Ratings based on 606 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Guelph, Ontario

Quick trip to Buffalo with the guys

Posted May 20, 2015
I brought five other guys into town to watch the Bisons play as part of a bachelor's party weekend. We were warmly greeted and given an upgrade due to the size of our party. I have nothing but great things to say about the staff and the facilities. Great spot and a definite recommend!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good downtown location.

Posted May 18, 2015
Good location with several restaurants in walking distance.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland, NZ

Visiting Niagara Falls

Posted Apr 23, 2015
Pros: The Hotel staff were very helpful. The rooms were large and very clean and comfortable.
We booked this hotel in Buffalo when we decided to see the Niagara Falls. We are pleased we did. Having seen both cities, Buffalo and Niagara Falls, we would recommend staying in Buffalo. The central Buffalo location meant that we had a day of looking around this lovely city area. We even got to see a Triple AAA baseball game. The hotel was very nice and comfortable. It was nicely located with bars and cafés nearby. The trip to the falls was via the local metro bus service. An easy trip and it drops you at the entrance to the state park at Niagara Falls. Two days was enough time. Seeing the Falls was a highlight, being able to walk over the bridge into Canada to view as well is a highlight.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Modern and comfortable. Free parking (for one car) and full free breakfast in the morning (eggs, yogurt, oatmeal, fresh waffles, fruit...etc.).
4 out of 5
Recommended
for Everyone
by A verified travelerfrom VA

Night sleep

Posted Apr 19, 2015
We had an issue with our nighbor. They were so noisy and they had an big argument. Thanks to security team for their quick action on this and we could sleep after 12.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2015
Great hotel. Convenient location,free parking and friendly staff. Breakfast choices great variety.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice birthday trip

Posted Apr 6, 2015
Pros: Jacuzzi tub on our room was awesome! Also loved being so close to bars and restaurants in downtown. Room, linens, and towels were nice and clean.
Cons: Smell of the rooms - they should have no smell, actually. Breakfast should be organized so it doesn't feel so crowded getting your food.
Location: We ate at Dinosaur BBQ (yum!) and listed to live music in the bars on Chippewa.
Overall the hotel was nice, and we'll probably go back. But there were a few reasons I didn't rate them a 5. We needed a corkscrew to open a wine bottle, and instead of sending someone up to our room to assist, they asked us to bring the bottle down so they could bring it back into a kitchen... kind of weird. Our room had a strange odor that we didn't like. And lastly, the breakfast was kind of messy and crowded.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Apr 5, 2015
Good experience. Good breakfast. Helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean!

Posted Apr 3, 2015
Pros: Cleanliness
Convenient location to First Niagara Center & Seneca Casino
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location with free parking

Posted Mar 22, 2015
Pros: Large room, great location.
Cons: We had trouble working the key cards in the elevator.
Location: Downtown is very close with restaurants, cafes and theaters.
This hotel is located very close to downtown and the Roswell Cancer center, and provides free parking which is a great perk. The breakfast was fairly conventional, nothing fancy, but it is a well-maintained building and the room we had was simply enormous.