评分基于 739 条真实点评
4.6 客房清洁度
4.8 服务和员工
4.5 客房舒适度
4.5 酒店条件
Expedia 真实点评
用户：真实旅客
发布日期：2024年4月16日
A wonderful place to stay!
酒店管理层的评论
2024年4月17日，回复：酒店管理层 Katie
Thank you for the compliments and excellent rating! We are so glad you had an enjoyable stay and hope to welcome you again!
用户：真实旅客
发布日期：2024年4月14日
Beautiful old restored mansion. Staff are welcoming and helpful and the location was convenient.
Bar and living room great spot to gather for a drink, read. Our room was spacious but tired. The mattress was so old we fell to the middle and it creaked loudly with the slightest movement.
The bathroom had 2 sinks but one did not drain, there was a space for a small fridge in the room but no fridge, the curtains wouldn’t close entirely as the chord was broken, and the rooms are only made up every other day- so for our 2 night stay we had to tidy and make the beds New towels and toiletries were left at the door.
There was no safe in the room either.
A fun spot but wont stay until they replace mattresses- not good for young or old backs.
酒店管理层的评论
2024年4月17日，回复：酒店管理层 Katie
Thank you for providing feedback of your recent stay with us. We shared your feedback with the team to improve as we are appreciative of the knowledge. We hope you will give us another chance during your next visit to the area
用户：真实旅客
发布日期：2024年4月13日
Service was amazing. Felt very comfortable
酒店管理层的评论
2024年4月17日，回复：酒店管理层 Katie
Thank you for the rating and compliments! We appreciate the feedback and hope to welcome you again.
用户：真实旅客
发布日期：2024年4月12日
A lovely old mansion with a small intimate bar and art deco dining room. The staff, Katie and Ella,
are wonderful.
酒店管理层的评论
2024年4月17日，回复：酒店管理层 Katie
Thank you for the compliments and feedback! We hope to welcome you again!
用户：真实旅客
发布日期：2024年4月12日
This is a beautiful hotel with lovely attentive staff. We were provided with a complimentary drink when we arrived and the breakfast that was included was great. Parking was free across the road. The only things to consider are that there are a few stairs to enter the hotel and to access the third floor (the lift goes to all other floors so suggest requesting rooms there if you have accessibility needs, lots of luggage, or young kids). The multi shower in our room woild have been great when new but probably needed an upgrade - the only reason for not giving five stars on everything. Would highly recommend and would stay again.
酒店管理层的评论
2024年4月17日，回复：酒店管理层 Katie
Thank you for the compliments and feedback of your recent stay with us! We hope to welcome you again!
用户：真实旅客
发布日期：2024年4月10日
酒店管理层的评论
2024年4月17日，回复：酒店管理层 Katie
Thank you for the rating; we hope to welcome you again!
用户：真实旅客
发布日期：2024年4月7日
酒店管理层的评论
2024年4月12日，回复：酒店管理层 Katie
Thank you for the excellent rating! We are glad you enjoyed your stay during your visit to the Buffalo-Niagara region and look forward to welcoming you again!
用户：真实旅客
发布日期：2024年4月7日
酒店管理层的评论
2024年4月8日，回复：酒店管理层 Katie
Thank you for the excellent rating! We appreciate the feedback and look forward to welcoming you again!
用户：真实旅客
发布日期：2024年4月1日
酒店管理层的评论
2024年4月5日，回复：酒店管理层 Katie
Thank you for the excellent rating and feedback! We look forward to welcoming you again!
用户：真实旅客
发布日期：2024年3月31日
We have stayed a few times, the service is always great!
酒店管理层的评论
2024年4月1日，回复：酒店管理层 Katie
Thank you for the excellent rating! We appreciate the feedback and compliments for our team and we look forward to welcoming you again!
