Ratings based on 349 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Albany, NY

Near airport

Posted Aug 26, 2014
Very pleasant and staff were quite courteous. The room was clean and the restaurant attached had good food
2 out of 5
by A verified traveler from MK

Bad stay

Posted Aug 24, 2014
I never expected this kind of bad stay with family. No facility
3 out of 5
Recommended
for Everyone
by A verified traveler from Dayton, Ohio

Budget hotel good for one night stay

Posted Aug 21, 2014
Pros: Room was clean and comfortable
Cons: Have various breakfast options for vegetarians as well or else provide complimentary breakfast.
Location: Budget hotel as well as nice place to stay for Niagara falls, if you do not get any other hotel near niagara falls
We are planning to visit niagara falls, since the hotels near the falls were full or very expensive, we stayed in holiday inn near Buffalo airport. Hotel is in nice location near to airport, 35 minutes drive to niagara falls. Room facilities were good for one night stay. Room was clean. Parking was free. Only problem is they did not have complimentary breakfast for the price they charged for the room (160$ per night) and also their breakfast menu the prices were little bit high.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean and cosy

Posted Aug 11, 2014
It was an awesome stay at Holiday Inn booked with Expedia. Price was a bit high but we booked last minute (cheaper when booked ahead of time). Everything else was perfect
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 7, 2014
I stayed here for a night and it was a pleasant stay :)
2 out of 5
by A verified traveler

Only if your desperate

Posted Aug 5, 2014
Not what I expected. Ive stayed at Holiday inn in the past at different locations and always had a good experience but this location sucks. My room was on the second floor and they dont have an elevator. I had to carry all my luggage up a flight of stairs. The staff wasnt that friendly.
3 out of 5
Recommended
for Families
by A verified traveler

A bit overpriced, overall pleasant

Posted Aug 5, 2014
Pros: good sized room, flat screen TV, outdoor swimming pool not crowded, adequate gym, across from the airport but couldn't hear the noise Cons: musty smell in bathroom, bouncy bed, carpet looked tired, breakfast not included, ok staff that wasn't too enthusiastic All in all not bad for a short stay (2 days)
2 out of 5
by A verified traveler from Canada

Slow service dirty room and far from destination

Posted Aug 5, 2014
we found out after we booked that it was not as close to Darien lake as led to belive asked for blankets got really old realy gross blackest after the second call ( 1 hour wait) told the staff about the toe nail clippings all over the floor and asked for them to be vacumed the next day and they were still there waiting for us it smelled bad doors were old sound was loud it was the worst holiday inn I have been in for over a decade
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 31, 2014
Comfy....amenities were more than I had time for. Great stay every time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Nice hotel near airport.

Posted Jul 25, 2014
Pros: Room cleanliness.
Cons: Long walk to get to room.
Location: Lots of places to eat and gas up.
I'm not going to give details. All details were managed appropriately by hotel employees.