Ratings based on 442 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lexington, MA

Hilton Hotel Nuffalo Amherst

Posted Aug 27, 2014
Pros: The courtesy of the Staff at the reception and at the restaurant.
Cons: N/A
Location: Quick trip to Niagara Falls, either in Canada or the U.S. side.
Great hotel and conveniently located to main highways. Just a few miles from Niagara Falls and Canada border. Nice people at the reception, good restaurant and delicious food.
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Island, NY

Really relaxing and worry free.

Posted Aug 26, 2014
Pros: Everything was on point.
Cons: Sofa bed in the king with fridge room was uncomfortable. The room was ok for three but cramped for four. Take out the wardrobe. Windows should open.
Location: Perfect location for visiting students at UB and if you have a car, everything you could possibly need is within a five minute drive.
All the staff were lovely, helpful and friendly. Housekeeping accommodated every request and kept our room tidy. Desk clerks always friendly. Wait staff in cafe equally sweet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2014
Very comfortable stay with very friendly staff and very friendly and good housekeeping service!
2 out of 5
by A verified traveler from panama city, fl

Dirty and smelly room

Posted Aug 25, 2014
I was very disappointed in the over all appearance of the hotel. There was trash in the hallways and the paint was peeling off the baseboards. Our room had centipedes ( bugs ) in the bathroom. The chairs were very worn and ripped. I would not stay there again .
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great value, delicious cookies!

Posted Aug 22, 2014
Pros: Great value, delicious cookies.
Cons: Cleaning services took quite a while, but were fine once completed.
Location: About 20 minutes from Niagara Falls.
Stayed here for a wedding and a trip to Niagara Falls. Everyone was very friendly. Location was super for us.
4 out of 5
Recommended
for Everyone
by A verified traveler

near niagra falls

Posted Aug 20, 2014
Pros: excellent service
Cons: See above needed another chair in room, refrigerator, and a complimentary breakfast. Items that we get in much cheaper hotes.
Location: A great location
Would have appreciated a second chair in room. Also a refrigerator, also a complimentary breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel close to UB

Posted Aug 20, 2014
Pros: Swimming pool.
Cons: The service in the restaurant could be faster.
Very nice and clean room. AC is very quiet. Staff was very helpful. We enjoyed the swimming pool.
5 out of 5
Recommended
for Families
by A verified traveler from new york

Great hotel near the college campus

Posted Aug 19, 2014
Pros: Everything!
Location: Centrally located near the campus and the falls also many restaurants.
Our room was very clean and ready when we got there a little early. The hotel staff was very nice and greeted us with warm cookies. I forgot my husband's deodorant and the staff provided us with one free. I will stay here every time I visit my daughter at school!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near to Niagara Falls NY.

Posted Aug 18, 2014
It was an excellent experience at double tree by Hilton near Niagara Falls NY.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2014
Cons: I wish it had a refrigerator in the room.
Location: Location perfect
We had a good experience good location friendly staff.