Exterior

Reviews of Tropicana Laughlin

3.5 out of 5
Tropicana Laughlin
2121 S Casino Drive, Laughlin, NV

Reviews

7.2

Good

Rating 10 - Excellent. 1623 out of 4795 reviews" "
Rating 8 - Good. 1254 out of 4795 reviews" "
Rating 6 - Okay. 808 out of 4795 reviews" "
Rating 4 - Poor. 569 out of 4795 reviews" "
Rating 2 - Terrible. 541 out of 4795 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Apr 2024

8/10 Good

Laura

It was clean and definitely adequate for a nights stay.
Stayed 1 night in Apr 2024
Response from Tropicana Laughlin on Apr 23, 2024
Thank you for taking the time to share your experience with us, Laura! We can't wait to welcome you back for another great time at Tropicana Laughlin soon.

2/10 Terrible

Maria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roms had no shampoo or conditioner. No refrigerator.
Stayed 1 night in Apr 2024
Response from Tropicana Laughlin on Apr 22, 2024
We are sorry to hear about your poor experience, Maria. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.

10/10 Excellent

Angel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 2 nights in Apr 2024
Response from Tropicana Laughlin on Apr 22, 2024
Thank you for the great review, Angel! Come back for another wonderful time soon!

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Tropicana Laughlin on Apr 22, 2024
Your feedback is definitely appreciated, Eddie. We look forward to your next visit at Tropicana Laughlin.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tropicana Laughlin on Apr 22, 2024
Thank you for reviewing us, Ray! We are very pleased to learn you enjoyed your overall visit with us at Tropicana Laughlin.

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tropicana Laughlin on Apr 22, 2024
Thank you, Danny! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Tropicana Laughlin soon.

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Apr 2024
Response from Tropicana Laughlin on Apr 22, 2024
Thank you, Lourdes! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Tropicana Laughlin soon.

4/10 Poor

Lorea

Traveled with group, Traveled with partner
The rooms were outdated and had no amenities. No fridge no coffee. No bed spread on the bed. There was a high pitched noise that kept us up all night!
Stayed 1 night in Apr 2024
Response from Tropicana Laughlin on Apr 15, 2024
We are sorry to hear about your poor experience, Lorea. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.

4/10 Poor

Francisco

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Tropicana Laughlin on Apr 22, 2024
We are sorry to hear about your poor experience, Francisco. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.

6/10 Okay

Bruce

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
My wife and I work out daily. When we went to get the permission slip to work out at Harrah's we were told Harrah's was booked up so we could not work out Friday, Saturday or Sunday. Since they advertise that they use Harrah's fitness facilities they should let patrons know that Harrah's is not always available.
Stayed 4 nights in Apr 2024
Response from Tropicana Laughlin on Apr 22, 2024
We appreciate you taking the time to provide your feedback, Bruce. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

8/10 Good

David, San Bernardino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tropicana Laughlin on Apr 15, 2024
Thanks for the love, David. We appreciate you!

10/10 Excellent

ali

Traveled with family
Good
Stayed 1 night in Apr 2024
Response from Tropicana Laughlin on Apr 22, 2024
Thank you for the 5-star review! We are delighted to learn you enjoyed your visit with us at Tropicana Laughlin and appreciate you taking the time to share your experience.

4/10 Poor

Shirley

Traveled with group
Property is rather outdated compared to the other hotels I’ve stayed at on the Laughlin strip. The WiFi was atrocious. Checked in on Monday and immediately had a small issue with the television. Front Desk called for Engineeting to assist. 45 minutes later, I got the TV working and cancelled the call for assis. 30 minutes later, Engineering shows up at my door. The call hadn’t been cancelled. I decided that I’d designate Wednesday as a “rest” day. Dang TV stopped working hotel-wide in the wee hours on Wednesday and when we checked out on Thursday, it still wasn’t working.
Stayed 3 nights in Apr 2024
Response from Tropicana Laughlin on Apr 13, 2024
We are sorry to hear about your poor experience, Shirley. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities
Stayed 1 night in Mar 2024
Response from Tropicana Laughlin on Apr 13, 2024
Thank you, David! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Tropicana Laughlin soon.

8/10 Good

Johnny, NORTH HOLLYWOOD

Liked: Cleanliness, staff & service, property conditions & facilities
The place was great. The wifi on the hand was terrible.
Stayed 3 nights in Apr 2024
Response from Tropicana Laughlin on Apr 13, 2024
Thank you for taking the time to share your experience with us, Johnny! We can't wait to welcome you back for another great time at Tropicana Laughlin soon.

8/10 Good

gabe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping could pay a little more attention to detail. Pillow cases were inside out. Bottom sheet was not right. Toilet way to low. Door to refrigerator was sticky. Looks like someone tried to clean the door with acetone. The vinyl coating is sticky.
Stayed 1 night in Apr 2024
Response from Tropicana Laughlin on Apr 10, 2024
We appreciate you taking the time to provide your feedback, Gabe. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Tropicana Laughlin on Apr 10, 2024
Thank you for the 5-star review! We are delighted to learn you enjoyed your visit with us at Tropicana Laughlin and appreciate you taking the time to share your experience.

