Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Syed from Toronto

. Very good

Posted Apr 21, 2014
Pros: Staff
Cons: include refrigerator in rooms
Location: great Location
The staff were very courteous and co-operative. even we stayed there only for one night, but it was very pleasant trip.
5 out of 5
Recommended
for Everyone
by XH from Westminster CA

Excellent services

Posted Apr 20, 2014
Pros: Full range of services
Cons: None
Location: A lot of things to do and great location
I only stayed overnight for my fly next day. Very happy with the services the hotel provides: free parking, good buffet breakfast, computer room with free internet access, printer to print airline boarding pass. Enjoyed a night at the hotel.
4 out of 5
Recommended
for Everyone
by que from roc, ny

loved the stay

Posted Apr 15, 2014
Pros: the style and swagg of the room
Location: great food near by and night life
the room was beautiful the view was awesome and the staff was so nice. very clean fancy little spot. love love love the pool area. and the location.
5 out of 5
Recommended
for Everyone
by Jack

First rate hotel - convenient to arena

Posted Mar 29, 2014
Staff very courteous. Breakfast very good. Glad we stayed here. Light rail 3 blocks away for ride to First Niagara Center.
5 out of 5
Recommended
for Everyone
by Pat from Cleveland

Great for families

Posted Mar 24, 2014
Pros: Staff, room amenities. Style of hotel.
Cons: You need to have your room key to do anything. That gets a little old.
Location: We took our kids to the naval boat yard. Awesome history lesson.
This hotel is modern, clean, comfortable and close to a lot of restaurants. If you want to stay in downtown buffalo this is the place. The pool and workout room are very solid. The free breakfast is great as they have both healthy and unhealthy choices for you. The parking is free which is a bonus.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nicest Hampton Inn

Posted Mar 17, 2014
Great place to stay! Both hotel and rooms very clean. Rooms are a decent size. The staff was very friendly and accommodating. It is the nicest Hampton Inn that we've stayed at.
5 out of 5
Recommended
for Everyone
by Happy guest

Nice

Posted Mar 8, 2014
Pros: Everything: location, staff, service, comfort....
Cons: Sometimes the maid don't get garbage backs, but it was jut once. Subway restaurant does not open at the time the chart/schedule says.
Location: Great.. there are several bars, restaurants, the convention center and the exchange station just a few mins from there.
It is my fourth time at this hotel. Always it is a pleasure staying there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel in Buffalo Downtown

Posted Mar 6, 2014
Pros: Good and comfortable rooms, free breakfast and coffee, two restaurants in the hotel Cons: no refrigerator and no safety box in the room
4 out of 5
Recommended
for Everyone
by A verified traveler

Good downtown Buffalo hotel

Posted Feb 20, 2014
Satisfactory experience - clean, nice hotel, right in the heart of downtown, walkable location to many bars, restaurants. The thing I didn't love was that you had to have your key out to open any door and operate the elevator, which is a mild nuisance. I appreciate the security, but having to swipe the key in the elevator always makes me suspicious then that the hotel is poorly located and takes this precaution due to a potential unwanted presence. So then that makes me a little uneasy about the entire location - parking lot, walking anywhere. Tradeoffs.
5 out of 5
Recommended
for Everyone
by amy from east aurora, ny

Great room. Spacious, clean and close to downtown.

Posted Feb 18, 2014
Staff immediately upgraded my room upon a simple request. Friendly and professional staff.