Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
88% of guests recommend
3.3 Room cleanliness
3.1 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

the property is on the flight path for the airport

Posted Nov 26, 2014
If you want to sleep this is not a good choice as the property is located on the flight path for the airport. The flights are continuous all night.
Comment from Hotel Management
Dec 2, 2014 by Hotel Manager, Hotel Management
Hello, It is sad that you were not comfortable during your recent visit in our hotel. Our goal is to provide easy access to travelers as well as comfortable accommodation, We will make certain you will be assigned to a more comfortable room to rest on your next visit. Thank you for your business, we hope to serve you again soon.
3 out of 5
by A verified travelerfrom Syracuse, NY

Ok for the money.

Posted Nov 11, 2014
My husband and I stayed here for one night. The room was fine, not dirty/not really clean, clean sheets/towels, basic amenities, continental breakfast downstairs, etc. It's easy to get to and close to many restaurants and stores. The biggest issue was that they booked a rock cover band in the bar below our room that didn't go on until 10:30p. They played until 1:30a, making it impossible to sleep. It's fine for the money but I would not book a room anywhere near their lounge if you can avoid it.
Comment from Hotel Management
Nov 27, 2014 by Hotel Manager, Hotel Management
Hello, We sincerely appreciate that you took time to bring your concerns to our attention regarding your recent visit. Please allow us to serve you better on your next stay, please do not hesitate to call the attention of our staff on duty should you have concerns as they will attend to you promptly to ensure you will have have a more pleasant experience. Thank you for your business.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Burlington, Ont

Location location location

Posted Oct 28, 2014
The hotel itself is nice enough...clean...no complaints.. The on-site Yellow Jaguar bar and night club was a lot of fun...live band was awesome.. Right next door to the Buffalo Brewhouse which we highly recommend... And shopping...everything you could possible google is in this area... If you are there for shopping..eating and drinking this place is perfect..if you are there for a fancy hotel you might want to look elsewhere... But again..decent accommodations..awesome location...
Comment from Hotel Management
Oct 29, 2014 by Hotel Manager, Hotel Management
Hello Steve, I am glad that we have provided you accommodation and services sufficing your basic preference. Thank you for sharing your experience and your comment about your stay. I can assure you that we are continuously working closely to be able to provide you and all of our guests pleasant experience with us. We hope to serve you again soon.
3 out of 5
Recommended
for Couples
by A verified travelerfrom Orillia ON

Back to Buffalo

Posted Oct 27, 2014
Pros: Location
Cons: Price, and perhaps some recognition as a returning guest.
Location: Situated in a good location for shopping and entertainment, all an easy walk.
The reason I stay at this hotel is all about the location. The price is a bit higher than some other hotels in the area that are newer and show a better on the usual web sites, however it is exactly where I want to be in this area and I find the facilities here improve with every visit. The breakfast starts early enough but ends to early for me.
Comment from Hotel Management
Oct 29, 2014 by Hotel Manager, Hotel Management
Hello Chuck, Thank you for sharing your thoughts about your recent stay with us. Please know that we value our guests satisfaction and your feedback is used as reference as we continue to work closely to be able to provide quality services to all of our guests. We are grateful for having your business, I hope you will accord us another opportunity to serve you again soon.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa

Adequate

Posted Oct 14, 2014
Clean room in an older facility. Check-in guy was very friendly and efficient.
Comment from Hotel Management
Oct 15, 2014 by Hotel Manager, Hotel Management
Hello Mr. Jake, Thank you for choosing to stay with us. We appreciate your time in sharing your experience and taking note of our front desk staff’s efficiency. I assure you that we use our guests’ feedback as reference to monitor your level of satisfaction on the services we have provided during your stay as well as to help us identify aspect/s that needs our attention to serve you better.
1 out of 5
by A verified travelerfrom Ontario

worst super 8

Posted Sep 28, 2014
Pros: ABSOLUTELY NOTHING!!!!!!
Cons: EVERYTHING. From updating the rooms to management
Location: was close to shopping and TGIF
We were not aware the hotel was attached to a bar that had full access to our hotel. The rooms were small and outdated. We were woken up both nights due to people fighting/arguing in the hallways. We were told we couldn't cancel our second night because we had booked thru expedia only to find out sat that they thought we had left (which apparently lots of people do without handing in keys) and thank god we were in our room as they had given someone else excess to our room. They said we had only booked 1 night than found the error. The room stunk. The hotel clerk would not give a receipt claiming they couldn't because we had booked thru expedia. Parking was inadequate. Bed was very uncomfortable. No locks on outside doors allowing anyone and everyone access to the motel. This place was given 3.3 out of 5 stars it shouldn't even have a star!!!
Comment from Hotel Management
Oct 2, 2014 by Hotel Manager, Hotel Management
I am very sorry to hear of the major inconveniences and disturbances that you experienced during your recent stay with us. Your perspective will be of great assistance in our continuous efforts to improve, grow, and meet the needs of each of our valued guests. I am especially sorry for the misunderstandings and noise. Thank you for sharing your review.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Abu Dhabi

Decent place for decent price.

