Ratings based on 698 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Donna from NY

Nice hotel, very well managed.

Posted Apr 6, 2014
My family was visiting nearby colleges. We were traveling with a friend of my daughter as well. There was lots of room for all of us plus a wonderful complimentary breakfast in the morning.
5 out of 5
Recommended
for Everyone
by margaret from ontario

Excellent location

Posted Mar 24, 2014
Hotel was very well located, close to bars and restaurants. Room was spacious and clean and hotel staff were knowledgable and welcoming. Would definitely recommend!
4 out of 5
Recommended
for Everyone
by Sam from ON

Good hotel

Posted Mar 18, 2014
Very friendly staff. Promt valet service. Room service is slightly slow. Excellent room! Overall I recommend this hotel. My family and I are looking forward to come back!
4 out of 5
Recommended
for Everyone
by Yousef from Ontario - Canada

Nice downtonw hotel

Posted Mar 16, 2014
Pros: Reception food/drink, breakfast omelette, spacious rooms
Cons: Bigger TVs, more comfortable sofa bed or another queen bed
Location: City hall, churches, 1st ever steel building
Spacious rooms, comfortable big bed, not so comfortable sofa bed, excellent omelette for breakfast, cheerful & pleasant staff, great reception food/drink, no live music or piano playing
5 out of 5
Recommended
for Everyone
by mandy from buffalo

Great hotel close to shopping

Posted Mar 15, 2014
Our family had a great stay! Very clean, beautifully decorated hotel. Staff were very friendly and helpful. We would definately go back and we recommend it for families.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good stay

Posted Mar 10, 2014
Rooms are large, newer and nice; staff friendly and attentive; central location. Couldn't ask for more. Will be back!
4 out of 5
Recommended
for Everyone
by Ron from Cambridge, Ontario

good downtown location.

Posted Mar 8, 2014
All things were good. Only problem was the weather, with the large windows there was a cold breeze from the bottom of the drapes at night. Outside of that things were good.
5 out of 5
Recommended
for Families
by Dejan from Hamilton,Ontario

Downtown

Posted Mar 3, 2014
Pros: Location
Cons: no
Location: Location is perfect, close to everything
Apsollutely great hotel, perfect breakfest, just to have more towels in pool area
4 out of 5
Recommended
for Everyone
by 4 ski buddies from Toronto

Close to gay bars.

Posted Feb 16, 2014
Check in was smooth. Valet friendly. The happy hour staff and free drinks were a great touch. The happy hour should be moved to the bar lounge. In the breakfast dining room was not the best location.
4 out of 5
Recommended
for Everyone
by shaker from toronto

good location

Posted Feb 6, 2014
Pros: conveniant location
Cons: teach some employees to show some respect toward the guests
Location: hockey dinning shopping
convienant location. found security, the lady at the front desk and one of the valet staff very rude.dissapointed that the hotel only offers valet parking.would prefer self parking.had to wait every time you went in and out.the hotel was clean but not worth the price you pay.convien