
Recommended
for Families
by A verified traveler from Hopewell Junction

Nice Hotel. Staff friendly,room was very clean..

Posted Jul 23, 2015
Location: Very close to University at Buffalo north campus
Check in was fast. Person at front desk was very polite. Room was modern and very clean. Pool and hot tub were refreshing. Fitness room was nicely equipped.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Two rooms in different floors, the main door to open a room had problems to open, the other room main door was open.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2015
Nice relaxing... quiet at least for our one night stay.
2 out of 5
by A verified traveler

Bar and Breakfast staff overwhelmed

Posted Jul 15, 2015
Cons: Staff for customer service
My wife and I waited at the bar for a couple drinks to end our evening - waited for at least 10 min and no service so we left. Went across to the gas station for a six pack In the morning the same outcome for breakfast Grabbed some coffee and went I think it would be of the best interest of the hotel to get addition sales and give customers good service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location ; nice clean rooms

Posted Jul 13, 2015
Staff was very nice, helpful. Only drawback was LOUD ac unit, tv only got a few channels, staff reported system was being changed over.
3 out of 5
by A verified traveler

Cost was to high

Posted Jul 13, 2015
We spilled so pop on the floor asked for it to be mopped up because it was sticky. No one evet came. The phone was not working in the room had to go down to the lobby if we needed something from the front desk.
3 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, New York

Great hotel close to everything.

Posted Jul 11, 2015
Pros: The cleanliness of the rooms.
Cons: The swimming pool need to be cleaned.
Location: You can drive the Niagara Falls. Near wal-mart. Lot of great restaurants.
I had a great time staying at the double tree hilton, when my family and I checked in we got warm cookies, the staff was very helpful, I asked for a room with an refrigerator and got one. The bed was very comfortable, the room was clean, and it felt like home.