Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from toronto canada

Great place to stay

Posted Aug 2, 2014
Great place to stay. Would definitely return for another visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay

Posted Jul 31, 2014
Pros: Location, price, food, & staff
Cons: Keep an eye on the pool for cleanliness
Location: Niagra Falls, Buffalo Bills, Buffalo Zoo, Martin's Fantasy Island
I had to book a room on short notice for a quick trip. We arrived at the hotel around 4 in the afternoon. The Front Desk was extremely nice. Our room was nice and clean when we entered. There was a calendar with the food menu for the month (they have free dinners M-Th and free hot breakfast everyday). They will also do shopping for you if you need them to & have it delivered to your room later in the day. The kitchen supervisor knocked on our door 10 minutes after we got into our room & had ice pops for my 2 children which I thought was really nice. For dinner, they have 1 basic meal but with a salad and a couple of sides. The food wasn't bad. However, my kids don't eat meatloaf so the staff actually brought bread, peanut butter, & jelly for them to make their own sandwiches. They also have a beer on tap & a couple bottles of wine to choose from to have with your dinner. All of this is part of your stay - not extra. Breakfast was a decent selection of eggs, meat, potatoes, make your own waffles, cereal & pastries & yogurt. They also have coffee & real creamers (not powdered) available all day long. The only downside of the place was the pool. I'm not sure if someone went in for a morning swim before we got there but there was a big glob of hair floating. Otherwise the pool & hot tub were good. Also, the place is right by everything & right by major highways. The price per night was also really good.. When we go back in a year I plan on staying here again
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Great place

Posted Jul 24, 2014
Great place to stay. Would definitely stay there again
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2014
My family and I had a very pleasant stay. Check in was easy. Housekeeping staff was exactly. Can't say enough about their service and support for our week stay. Would stay again if we returned to Buffalo.
5 out of 5
Recommended
for Everyone
by A verified traveler

minimal issues

Posted Jul 14, 2014
Pros: the rooms and services.
Cons: don't run out of food, beer, and popcorn.
Location: Niagara falls is close as well as the buffalo zoo. there is an amusement park we went to but it was pretty shady.
other than when we accidently over microwaved our popcorn and called down for another bag we were told no and the fact that they ran out of beer and lied about it, everything else was great, I would stay again.
3 out of 5
Recommended
for Everyone
by Pat from Toronto, Ont

Nice place to stay

Posted Jul 2, 2014
The hotel was clean and well maintained. We would certainly recommend the hotel. Great staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Holden, MA

College Tour Trip

Posted Jun 28, 2014
Pros: comfy beds, big bathroom, free breakfast, little kitchenette with free popcorn
We stayed at this hotel twice, once on the way out the midwest and on our return trip back to MA. With 3 people in a room, we had plenty of space to spread out. The beds were comfy and the bathroom was a nice size. Breakfast was included and staff was fantastic. I'd go there again if I were in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

well operated hotel

Posted May 29, 2014
hotel clean and in good repair staff friendly and efficient
5 out of 5
Recommended
for Families
by Steve from Wilmington NC

Very nice stay

Posted May 28, 2014 on Hotels.com
My wife and I stayed here 3-nights. They had an excellent breakfast that is included. They also had a free dinner, although we did not use the feature. The indoor pool was a hit with my 7 year old granddaughter, The rooms were very clean and well decorated. The rooms had a separate small living area with second TV, a desk, table, and kitchenette. We will definitely stay there again..
4 out of 5
Recommended
for Families
by Albasrawi from Dearborn , MI

Awesome Hotel for my family stay.

Posted May 28, 2014 on Hotels.com
Awesome Hotel, nice front office staff, very convenient beds for fair rate.