Ratings based on 535 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Person at the front desk was not very congenial.

Posted Jan 21, 2015
Pros: Cleanliness.
Cons: Front desk could be more congenial and accomadating.
Location: Expedia needs to take into consideration occupancy of hotel before posting rates. I feel the rate I was charged was exhorbant.
Very disappointed with expedia.ca. The Hampton Inn was virtually empty. yet we were charged top rate. Doubt very much I will used expedia again as I could of received a more reasonable rate directly from the hotel.Our room was to be non-smoking, but it was obvious there had been smoking In that room. We woke up with stuffy noses due to the room smelling of stale smoke. When we expressed our concerns to the front desk upon check out, the front desk receptionist couldn't care less and was not friendly or courteous.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2014
Great stay. Very close to everything. Rooms were clean and spacious
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montréal

Hôtel à Buffalo , NY

Posted Dec 11, 2014
Pros: Chambre spacieuse et propre . Bon petit déjeuner .
Cons: Finalement peu/pas d'améliorations requises .
Location: Outre les grands centres d'achat de Buffalo où le shopping est agréable et avantageux , il y a le musée d'art Albright-Knox et le jardin botanique .
Cet hôtel est très bien situé près des autoroutes et d'un grand centre d'achat . Excellent petit déjeuner offert gracieusement . Très beau et très propre . Grand stationnement . Plusieurs bons restaurants tout près .
4 out of 5
Recommended
for Everyone
by A verified traveler

We stayed a night and was very comfortable.

Posted Dec 9, 2014
The breakfast was good and parking and Internet was a bonus.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good location close to the mall

Posted Dec 5, 2014
very good
3 out of 5
by A verified travelerfrom Toronto

Just okay

Posted Dec 1, 2014
The hotel was just okay. I asked for a quiet area and you could hear the person in the next room talking, taking a pee and even when they had their water running. You could also hear the plans coming in with the airport being close. The pillow hurt my neck but the bed was comfy, so I would suggest to bring your own pillow. The room was clean and the staff was nice. We went to the continental breakfast in the morning and it was jam packed with people. There were no tables to sit at, we had to stand until someone else was done with their breakfast, which was not fun. The lady who was in charge of the food was very rude and snapped at people, probably because she was, well looked like she was running this breakfast by herself.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ny

Pretty good

Posted Nov 11, 2014
Only one rude staff ruined it for me the women who was puttin out the coffees & breakfast very very rude . But I lik my stay there . I Will b staying there again pool was fun and clean just wish it was a lil warmer lol . Staff was was friendly except one person which I spoke about on the top . Coffe was amazing loved the hazelnut &vanille creamers for it
4 out of 5
Recommended
for Families
by A verified travelerfrom Newmarket, Ontario

Nice hotel close to shopping.

Posted Nov 3, 2014
We always stay at this hotel when we shop in Buffalo. It is clean, close to shopping and restaurants and also very clean. The breakfast is amazing. There were renovations going on while we were there but as we arrived on the weekend it did not interfere with our stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbus, Ohio

Anniversary Trip

Posted Oct 28, 2014
Pros: Great customer service, tea and coffee available all day. Nice laundry room. Breakfast is the boom.
Cons: None needed.
Location: Large shopping mall across the street. Other shopping area such as Big Kmart, Wal-Mart and Value city. Excellent restaurant and movie theater all wi
The hotel was very nice. Great customer service. The location is wonderful. Nice workout room, sauna and indoor swimming pool.
5 out of 5
Recommended
for Getaway With Friends
by Suzanne Scainifrom London, Ontario

Posted Oct 28, 2014 on Hotels.com
It was a very nice, bright, clean hotel. The staff were very friendly. The complimentary breakfast was lovely as well. I would definitely recommend to friends or family.