Ratings based on 394 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom ontario canada

No free parking when you take airport shuttle

Posted Mar 21, 2015
I booked this hotel because of the free airport shuttle, free parking and free breakfast. When I checked in I was informed that the free parking refered to the night I stayed not for the time I was on vacation which was different than any other hotel I stayed at. I had to pay a $40 parking charge, if I had knew this I would stayed somewhere else. Also couldn't use the hot tub it was yellow... Not sure why the pool was clouded too.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario, Canada

Our place to stay when flying out of Buffalo

Posted Mar 14, 2015
This was our 2nd time staying at the Comfort Suites on Dick Rd while flying out of Buffalo airport. Once again, after a lengthy drive our family was greated with exceptional hospitality, helpful staff and clean accommodations. Shuttle service was quick and friendly. Will certainly be back!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maine

Posted Mar 9, 2015
The hotel was an easy off, easy on the highway. Short distance to downtown Buffalo. Staff was very friendly and helpful with suggestions for places to eat and time frame to get to the First Niagara Center for a concert. Also the complimentary breakfast met everyone's needs and desires. It had everything.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2015
Nice clean room. For the price a very good pick. Would recommend the hotel
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Surprisingly quiet considering the airport.

Posted Feb 20, 2015
Cons: It should have an elevator.
It was nice to relax and let the kids enjoy the pool. There were lots of places to eat within close proximity. Overall not a bad stay at all.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom boston ma

Comfortable accommodations. Duffs wings down road

Posted Feb 18, 2015
Breakfast included. Great deal for price. Duffs restaurant right down street. Great spot for wings.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom O

Posted Feb 18, 2015
When I checked in late Saturday night there wasn't any parking space and the hotel van blocked the entrance! The jacuzzi tub was cracked in our room and the side panel was coming off. The room had a very stale smell of cheap disinfectant so I bought Febreeze to spray the room with! Exercise room had drywall and renovation stuff lying around in it and it was exactly a small room not a fitness center!
5 out of 5
Recommended
for Everyone
by A verified traveler

Travel

Posted Jan 7, 2015
Perfect stay Wonderful staff very efficient We definitely will stay again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

ccomfortable room and helpful staff

Posted Jan 5, 2015
The room was comfortable, reasonably spacious and with well laid furniture. It was clean, neat and tidy. I had some problem with my reservation. The staff was very helpful and patient. I appreciated. I surely will choose this hotel next time.
5 out of 5
Recommended
for Couples
by Garyfrom Barrie, Ontario

Overnight stay at the start of a holiday

Posted Dec 18, 2014 on Hotels.com
Very good stay and a great way for travelling. Everything worked out as planned.