8/10 Good

cynthia s.

Traveled with group
Liked: Cleanliness, staff & service, amenities
When they built the place, they didn’t do very well on planning where to put the pool. You only had four hours of sun.
Stayed 6 nights in Apr 2024
Response from Tropicana Laughlin on Apr 8, 2024
Thank you for taking the time to share your experience with us, Cynthia! We can't wait to welcome you back for another great time at Tropicana Laughlin soon.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tropicana Laughlin on Apr 8, 2024
Thank you for the great review, Victor! Come back for another wonderful time soon!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, comfortable and quiet.
Stayed 1 night in Apr 2024
Response from Tropicana Laughlin on Apr 13, 2024
Thank you, Kathleen! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Tropicana Laughlin soon.

8/10 Good

Bruce

Liked: Staff & service, amenities, property conditions & facilities
It has happened several times when booking through Expedia that we seem to be getting punished for using Expedia instead of booking directly, by placing us in the furthest room from the elevator. Too often of an occurrence for it to be a coincidence.
Stayed 1 night in Apr 2024
Response from Tropicana Laughlin on Apr 8, 2024
We appreciate you taking the time to provide your feedback, Bruce. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

6/10 Okay

Dale

Traveled with partner
No card games.
Stayed 2 nights in Mar 2024
Response from Tropicana Laughlin on Apr 5, 2024
We appreciate you taking the time to provide your feedback, Dale. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

10/10 Excellent

ERMILA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in rep had a horrible attitude along with the other rep that was at the front desk no greeting at all as if they were upset and dislike their job check out rep was nice greeted me with good morning that goes a long ways when you start your morning the only thing I disliked she was to fast did not explain anything on the receipt she said what was your room number would you like a receipt thank you your all set thanks like ok slow down girl what if I have questions……
Stayed 2 nights in Mar 2024
Response from Tropicana Laughlin on Apr 2, 2024
We appreciate you taking the time to provide your feedback, Ermila. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Room in the casino tower smelled milldewy! Very long way from garage. Average hotel
Stayed 1 night in Mar 2024
Response from Tropicana Laughlin on Apr 2, 2024
We appreciate you taking the time to provide your feedback, Mark. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

4/10 Poor

judy

Disliked: Staff & service, property conditions & facilities
They call it RESORT, it has only swimming pool,other you need to go to Harrahs, so next time I book Harrahs and not to have this hasle, FOOD is bad,I don't know what happend to this property,they got rid off the train what a pity management lost control
Stayed 2 nights in Mar 2024
Response from Tropicana Laughlin on Apr 1, 2024
We are sorry to hear about your poor experience, Judy. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The property stands next to a In and out! It is also very close to the other main attraction and hotels.
Stayed 4 nights in Mar 2024
Response from Tropicana Laughlin on Apr 2, 2024
Thank you for your spectacular review, Juan! We are thrilled you enjoyed all that Tropicana Laughlin has to offer. We hope to welcome you for another great stay soon.

10/10 Excellent

Rudy, El Centro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all of it
Stayed 1 night in Mar 2024
Response from Tropicana Laughlin on Apr 1, 2024
Thank you for the 5-star review! We are delighted to learn you enjoyed your visit with us at Tropicana Laughlin and appreciate you taking the time to share your experience.

10/10 Excellent

Alexander Drew

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We love coming to the Laughlin area and have stayed at the Tropicana a number of times, we have noticed that the property is in need of some updated and renovations to keep attracting people to this site.
Stayed 4 nights in Mar 2024
Response from Tropicana Laughlin on Apr 1, 2024
Thank you, Alexander Drew! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Tropicana Laughlin soon.

8/10 Good

E S

Stayed 1 night in Mar 2024
Response from Tropicana Laughlin on Apr 22, 2024
Thanks for the love, E S. We appreciate you!

6/10 Okay

Rosalie

Disliked: Cleanliness, amenities, property conditions & facilities
Pool area was nice however rules about food and alcohol were not enforced! Hours for. Access to dining facilities were poor! Food in cafe not great! No entertainment in lounge on weekdays! This property has gone downhill since my previous stays!
Stayed 3 nights in Mar 2024
Response from Tropicana Laughlin on Apr 1, 2024
We appreciate you taking the time to provide your feedback, Rosalie. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

4/10 Poor

Dianaedith

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s was okay. Customer service was great showers sucked!
Stayed 2 nights in Mar 2024
Response from Tropicana Laughlin on Apr 1, 2024
We are sorry to hear about your poor experience, Dianaedith. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit

10/10 Excellent

Carlos, Fontana

Liked: Cleanliness
Stayed 5 nights in Mar 2024
Response from Tropicana Laughlin on Apr 1, 2024
Thank you for taking the time to share your kind words, Carlos. We truly appreciate you sharing your experience at Tropicana Laughlin.

