Ratings based on 627 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Ontario

Great location for taking in the Buffalo Bisons

Posted Jul 23, 2015
Pros: location, design, comfort, breakfast
Cons: Only concern was being a Canadian, wasn't offered a CAA discount and didn't realize AAA was same thing, couldn't be adjusted at the hotel
Location: Buffalo Bisons baseball, great restaurants and eating, close to freeway access.
There is a free trolley 2 blocks over to take the family to and from the stadium, departs every 10 minutes
2 out of 5
by A verified traveler from Birmingham, UK

Nice hotel, too expensive and the worst Breakfast

Posted Jul 19, 2015
Pros: location
Cons: Breakfast
Location: good location, right in downtown
Hotel staff were nice, the rooms were okay, but were very expensive for what I paid. The breakfast buffet is the worst I have ever seen in any hotel. Limited to only cereals and couple of other things, no vegetarian options and worst of all self served on disposable plates, yes you read it correct, cheap disposable plates. I have never had breakfast in a hotel where I have paid $250 a night to be served on disposable plates. Overall its an okay hotel. Would try another place next time.
5 out of 5
for Everyone
by A verified traveler from CA

Great place!

Posted Jul 6, 2015
Pros: assessibility, Chocolate Bar and area of Buffalo.
Location: Restaurants. Banks.
Helpful staff. Clean, well appointed. Best accessible room we saw in 10 hotels we stayed in on this trip.
5 out of 5
for Everyone
by A verified traveler from Philadelphia, PA

Great hotel in downtown Buffalo!

Posted Jun 15, 2015
Stayed here while attending a wedding in downtown Buffalo. Great hotel with helpful staff. Will definitely stay here again next time I'm in Buffalo.
5 out of 5
for Everyone
by A verified traveler from buffalo

Excellent location and services

Posted May 29, 2015
Very clean rooms, helpful staff and a great location to see downtown buffalo
3 out of 5
by A verified traveler from Buffalo NY

Lovely rooms awful breakfast

Posted May 22, 2015
The hotel is in a good central area near bars and shopping. The rooms are lovely and clean, comfortable bed although pillow cases were not cleaned and pillows were small. Staff are friendly but don't show you to your room, so no concierge. Now for the breakfast, at £148 a night I shocked that I was expected to eat sausage patties, scrambled egg , and home fries on a polystyrene plate with plastic knives and forks. I travel the world and even in a 2 star bed and breakfast in Vietnam I had China plate and freshly cooked omelette. That for me is unforgivable. 5 star rooms, 1 star breakfast. Sadly not worth the money and I would not return. If I knew there was a Hyatt around the corner I would have used that .
5 out of 5
for Everyone
by A verified traveler from Guelph, Ontario

Quick trip to Buffalo with the guys

Posted May 20, 2015
I brought five other guys into town to watch the Bisons play as part of a bachelor's party weekend. We were warmly greeted and given an upgrade due to the size of our party. I have nothing but great things to say about the staff and the facilities. Great spot and a definite recommend!
4 out of 5
for Everyone
by A verified traveler

Good downtown location.

Posted May 18, 2015
Good location with several restaurants in walking distance.
5 out of 5
for Couples
by lisa from Corning

buffalo wine festival

Posted Apr 25, 2015 on Hotels
We came to buffalo for the wine festival. The hotel was in walking distance to the convention center and downtown which was wonderful. The hotel staff was very friendly and our room was very clean. I liked that the pool was open late even though we forgot our swim suits (sad face)
4 out of 5
for Everyone
by A verified traveler from Auckland, NZ

Visiting Niagara Falls

Posted Apr 23, 2015
Pros: The Hotel staff were very helpful. The rooms were large and very clean and comfortable.
We booked this hotel in Buffalo when we decided to see the Niagara Falls. We are pleased we did. Having seen both cities, Buffalo and Niagara Falls, we would recommend staying in Buffalo. The central Buffalo location meant that we had a day of looking around this lovely city area. We even got to see a Triple AAA baseball game. The hotel was very nice and comfortable. It was nicely located with bars and cafés nearby. The trip to the falls was via the local metro bus service. An easy trip and it drops you at the entrance to the state park at Niagara Falls. Two days was enough time. Seeing the Falls was a highlight, being able to walk over the bridge into Canada to view as well is a highlight.