Ratings based on 151 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Expensive!

Posted Oct 1, 2014
We brought our 6 pound Yorkie Poodle, cost 75.00 for her alone. Seriously! Very noisy, slamming doors and street noise if your on that side!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel...clean.

Posted Sep 27, 2014
Very polite and attentive staff. Hotel clean. Would definitely stay again.
4 out of 5
Recommended
for Families
by A verified traveler from Dover, DE

Not So Close To Niagara But Pleasant Place To Stay

Posted Sep 3, 2014
Pros: Comfortable Hotel Rooms
Cons: Daily Room Service, clean water for drinking
Location: Buffalo Downtown, Niagara Falls USA or Canada are two major things one wouldn't want to miss...there are a bunch of wine trails, museums etc to visit
Though this place is not quite close to Niagara Falls, USA, it is a great place to stay at in a 20 mile radius from falls. There are 3 Staybridge Suites hotels in Buffalo Niagara Falls region, we can rank this Buffalo-Airport 2nd, Buffalo-Amherst would have been a better option but this one is not a bad option either. Safe and convenient location to reach the interstates, extremely clean and comfortable hotel rooms, decent breakfast options...
4 out of 5
Recommended
for Everyone
by A verified traveler from Wash. DC metro

Nice and comfortable hotel near airport ...

Posted Jul 28, 2014
Pros: Rooms layout with a nice kitchenette and sufficient appliances to make a trip very enjoyable.
Cons: The flat tv in the bedroom did not have a good quality, but we all could live that!
Location: Relatively nice restaurants in the near by and conveniently located close shoping strip were added value ...
Very nice hotel within a reasonable price range for any occasions.
Comment from Hotel Management
Aug 27, 2014 by Mark, Hotel Management
Thank you so much for leaving your thoughts on our hotel. We strive very hard to have rate integrity and make sure that the quality of our hotel always exceeds the price. Hopefully we will see you again! All of our best to you. Mark Pilato General Manager Staybridge Suites Buffalo/Airport
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 17, 2014 on Hotels.com
Comment from Hotel Management
Aug 27, 2014 by Mark, Hotel Management
Thank you! Mark Pilato General Manager Staybridge Suites Buffalo/Airport
5 out of 5
Recommended
for Families
by A verified traveler

Posted May 28, 2014 on Hotels.com
Comment from Hotel Management
Aug 27, 2014 by Mark, Hotel Management
Thank you! Mark Pilato General Manager Staybridge Suites Buffalo/Airport
4 out of 5
Recommended
for Business Travelers
by Chuck from Arizona

Very convenient location

Posted May 6, 2014 on Hotels.com
Nice place to stay. Walls were a bit thin though. I thought that someone was going to visit me through the ceiling at any time. Next time I will stay on the 2nd floor.
Comment from Hotel Management
Aug 27, 2014 by Mark, Hotel Management
Thank you so much for your feedback! We do have a design team working on improving the soundproofing and the project is near completion. When we have a chance to see you again I am certain you will notice the difference! Thanks again! Mark Pilato General Manager Staybridge Suites Buffalo/Airport
4 out of 5
Recommended
for Everyone
by A verified traveler

very nice heated pool and hot tub

Posted May 5, 2014
The only thing I didn't like was that the hot free breakfast was not served early enough.
Comment from Hotel Management
Aug 27, 2014 by Mark, Hotel Management
Thank you so much for your review. We are always looking for way to improve and while you mentioned that breakfast is not early enough, we always have a "to go" bag available upon request. While it does not offer hot foods, it will provide some of the great basics to get your early day underway! Looking forward to seeing you again! Mark Pilato General Manager Staybridge Suites Buffalo/Airport
5 out of 5
Recommended
for Everyone
by A verified traveler

close to shopping we like

Posted May 3, 2014
Pros: everything
Cons: firmer mattress
Location: walmart, BJ's, Delta Sonic, Sally Beauty
good value, the only concern we have is the comfort of the bed. we prefer a very firm mattress, staybridge mattress' are not quite firm enough for us.
Comment from Hotel Management
Aug 28, 2014 by Mark, Hotel Management
Thank you so much for your feedback! While I understand fully that you like an extra firm mattress (I am an old man that needs one!) our hotel is fortunate to have a few rooms that have the sleep number beds available for folks that need some extra firmness. They do go very fast and there are just a few, but next time through please inquire if one is available and that just may be the ticket for that extra firmness you (and I both!) require. looking forward to seeing you again! Mark Pilato General Manager Staybridge Suites Buffalo/Airport
4 out of 5
Recommended
for Shopping
by Marg from T0ronto

CLOSE TO SHOPPING MALL

Posted May 2, 2014 on Hotels.com
Nice hotel. Very clean and modern. Convenient for the Buffalo Airport or shopping malls. Suite has fridge, stove-top, microwave, hairdryer, iron etc. Only problem was that there was a constant humming noise in our room, perhaps from the heating/AC room. Breakfast is average, but adequate. I would recommend this hotel as the rate is reasonable.
Comment from Hotel Management
Aug 28, 2014 by Mark, Hotel Management
Thank you so much for all of your kind words! The humming you mentioned is not normal and has been addressed. The fan in the A/C cooling unit was in need of a touch of oil which it has received and all is quiet again! Looking forward to having you back down soon! Mark Pilato General Manager Staybridge Suites Buffalo/Airport