“VERY CLEAN AND FRIENDLY”

I WOULD RECOMMEND THIS PLACE TO ANYONE.

“Very handy for what we needed”

We needed hotel in the Hamburg Blasdell NY area and this filled the bill perfectly.

“Quality is where its at!!!”

Quality Hotel has delivered just as advertised... for a REASONABLE price, the room was adequate in size, clean, and the Hotel staff was more than courteous... B+ / A- , based on budget Chain hotels.

“Quality Inn Hamburg after Bills game”

Hotel staff was very helpful and friendly. Had no trouble giving us an early check in and a late check out the next morning. Gave detailed directions to shopping game and restaurants. Hotel offers a shuttle to and from Game! Lots of movie/sports channels free. Hotel food from bar was fantastic. Service there was outstanding as well. We will stay there again! Take care, Browns fans in Buffalo

“Very good hotel”

Very clean and comfortable rooms, no smoky smells. Linens were clean and fresh and washrooms were quite spacious. Front desk girl (Adrianna ???) was very helpful and pleasant. A good place to stay for a modest price.

“all the extras were available except an indoor pool, room was smaller than expected”

area maps were all gone

“Double Charged”

We booked 2 rooms and paid for them both through Expedia with our credit card. However on returning to the UK the other party - my sister and her husband -found that the hotel had charged them again on their credit card. We had both registered our credit cards on check-in - as you do - for incidental charges - but they had not run up any additional bills. Sister now has to contac t the inn from the UK to get the matter resolved.

“A place to sleep”

I feel bad given how nice the staff were, but the upkeep and cleanliness was lacking.Hotel offered comfy bed, quiet room, hot shower, complete breakfast. Not great, not nasty

“No hot water”

Staff pleasant and acommodating. Staff also aware of problems guest experience with high volume tour groups. Unfortunately, you have to make adjsutments to your schedule to accomodate theirs. For example, hot water not available at peak morning hours around breakfast time. Also, attempted late night and only luke warm! Managemnet needs to listen to knowing staff and correct these deficiencies before my return!

“Smelly dirty room with drippy faucet”

Just the facts: There was hair on the sink. There was hair on the toilet. There was dried urine on the front of the toilet. The bathroom floor was sticky. The sink faucet was so cheap and worn that the chrome plating was gone. There was black mold on the edge of the tub and on the tiles. The tub faucet had a steady stream of water coming out. The ceiling light in the bathroom was burned out. The iron was missing. The shades were askew and damaged. The tv was from 1995, and the screen was dirty. Fixtures needed dusting. Very sad.