Ratings based on 147 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wash. DC metro

Nice and comfortable hotel near airport ...

Posted Jul 28, 2014
Pros: Rooms layout with a nice kitchenette and sufficient appliances to make a trip very enjoyable.
Cons: The flat tv in the bedroom did not have a good quality, but we all could live that!
Location: Relatively nice restaurants in the near by and conveniently located close shoping strip were added value ...
Very nice hotel within a reasonable price range for any occasions.
Comment from Hotel Management
Aug 27, 2014 by Mark, Hotel Management
Thank you so much for leaving your thoughts on our hotel. We strive very hard to have rate integrity and make sure that the quality of our hotel always exceeds the price. Hopefully we will see you again! All of our best to you. Mark Pilato General Manager Staybridge Suites Buffalo/Airport
5 out of 5
Recommended
for Families
by A verified traveler

Posted May 28, 2014 on Hotels.com
Comment from Hotel Management
Aug 27, 2014 by Mark, Hotel Management
Thank you! Mark Pilato General Manager Staybridge Suites Buffalo/Airport
4 out of 5
Recommended
for Business Travelers
by Chuck from Arizona

Very convenient location

Posted May 6, 2014 on Hotels.com
Nice place to stay. Walls were a bit thin though. I thought that someone was going to visit me through the ceiling at any time. Next time I will stay on the 2nd floor.
Comment from Hotel Management
Aug 27, 2014 by Mark, Hotel Management
Thank you so much for your feedback! We do have a design team working on improving the soundproofing and the project is near completion. When we have a chance to see you again I am certain you will notice the difference! Thanks again! Mark Pilato General Manager Staybridge Suites Buffalo/Airport
4 out of 5
Recommended
for Everyone
by A verified traveler

very nice heated pool and hot tub

Posted May 5, 2014
The only thing I didn't like was that the hot free breakfast was not served early enough.
Comment from Hotel Management
Aug 27, 2014 by Mark, Hotel Management
Thank you so much for your review. We are always looking for way to improve and while you mentioned that breakfast is not early enough, we always have a "to go" bag available upon request. While it does not offer hot foods, it will provide some of the great basics to get your early day underway! Looking forward to seeing you again! Mark Pilato General Manager Staybridge Suites Buffalo/Airport
5 out of 5
Recommended
for Everyone
by A verified traveler

close to shopping we like

Posted May 3, 2014
Pros: everything
Cons: firmer mattress
Location: walmart, BJ's, Delta Sonic, Sally Beauty
good value, the only concern we have is the comfort of the bed. we prefer a very firm mattress, staybridge mattress' are not quite firm enough for us.
Comment from Hotel Management
Aug 28, 2014 by Mark, Hotel Management
Thank you so much for your feedback! While I understand fully that you like an extra firm mattress (I am an old man that needs one!) our hotel is fortunate to have a few rooms that have the sleep number beds available for folks that need some extra firmness. They do go very fast and there are just a few, but next time through please inquire if one is available and that just may be the ticket for that extra firmness you (and I both!) require. looking forward to seeing you again! Mark Pilato General Manager Staybridge Suites Buffalo/Airport
4 out of 5
Recommended
for Shopping
by Marg from T0ronto

CLOSE TO SHOPPING MALL

Posted May 2, 2014 on Hotels.com
Nice hotel. Very clean and modern. Convenient for the Buffalo Airport or shopping malls. Suite has fridge, stove-top, microwave, hairdryer, iron etc. Only problem was that there was a constant humming noise in our room, perhaps from the heating/AC room. Breakfast is average, but adequate. I would recommend this hotel as the rate is reasonable.
Comment from Hotel Management
Aug 28, 2014 by Mark, Hotel Management
Thank you so much for all of your kind words! The humming you mentioned is not normal and has been addressed. The fan in the A/C cooling unit was in need of a touch of oil which it has received and all is quiet again! Looking forward to having you back down soon! Mark Pilato General Manager Staybridge Suites Buffalo/Airport
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great hotel

Posted Apr 24, 2014
Pros: Very clean
I stayed for one night before my flight. The staff was excellent. In the morning I was given a goodie bag for my breakfast and had a very pleasant ride to the airport. The girl who drove was very friendly. She was there to pick me up on the way back and recognized me. Gret experience as I do not travel a lot. I highly recommend this hotel.
Comment from Hotel Management
Apr 24, 2014 by Mark, Hotel Management
Thank you so much for your feedback! It is always our goal to make sure each and every guest has an experience that will have great memories with it! I will be sure to pass along your thoughts to our entire staff! Hopefully we will get to see you again! Mark Pilato General Manager Staybridge Suites Buffalo/Airport
5 out of 5
Recommended
for Everyone
by Phil from Mississauga

Great staff

Posted Apr 23, 2014
Pros: Nice hotel - comfortable and clean - great staff.
Stayed for one night for an early flight out of buffalo - staff were great. They didn't sell milk in the store so someone got a small milk from my wife from the kitchen; was asking for directions to the airport when their driver had me pull around, and just follow him; left my kindle in the room - called from the airport and the person at the desk went and go it immediately and it was waiting for me on my return from the airport.
Comment from Hotel Management
Apr 24, 2014 by Mark, Hotel Management
Thank you so much! I am always so proud of our team as everyone makes every effort to take care of each and every guest. I greatly appreciate you taking the time to acknowledge that effort! The most important person in our hotel is always you, the guest. Thank you for the great feedback and I hope to see you again! Mark Pilato General Manager Staybridge Suites Buffalo/Airport
4 out of 5
Recommended
for Everyone
by A verified traveler

Great family hotel

Posted Apr 14, 2014
Excellent service and clean facilities. Buffet breakfast was great too. Can hardly hear anything when in the suites which is great as our infant daughter sometimes wakes up crying.
Comment from Hotel Management
Apr 24, 2014 by Mark, Hotel Management
I really appreciate you taking the time to write about your stay! I am happy that it worked out well for you. We try to have a family culture at our hotel as the brand itself is designed to make the hotel feel more like home than a hotel. Hopefully the next time you are in the area you will come "home" once again! Thanks again. Mark Pilato General Manager Staybridge Suites Buffalo/Airport
4 out of 5
Recommended
for Everyone
by Shelly from Toronto

Very nice hotel.

Posted Apr 12, 2014
Pros: love the kitchenette and laundry facilities
Cons: warm milk for oatmeal would be nice, or having fried eggs.
Location: Love the fact that Olive Gardens is right across the street for dinner.
One night stay was fabulous! .Bathroom was nice, Bedroom was nice. We were on the ground floor, would have liked to be on a higher floor