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out of 24 reviews
“Can't wait to go back”
It's new, clean and quite, with free breakfast. It's only 40 mins drive (without traffic) towards Niagara Falls. Good location and decent price!
“Convenient Location Just off the I90”
This brand new hotel is in a great location and is very close to the Erie County Fairgrounds & Buffalo Raceway. Hotel is brand new, has a lovely pool and the included breakfast was a bonus. Great shopping and restaurants are just a few minutes away. We wouldn't hesitate to stay at this hotel again if we were in the area.
“This hotel earned my business for life!”
This location is excellent and has one of the most attentive and caring team of staff I have experienced in my travels. My first stay at the Hamburg Holiday Inn Express was when we blocked rooms for our Wedding. Shannon was amazing and went above and beyond expectations. The entire staff helped our large party of out of town guests, made great suggestions for local restaurants and activities, and helped arrange transportation for those who needed it. The rooms were extremely clean, stylish, and offered nice upgrades like large flat screen TV's and small refrigerators. The complimentary breakfast is nice, has a lot of options and several "kid-friendly" choices for those traveling with little ones. I recently stayed there again to visit family and Shannon greeted me at the front desk, remembered my recent wedding, and thanked me for returning. I can not say enough how refreshing it is to find such dedicated staff and such great service!
This place was really clean and very friendly. The rooms were clean and comfy and the breakfast was perfect! I travel a bunch and do not typically stay at this chain---I will probably change!
One of the better hotel experiences we have had. Friendly staff. Breakfasts were excellent. Will gladly go back.
“New building, clean, pleasant staff”
Peaceful area, dispite being off busy highway.
“A great value, with excellent service”
This hotel is great! It is relatively new – not yet on the maps in my “Garmin” so the facilities are in excellent condition. The staff is very courteous and willing to accommodate special requests. The breakfast was great; a nice selection of choices, and we were very impressed that the staff checked the buffet regularly to clean up any spills and resupply as needed. About the only detractor we noted was that the noise level is a bit high. A/C heater unit was noisy, but functioned OK. We stayed for a week and were very pleased. Should we need to return to the area, we definitely will stay here again.
“Very new and very impressed!”
Staff very helpful and breakfast fantastic!!!! Many thanks
“Nice Holiday Inn Express”
Nice clean and quite Holiday Inn Express.
“Nice hotel - we'd got back!”
Upon check-in to this new hotel my wife and I were told that the lock to our room was broken, and only their master key would work. For the first day of our 2 day visit, we had to have the desk clerk take us upstairs to our room every time we wanted to get into our room. The next morning the maintenance person fixed the door and we were allowed to have our own key! YAY - NO MORE BABYSITTER LETTING US IN THE ROOM! The hotel refunded our money for the first day's stay. Everything else about this hotel was wonderful! New facilities, friendly staff (especially the breakfast staff ), great location for the purpose of our visit...We would stay at this hotel again!