Ratings based on 987 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Very nice property, will stay there again when in Buffalo
5 out of 5
Recommended
for Everyone
by A verified travelerfrom buffalo

Perfect location

Posted Apr 19, 2015
Awesome experience. Clean comfortable rooms. Great few close to everything
1 out of 5
by A verified travelerfrom Buffalo

Looks can be deceiving

Posted Apr 16, 2015
Started off with a handicap room, were not handicapped. Water all over bathroom floor. Found mold in coffee creamers, wasn't offered compensation. Half of gym equipment was broken. And cleanliness of hotel, at least on 3rd floor didn't seem to be a priority. Would not recommend this hotel to any family/friends and will not be staying here while visiting buffalo in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Nice hotel in Buffalo NY

Posted Apr 13, 2015
We stayed at the Embassy Suites in Buffalo NY for our anniversary. The staff were very nice. Our room was very spacious and updated. We ate lunch in the restaurant Della Terra and the food was delicious. The staff was also very nice and attentive. The pool and hot tub needed cleaning though. Around the top of the pool was dirty and the hot tub had gunk all in the bubbles.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oakville, Ontario

Girls weekend in Buffalo

Posted Mar 22, 2015
Pros: Excellent value, room was gorgeous, clean and modern - pool was awesome and beds were very comfy.
Cons: It is a fabulous hotel!
Location: Niagara First Arena - free trolley - shopping and restaurants
Modern and spacious, very nicely decorated rooms, meeting areas, and lobby. Staff was very friendly and helpful. We loved the pool and hot tub and the cocktail reception was an extra special treat.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario

Awesome Experience

Posted Mar 13, 2015
Very clean and professional. Very helpful staff and very nice to deal with. They did an excellent job on a very busy weekend. Best hotel experience you could ask for.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
Excellent stay. Clean spacious rooms and excellent customer service
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Hotel

Posted Mar 9, 2015
Stayed at this hotel for one night while going to see Garth Brooks. The hotel is close to the train and many venues. It has a great evening reception, great made to order omelets along with breakfast items, and the room are large. Everything was very clean and everyone was friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ny

Beautiful hotel!!

Posted Mar 9, 2015
This hotel was amazing!! The bed was a bit firm but over all, we had a great stay, I'll be back for sure!!
5 out of 5
Recommended
for Everyone
by A verified traveler

とにかく快適

Posted Mar 5, 2015
とても良かった! Wi-Fiも早く快適で、スタッフもとてもサービスも良くまたぜひまた泊まりたいホテル。