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NICE NEW PROPERTY. Staff was very nice. A little noisy the first night because of a basketball team boucing balls against the walls. Bathroom could use a little more detailed cleaning. overall very nice hotel room was very spacious
rochelle
Stayed 3 nights in Mar 2024
Response from erika on Mar 28, 2024
Thank you for the review. We appreciate the feedback and look forward to having you back in the near future.
There was a huge problem. I left the hotel in the morning and when I returned that evening I learned my room contents had been packed up and moved to the lobby. After much haggling, about the fact that the hotel had me listed for one night when I had paid in advance for 2 nights, Expedia confirmed payment for 2 nights. Until that point, the situation was a total mess!
Didn't know that valet parking was the only option for hotel parking as there is no hotel parking lot on site. Alternative was the road, so valet was the best option. Service was good and cheaper then some of the event parking in the area. Was very confusing when trying to get to the valet parking as the area is very small and just cars just parked wherever.
Other than being told i only had 1 room, on my 2 room reservation, this was a solid hotel toilet plumbing also in our room was sketchy. But nice suite rooms, clean, good breakfast, and walking distance to restaurants. Valet parking could be a wait at times however so plan for that.
We didn't like the cleanliness of the hallways and our room, nor did we get the room we reserves...Expedia!!!They said its Expedia that give the wrongful reservations... itvwas quiet
Rooms were nice and clean. Quiet. Parking is valet only which is 25 dollars that you have to pay. Night check in person was not very friendly. Elevators and doors all have to be activated with your keycard
Rooms were nice had a table with a broken leg hope I don't get charged also my roommates did not like the scrambled eggs but I had an omelet it was very good
Rooms were very spacious and clean. Beds comfortable, and large windows created a lot of natural light.
Reception was friendly and quick.
Breakfast had a lot of variety, exactly what you’d expect.
Silverio
Stayed 1 night in Dec 2023
Response from erika on Feb 17, 2024
Thank you for the review. We appreciate the feedback and look forward to having you back in the near future.
I was a little disappointed that I had to call downstairs to the front desk for clean linens and towels a few times before they brought them up due to them being soiled.
Spend an incredible two weeks here. The staff was so friendly and the location cannot be beat. The room was very clean and housekeeping was amazing. I will definitely be back.
Jason
Stayed 1 night in Nov 2023
Response from erika on Nov 24, 2023
Thank you for the review. We appreciate you and look forward to having you back in the near future.
Right From the Start The Front Desk was Amazing!! The Valet was So Easy and Quick when we needed to leave! The Breakfast was Great with Lots of Options!
Kelly
Stayed 2 nights in Nov 2023
Response from erika on Nov 21, 2023
Thank you for the review on your recent stay with us. We are happy to hear you enjoyed your stay and look forward to having you back in the near future.
Thank you for the review on your recent stay with us. We are happy to hear you enjoyed your stay and look forward to having you back in the near future.
Thank you for the review on your recent stay with us. We are happy to hear you enjoyed your stay and look forward to having you back in the near future.