Ratings based on 187 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
Great hotel, close to everythingPosted May 25, 2014
This hotel was perfect for our needs. We are a small family and came into town for a UB event. It was perfect. We were close to downtown, close to the airport and close to UB. This hotel is great for families, or those who want extra space. The staff was attentive and kind and met our every need. Overall, I highly recommend.
for Everyoneby A verified traveler
ComfortablePosted May 20, 2014
Room was comfortable. Staff was friendly. Kids enjoyed the pool. Ended up having to call twice and waiting 45mins for the return shuttle from the airport. They were at the airport 5-10 mins after my second call. This was the only downside from our stay.
for Familiesby Dara from Toronto
Great Suite for our family of 6Posted May 5, 2014
Pros: We really liked our room.
Cons: the only thing that wasn't perfect is that my family found the pool a bit cold.
Location: we stayed here in order to shop for a grad dress for my daughter at Walden Galleria. It was very convenient and a lovely suite for our family.
We only stayed for 1 night, but we found our suite in very clean condition - brand new furniture and fixtures and spaced out perfectly. It was ideal and we really liked it.
for Everyoneby Blanche from Toronto
excellent hotel!!Posted Apr 23, 2014
Pros: approachable staff and clean everywhere
Cons: nothing I can suggest right now
Location: shopping malls and restaurants
We stayed in a fully renovated room, it was so clean and fresh which my kids enjoyed
for Everyoneby J Joy from toronto, on
Great location!!Posted Mar 12, 2014
Pros: It was close to the mall and many food places. Their complimentary breakfast was also incredible compared to a lot of hotels I've been to before.
Cons: The bathroom could use a little reno.
Location: Walden galleria is nearby and fast food places.
We had a very comfortable stay and was p,easantly surprised at the breakfast buffet. It was great!!!
for Everyoneby Alison from Georgetown, Ontario
Nice hotel for a shopping trip to BuffaloPosted Feb 11, 2014
Pros: Upgrade, room size and comfort, breakfast. Wonderful visit.
Cons: It was very cold in the hallway the evening we were there but warmed up the following morning.
Location: We love shopping at the Galleria as well as the restaurants in the area.
We booked a two bedroom suite for our stay. When we arrived the two bedroom was not available so they offered us two one bedroom suites for the same price. Worked out even better for us as we got two bathrooms and two kitchens. We really appreciated the upgrade. Didn't get in the pool this time but the breakfast area was beautiful. It has been redone since the last time we were here. Really comfortable and the food was delicious. Thank you so much for the wonderful visit. Didn't say anything about the employees, so I will now. They were all incredibly helpful.
Recommendedby A verified traveler
Posted Jan 21, 2014 on Hotels.com
for Everyoneby Mr. from Chicago
Pleasant two day stayPosted Jan 4, 2014
Pros: Cleanliness and hot breakfast
Cons: I booked room w/fireplace and was not accommodated.
Location: Close to airport; a few fast food restaurants in the area; close to interstate
I have stayed at several Homewood Suites across the country; expectations were met at the Homewood Suites in Buffalo(airport). Really nice alternative when traveling with kids; spacious rooms; microwave, fridge and stove; hot breakfast; free parking; comfortable beds. This property is about 20 min. outside of Buffalo and 30+ min away from the Falls, but still not a bad option. My only complaint…I booked a room w/fire place and upon arrival I was told that there were none available…this is my reason for giving staff low rating. I would have liked to surprise my wife and kids with fireplace.
Recommendedby Ben from Toronto
Conveniently locatedPosted Dec 31, 2013 on Hotels.com
by Barb from Toronto
Posted Dec 5, 2013
Cons: Renovations currently taking place are badly needed