Ratings based on 2,071 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
81% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Plano, TX

Good place to stay for Niagara Falls

Posted May 30, 2015
Got in LATE; key did not work but staff brought another set quickly. Room was fine; pillows are way too soft; otherwise everything was fine for our two say stay.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom San Jose, CA

Convenient location close to mall and airport

Posted May 30, 2015
Pros: Complimentary shuttle service, wifi
Cons: Would have been nice to have a microwave in the room. (Found out later, it was available in the common area.)
We stayed for just one night, before heading out from Buffalo Niagara Int'l Airport. The complimentary airport shuttle service was very helpful and convenient.
1 out of 5
by A verified traveler

stay elsewhere.

Posted May 29, 2015
Terrible beds. Dirty. Stay elsewhwre until he much needed renos aRe done.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom saratoga NY

Posted May 26, 2015
Pros: great pool, good location.
Cons: Shower was a little dirty and I had to ask twice for a roll away bed and all they brought me was a mattress for the floor.
Once the renovations are complete this will be a great hotel. My kids loved the pool and it was a nice area for the adults to hang out while the kids swam.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Decent value, 15 mins from downtown Buffalo

Posted May 25, 2015
Pros: fqcilities were nice - pool fitness etc.
Cons: Outdated rooms could use some updating soon. Apparently renovations are in progress
Location: good shopping and restaurants nearby
Decent location - near airport and not too far from downtown. Just a little outdated and pricey for what you get. MAybe just pricier due to it being marathon weekend.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto ON

Close to mall, restaurants and freeway exits.

Posted May 19, 2015
Cosy hotel except the bathtub drainage had problem.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice stay. close to shopping.

Posted May 18, 2015
Pros: Nice and quiet and clean. Right price.
Cons: Continental breakfast.
Location: Shopping and good restaurants.
Close to the boarder. Good place for a weekend away.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom barrie ontario

Nice hotel, close to airport and shuttle bus

Posted May 17, 2015
Room was nice and clean. Staff were friendly and the shuttle service was great too!
2 out of 5
by A verified traveler

Under renovation but expect the worst.

Posted May 14, 2015
Pros: Nice people, good towels.
Stained carpets, stained chairs, tattered furniture. Under renovation that is more than needed. One of the worst rooms I have been in. Thin walls/hear everything in the next room.
2 out of 5
by A verified traveler

Outdate and over priced

Posted May 14, 2015
This is a old outdated hotel. I was diappointed in the quality of the rooms plus for the price that I paid, there wasn't even a continental breakfast. I would NOT recommend staying at this hotel.