4/10 Poor

Karl

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice staff, but room was shabby. Chair was severely stained. Other chair had visible dirt that could have easily been cleaned. Heater smelled like cigarette smoke. General cleanliness was icky, but at least the bed was comfortable and clean. Room phone was broken. Iron was broken.
Stayed 1 night in Mar 2024
Response from Tropicana Laughlin on Apr 1, 2024
We are sorry to hear about your poor experience, Karl. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit

6/10 Okay

Miguel

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The casino and gambling games were great. The customer service was good and very friendly and helpful. But my room’s shower door came loose and I couldn’t take a shower in the last night of sleep. I waited all day for maintenance worker to fix the problem. But they never came and I keep calling the front desk again and again. So, that the reason why I give them 3 of 5 stars.
Stayed 2 nights in Mar 2024
Response from Tropicana Laughlin on Mar 31, 2024
We appreciate you taking the time to provide your feedback, Miguel. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

6/10 Okay

Raquel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Mar 2024
Response from Tropicana Laughlin on Mar 31, 2024
Thanks for the love, Raquel. We appreciate you!

6/10 Okay

Roy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In our room our mattress was terrible, we could feel and hear the springs, the mattress was the worst we have ever slept on. When we checked out I mentioned to the receptionist at the front desk how bad the mattress was, she wrote a note, not sure if anything will be done about it, the only thing we can do is not stay at the Tropicana again.
Stayed 1 night in Mar 2024
Response from Tropicana Laughlin on Mar 31, 2024
We appreciate you taking the time to provide your feedback, Roy. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

8/10 Good

maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large Clean rooms, staff was very friendly, great band in lounge. Definitely would stay at hotel again
Stayed 2 nights in Mar 2024
Response from Tropicana Laughlin on Mar 31, 2024
Thank you for taking the time to share your kind words, Maria. We truly appreciate you sharing your experience at Tropicana Laughlin.

6/10 Okay

Larry

Disliked: Staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2024
Response from Tropicana Laughlin on Mar 31, 2024
Your gracious comments are very much appreciated, Larry! We are thrilled that you enjoyed your time at Tropicana Laughlin. We are committed to making your future visits as good as this one.

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room wascquiet clean and comfortable.
Stayed 1 night in Mar 2024
Response from Tropicana Laughlin on Mar 31, 2024
We appreciate your loyalty, Kathleen. Your feedback is greatly appreciated! We wouldn't be able to do what we do without valued customers like you.

6/10 Okay

Eugenia

Stayed 2 nights in Mar 2024
Response from Tropicana Laughlin on Apr 13, 2024
Thank you for taking the time to share your experience with us, Eugenia! We look forward to your next visit at Tropicana Laughlin!

10/10 Excellent

Maria L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like that the few restaurants located at the Tropicana close so early.
Stayed 1 night in Mar 2024
Response from Tropicana Laughlin on Mar 31, 2024
We appreciate you taking the time to provide your feedback, Maria. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

8/10 Good

Robert, Lake City

Liked: Property conditions & facilities
No frig
Stayed 9 nights in Mar 2024
Response from Tropicana Laughlin on Mar 31, 2024
Thank you, Robert! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Tropicana Laughlin soon.

4/10 Poor

alan

Business traveler
Disliked: Staff & service
I requested a closer location to the exit doors. And they transfer me to a different area further than a handicapped person can walk to
Stayed 2 nights in Mar 2024
Response from Tropicana Laughlin on Mar 31, 2024
We are sorry to hear about your poor experience, Alan. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit

10/10 Excellent

Bryan

Disliked: Staff & service
Stayed 3 nights in Mar 2024
Response from Tropicana Laughlin on Mar 31, 2024
Thank you, Bryan! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Tropicana Laughlin soon.

6/10 Okay

Cindy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property needs maintenance. Only one out of three garage elevators was working. Dresser in room had some sort of drink spilled down the front and sides. No refrigerator in room. I guess at the room rate you can’t expect too much. Casino floor smokier than the other casinos around. There ventilation must not be adequate to keep up.
Stayed 3 nights in Mar 2024
Response from Tropicana Laughlin on Mar 19, 2024
We appreciate you taking the time to provide your feedback, Cindy. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tropicana Laughlin on Mar 31, 2024
Thanks for the love, Chris. We appreciate you!

4/10 Poor

Jamie, indian trail

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are very old and dated. The bathroom sink leaked from the bottom. The ceiling had mold. The door locks had a hard time recognizing the key cards.
Stayed 3 nights in Mar 2024
Response from Tropicana Laughlin on Mar 19, 2024
We are sorry to hear about your poor experience, Jamie. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Tropicana Laughlin on Mar 31, 2024
Thank you, Martin! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Tropicana Laughlin soon.

10/10 Excellent

Melvin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Still remains a great place to stay. TV could be updated. The room was clean. The room thermostat could be updated. Couldn’t not control room temperature.
Stayed 2 nights in Mar 2024
Response from Tropicana Laughlin on Mar 19, 2024
Thank you for taking the time to share your kind words, Melvin. We truly appreciate you sharing your experience at Tropicana Laughlin.