Ratings based on 397 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom New York

Posted Jan 23, 2015
Hotel cleaning staff very noisy and inconsiderate ; knocked on door at 2:45 in the morning for unknown reason and spoke extremely loudly in hallway at all hours of the night.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shopping

Posted Dec 9, 2014
Nice clean room close to all amenities and shopping . Staff was helpful at check in
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Nice clean hotel close to airport

Posted Oct 21, 2014
Clean and close to airport. Easy to her to from thruway.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice hotel close to Bills stadium

Posted Oct 20, 2014
Pros: Staff was friendly and made us feel welcome.
Cons: Noise levels.
Location: Great location with many restaurants and shopping near by.
Would have liked a simple breakfast included for what we paid for the room.
4 out of 5
Recommended
for Couples
by Denise

Niagara Falls

Posted Sep 26, 2014 on Hotels.com
The Hotel was very nice. It & the room were very clean. We had the corner room which was nice, but the ice machine was right outside our door. Not sure why so many people needed ice during the night.
4 out of 5
Recommended
by Djfrom Long Island

Posted Sep 24, 2014 on Hotels.com
Clean,friendly,excellent breakfast, if it was 20% cheaper I would rate outstanding
2 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 24, 2014 on Hotels.com
3 out of 5
by A verified traveler

Posted Sep 23, 2014
Not good facility. Did not get a feel of holiday inn. Rooms were small with no facilities.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 19, 2014 on Hotels.com
3 out of 5
Recommended
by Jitenfrom Buffali

convenient location

Posted Sep 8, 2014 on Hotels.com
The restaurant at the hotel charged more in the bill.