Ratings based on 933 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best price and stay for your money

Posted Aug 2, 2015
Best price for the money. Close to downtown buffalo. Four star hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Hotel on our summer trip

Posted Jul 27, 2015
Pros: Cleanliness and friendliness
Cons: Nothing
Location: Nothing as we were just passing through
Beautiful and Vibrant best describes the Hotel. The Staff were very accommodating upon our late arrival. They held the kitchen open after 11pm to provide us a meal and absolutely spoiled our Labrador Pooch.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good location, great staff

Posted Jul 26, 2015
Pros: Location, service, dining
Cons: Room furniture, set up
Location: Great location in dining, entertainment district and right on the Metro, great access to First Niagara Centre
Staff was extremely responsive to special requests
4 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable location

Posted Jul 21, 2015
A lot of construction (7/2015) all around the hotel made getting in and out of the hotel by car challenging. Walking in surrounding area was also a bit challenging. Went to dinner in great restaurant nearby but wouldn't walk it at night or alone. Many bus tours must stay here so getting an elevator can take time - plan accordingly
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, N.Y.

Great stay

Posted Jul 15, 2015
We had wonderful time at the Hyatt. The staff was warm and friendly.the room was can and fresh. Only wished we had two chairs in the roon.
1 out of 5
by A verified traveler from D

Hyatt Regency Buffalo

Posted Jul 14, 2015
A TV on a nightstand with a bed, that's how they accommodate a business suite. Sorry, not to the standard I was expecting.
2 out of 5
by A verified traveler from nyc

full service hotel in downtown Buffalo

Posted Jul 12, 2015
The hotel is more than adequate in its' offerings as this is a full service hotel/conference center. However, the beds in the room were awful, very uncomfortable as were the pillows and bedding. Sheets were like sandpaper, and the towels in the bathroom were threadbare. The room was dimly lit. If you are staying for one night and need to be downtown, you can manage. But for an extended stay (I was there for 4 nights and left with a stiff neck and aching back) I would recommend staying elsewhere.
3 out of 5
by A verified traveler from Ontario Canada.

Nice lobby, elevators and restaurant

Posted Jul 3, 2015
Was not advised parking was so expensive. Paid $25 to have them drive across the street to the lot they told us was $18 to park in. Bed super uncomfortable and very noisy and stairwell smelled really bad. Pn 3rd floor and thought would walk down but changed our minds with the smell. Pool closed way too early but breakfast was delicious best part of the stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2015
Excellent choice of hotel for a couple traveling with a 7 month old for a wedding in Downtown Buffalo. Was close to everything. Staff went above and beyond to make our stay comfortable. Nice, modern hotel with updated elevators and rooms. Would definitely recommend!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great for a Weekend Getaway!

Posted Jun 22, 2015
Pros: Parking,Staff,Location
Cons: Shower
Stayed at the hotel for Father's day weekend to visit family. The hotel overall was clean and the Valet parking was def worth the 25/day. It made the expereince of going in and out of the city stress free. The Hotel staff was beyond wonderful minus a little attitude I got from one of the front desk personel regarding a request I needed help with. The rooms were great and I loved them. I may just say the shower could have used either cleaned or updated a little more. Overall it was great and i would stay again in a heartbeat!