Ratings based on 1,231 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from arkansas

Close to airport

Posted Aug 7, 2014
Pros: Location and friendly staff.
Cons: A/C unit didn't circulate well enough to keep a constant temp.
Location: Lots of restaurants. Close to airport.
Clean. Liked the fact that the room had pergo floors instead of carpet. Staff was friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Best deal for a quick stay

Posted Aug 2, 2014
This hotel was very clean. I slept wonderfully. The staff was quick, friendly and efficient with my check in and check out. Close to the airport and ten minutes from the Galleria Mall.
2 out of 5
by A verified traveler

Posted Jul 27, 2014
Cons: Dog hair removed from bed skirt
Asked for extra towels and pillows and did not receive either
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

Posted Jul 25, 2014
Pros: Very nice surroundings with lots of mature trees and well landscaped. Quiet location.
Location: Many restaurants and shopping very close by.
Good value for your money as we just needed a room to sleep for one night.
5 out of 5
Recommended
for Families
by A verified traveler from Seattle, WA

Great for an overnight Niagara falls trip

Posted Jul 22, 2014
Location: Not too far (not walking but really close for driving) there are many places to eat and shop.
We stayed here during a trip to Niagara Falls. We got here really late but because of reservation through expedia our rooms were held and we actually got two adjacent rooms with a connecting door. We only used the hotel for sleeping at night and having coffee/breakfast in the morning, but it worked well for us. Niagara Falls is about 45 minutes away from here, but that worked OK for us.
3 out of 5
Recommended
for Everyone
by A verified traveler from belleville,il

just off the interstate

Posted Jul 21, 2014
Pros: I liked the hardwood floors, the room was clean and the beds were comfortable.
Location: Ideal location off the interstate. Lots of shopping near by.
very good bargain. Got a good nights sleep. The room was clean and all the standard features you would expect.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pontypool, on. Canada

Nice hotel, good location.

Posted Jul 17, 2014
Good price , clean and up to date rooms Would recommend
1 out of 5
by A verified traveler from Florida

Poor Customer Service

Posted Jul 15, 2014
Cons: Hire honest people. Provide customer service. There is none.
I left my laptop charger in the room. I have been calling the hotel since then to see if it was turned in by housekeeping. Each time the desk clerk said she would check and let me know. She NEVER called me back. What is worse is that housekeeping likely stole my charger. If you don't want to lose your valuables DO NOT leave them in the room. A thief is at work.
1 out of 5
by A verified traveler from on. canada.

dissapointing

Posted Jul 11, 2014
Pros: convenient to stores
Cons: supervision of cleaning crew.
first night ok. returned late to room on second night to find room untouched, food garbage still in waste bin, no clean towels,,bathroom as we left it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel close to shopping.

Posted Jul 3, 2014
Pros: Nice hotel and good location for shopping and restaurants.
Cons: Better wifi service
Location: Close to Walden Galleria, Eastern Hills Mall, Walmarts, Targets and good variety of Restaurants. Also close to Buffalo Airport.
Pleasant hotel staff, room was clean, rates reasonable.