Ratings based on 768 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Buffalo, NY

It was okay

Posted Aug 18, 2014
Pros: It was kept very nice a clean.
Cons: Make sure the whole floor doesn't smell like bleach
Location: Open up more stores inside the hotel. Not just Starbucks
The hotel looks big from the outside, but they only have 8 floors for guests. Also we got a room on the 2nd floor. Our whole floor smelt like bleach cause of the pool on our floor.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Breakfast

Posted Aug 18, 2014
Pros: Location
Cons: Parking should be included in the cost, at least for 1 vehicle.
Location: Great location, walking distance to almost everything.
A small group of us met in Buffalo for a friends celebration and split a queen suite. It was enjoyable and the pool was right down the hall. The room was nice, clean and spacious enough for our needs. The morning breakfast was amazing especially for a complimentary. Made to order omelets were fantastic!!
5 out of 5
Recommended
for Everyone
by A verified traveler from st paul, mn

Nice hotel

Posted Aug 18, 2014
Checked in late. Staff very accommodating! Recommend for staying in downtown hotel. Easy drive to Falls 15 min.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was beautiful and clean!

Posted Aug 16, 2014
Pros: Comfortable and Clean
Cons: Nothing
Location: Not sure
We arrived very late and left early, but it was a wonderful night sleep. Very comfortable and clean!!
4 out of 5
by A verified traveler

Nice hotel but parking is too expensive

Posted Aug 12, 2014
Pros: Evening snacks with open bar
Cons: Lower cost of parking
It's a nice hotel conveniently located in downtown Buffalo. Facilities were good, but I wouldn't give it full marks because I think charging for mandatory $17 valet parking is a ripoff when the Hampton Suites hotel directly beside the hotel offers free parking. Also, the buffet breakfast was pretty terrible.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice Hotel downtown Buffalo

Posted Aug 9, 2014
Pros: Location.
Cons: Bring movie package back.
Location: Catina Loco.
Always enjoy staying at the Embassy Suites. I miss not be able to see movies as a selection on the tv.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

Beautiful hotel near many attractions!

Posted Aug 8, 2014
This hotel had us completely in awe. Everything was excellent from check in to check out! Rooms are huge and extremely clean! Hotel Staff are very pleasant and accommodating!! Valet parking was an added bonus! Can't wait to visit this hotel again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Convenient for Downtown Buffalo Business

Posted Aug 7, 2014
Pros: I liked how attentive the staff was. Overall, they were very helpful.
Cons: Honestly, the rooms could just be more comfortable. Everything felt fine but not great or even particularly nice.
Location: It's downtown Buffalo. Not much around, despite how gorgeous it is.
The hotel was nice, had everything you needed. The bed wasn't particularly comfortable nor were the couches and chairs, but the staff was very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Nice Hotel with a huge room.

Posted Aug 6, 2014
Pros: Very clean and well appointed
Location: Nearby Niagara Falls. Much better than Niagara Falls hotel we stayed in.
Very nice hotel with very good service and a lovely Restaurant.
4 out of 5
Recommended
for Families
by A verified traveler from Calgary, AB

Great family hotel

Posted Aug 6, 2014
Cons: Offer self parking for no or smaller fee.
Reception and breakfast generous. Spacious rooms. Fun pool but hot tub not working 😥. Kind of ridiculous that $17 valet parking is the only option for parking when you can see your vehicle right out your window and easily acceptable. Many good restaurant options within a couple blocks.