Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Overnight Stay Before Destination
by RT from Toronto

Good Hotel with great price

Posted Apr 29, 2014 on Hotels.com
We had to stay overnight as our baggage got lost after we landed in buffalo and this was by far the most convenient and very cheap hotel available that night. All in all the room was what you would expect and everything else was excellent.
Comment from Hotel Management
Jul 5, 2014 by Martin, Hotel Management
We are very happy to discover that you had such a pleasant experience with us! It's rewarding to learn that we met your expectations with the accommodations, hospitality and cleanliness of our guest rooms and that you even found us to be more convenient than our local competitors. We hope that during your next stay, your expectations will be far surpassed! Thanks for your comments! We can't wait to see you again!
3 out of 5
Recommended
for Everyone
by T. from Ohio

Hotel with a bizarre policy

Posted Apr 28, 2014
Pros: Otherwise well equipped, though the bathtub is for very skinny people only.
Cons: Size of tub (too narrow) PUT BLANKETS ON THE BEDS, FOR CRYING OUT LOUD. IT WAS 32 F OUTSIDE.
I was surprised to learn that La Quinta no longer provides blankets on beds. You are given a sheet and a very thin towel-like "blanket." If you don't ask for more, you won't get one. Most of the staff didn't seem to know this policy. One worker said "maybe he didn't see the blanket." Could I be that stupid and still manage to find the hotel? Finally the person at the desk said "it's a new La Quinta policy." I was shocked.
Comment from Hotel Management
Apr 30, 2014 by Martin, Hotel Management
I am so sorry for the misunderstanding and inconvenience that you experienced during your most recent stay. I want to assure you that there is no La Quinta policy regarding not having blankets in the guestrooms, as naturally blankets tend to go with beds. I also want to apologize for the fact that you encountered resistance and that you felt insulted by the inappropriate comment of the staff member who implied that you simply could not see the blanket. This is certainly an insulting statement and we want you to know that we are addressing the issue as guest service and satisfaction are our top priorities. We hope you'll return someday to see how we have addressed and improved upon these issues of convenience and hospitality. Thank you for taking the time to share your experience and to bring these matters to our attention.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Ed from long island, ny

College Search trip

Posted Apr 28, 2014 on Hotels.com
Very satisfactory
Comment from Hotel Management
Jul 5, 2014 by Martin, Hotel Management
Thank you for taking the time to let us know how you enjoyed your stay with us! It is so rewarding to learn about your five star experience at our hotel! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We can't wait to see you again!
4 out of 5
Recommended
for Overnight Stay Before Destination
by Mark from Montreal

Convenient for overnight

Posted Apr 27, 2014 on Hotels.com
Quick in and out for travel . No hassle and back on the roabd.
Comment from Hotel Management
Jul 5, 2014 by Martin, Hotel Management
We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Thank you so much for taking the time to share your experience with us!
5 out of 5
Recommended
for Everyone
by D

Great location

Posted Apr 23, 2014
I found this place through Expedia, great price, wonderfully clean, breakfast included.
Comment from Hotel Management
Apr 25, 2014 by Martin, Hotel Management
We are excited to learn that you had such a great five star experience during your most recent visit with us. We wish to let you know that your voice is of utmost importance to us and that your compliments and rating are very appreciated. Thank you for taking the time to review La Quinta Buffalo! We look forward to seeing you again!.
4 out of 5
Recommended
for Business Travelers
by James from Atlanta, GA

Clean and comfortable

Posted Apr 18, 2014
Pros: Value
Cons: N/A
Location: Have to drive to restaurants.
Hotel is close to airport and convenient to the airport. The room was large and comfortable with modern features. Good value hotel.
Comment from Hotel Management
Apr 21, 2014 by Martin, Hotel Management
Thank you so much for sharing your most recent experience with La Quinta Inn Buffalo! We are thrilled to hear that you found your stay to be comfortable, convenient and a good value for the money. It is our goal to give you the best experience possible for your dollar and it is rewarding to hear from guests who have enjoyed our hospitality. Thank you gain for taking the time to review our hotel! We'll see you soon!
3 out of 5
Recommended
by A verified traveler

Great location for shopping

Posted Apr 15, 2014 on Hotels.com
I have stayed at a La Quinta in Pittsburgh and it was better than the one in Buffalo. The room, standard King, was bigger the linens were nicer and the bathroom was far superior. I removed the toilet paper from the holder in the wall and found it had not been cleaned in a very long time. I was a little grossed out. The breakfast is minimal but the coffee was good. : )
Comment from Hotel Management
Jun 21, 2014 by Martin, Hotel Management
Thanks for sharing the details of your most recent experience with La Quinta Inn Buffalo. It is our goal to give each guest a five star experience and I want to apologize for the inconveniences and housekeeping issues that you encountered. I want you to know that your feedback will help us to improve the guest experience and we hope to see you again soon!
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Apr 7, 2014 on Hotels.com
Comment from Hotel Management
Aug 16, 2014 by Martin, Hotel Management
I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Thank you for taking the time to share your experience.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good for the price

Posted Apr 6, 2014 on Hotels.com
Pretty decent hotel, I travel a lot so I see quite a few from day to day. Decent price and accommodations.
Comment from Hotel Management
Aug 16, 2014 by Martin, Hotel Management
I am happy that you enjoyed the value and the amenities of our hotel! We are so glad that your stay was peaceful and we look forward to seeing you again!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 1, 2014 on Hotels.com
Comment from Hotel Management
Aug 16, 2014 by Martin, Hotel Management
It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review! We look forward to serving you again in the future!