Posted Sep 21, 2014
Pros: Clean rooms for the price.
Cons: Breakfast could use some protein and some better coffee, the coffee was very weak.
Location: Near the Buffalo airport, and the Buffalo pub is just around the corner (good tap selection if you like variety in your beer).
I have stayed at worse more expensive places, it is not a 5 star place. The room was clean, the general maintenance was average, you could tell that the room I stayed in has recently had a bathroom makeover. The check in / out was effective (although not a lot of smiles), the shuttle was on time. The continental breakfast was a bit light even for a continental, the coffee was weak. Overall, I got what I paid for and I would stay again.
Comment from Hotel Management
Sep 22, 2014 by Hotel Manager, Hotel Management
Thank you for your review, your feedback and your comments regarding your stay. Your comments are enlightening and will help us in our mission to continuously improve upon our accommodations and services. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
3 out of 5
Recommended
by Davefrom Pickering

Night at Super 8

Posted Sep 8, 2014 on Hotels.com
Booked our room last minute. Room was very comfortable and local to everything we needed to do (shopping, eating). Hotel itself is a little dated but we had no one to blame but ourselves for leaving it so late. We would definitely stay here again.
Comment from Hotel Management
Nov 15, 2014 by Hotel manager, Hotel Management
Thank you for sharing your experience with us. I'm so happy to hear that you enjoyed your stay and we all look forward to the next. We do thank you for sharing the pros and cons and we hope that you're next experience will be even more comfortable.
Comment from Hotel Management
Nov 15, 2014 by Hotel manager, Hotel Management
Thank you so much for your kind comments and review regarding our high standards of cleanliness and location. It is always our ambition to give you a one of a kind memorable experience. We look forward to welcoming you back during your next stay in the area.
Comment from Hotel Management
Nov 15, 2014 by Hotel manager, Hotel Management
Hello Mr. Dave, Thank you for choosing to stay in our hotel, I am glad that you were comfortable during your stay. Your positive feedback will surely inspire our team even more to strive and am for excellence and be able to provide you and all of our guests the best value services for giving us your business.
Comment from Hotel Management
Nov 15, 2014 by Hotel manager, Hotel Management
Thank you for sharing your experience. I'm glad that you enjoyed a comfortable and convenient stay with us. Thank you for sharing your experience.
Comment from Hotel Management
Nov 15, 2014 by Hotel manager, Hotel Management
Hello Mr. Dave, Thank you for making us your choice of hotel the next time you are in town. We appreciate your time in bringing your concerns to our attention and for giving us your feedback about your recent stay. We will do our best to provide better experience on your next visit. Please do not hesitate to call the attention of our staff should you have concerns. They will surely attend to you promptly.
Comment from Hotel Management
Nov 15, 2014 by Hotel manager, Hotel Management
Thank you for sharing your review of our hotel. It is great to hear that you found our location to be so convenient and our accommodations to be so comfortable. It is always our goal to make you feel at home! We thank you for your loyalty and look forward to seeing you again!
Comment from Hotel Management
Nov 15, 2014 by Hotel manager, Hotel Management
Thank you for choosing our hotel. We are very pleased to see that you are satisfied with our amenities and that the cost of your stay suits the service that we provide. We appreciate your wonderful review of our hotel.
1 out of 5
Recommended
for Personal Event
by A verified traveler

Needs work

Posted Sep 5, 2014 on Hotels.com
Let's just say, I wouldn't stay here again until the renovated and took more pride in their hotel.
Comment from Hotel Management
Nov 8, 2014 by Hotel manager, Hotel Management
Thank you so much for sharing your review and experience. I am sorry that we did not make the best impression on you and I assure you that we are continuously improving upon our services and accommodations to impress each guest with each stay. We hope to see you again someday and that you will see these improvements for yourself.
3 out of 5
Recommended
by Raff

Posted Sep 5, 2014 on Hotels.com
Comment from Hotel Management
Nov 8, 2014 by Hotel manager, Hotel Management
Thank you for sharing your experience. I hope that the next stay with us will far exceed your expectations and we look forward to impressing you in the future.